Swann Security User Reviews

What users say

Top reviews

Not working

The app just stopped working with error unable to connect.. ??

Review

The camera is absolutely great to work with but the app is really slow and sometimes it won’t load.

The IOS version of this app is faulty don’t buy the product

On the iOS version of the app if you have motion sensors you can not connect it to a siren . The section on the app that allows this is the modes section on the app the section is missing - it makes the system worthless

Worst app

Was working before now after update playback not working.

259

Best customer service

Playback not working!!

Playback stopped working 2 days. It won’t even load!

New update

Absolutely cr*p update now my alerts are extremely sensitive & go alert when there is nothing there. Was working amazing till this new update. Driving me crazy the beeps & nothing has changed with the view & beeping to thin air. Cr*a update

One year on and still going well

I have had the system for just over one year and very happy with the performance. Battery life no problem with over 3 months life on some cameras and at least 1 month on others. Quality excellent and night quality good. Bit of a delay with voice so not used much otherwise system is better than I expected. Would recommend.
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My camara

5 stars

Excellent

Love it

No support agents 24/7 fake

Fake advertisement no help

Cámaras

Medellin23441@

Had 5 years

Having had Swann security set up the past 5 years, it’s been a good experience and We would advise anyone that’s looking for a good system to purchase Swann. We had what I thought was a broadband issue, but was in fact the system, and Swann gave us a replacement under its warranty system.
Well done thanks
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Business owner

Really easy to set up and very helpful desk when you hit a snag. The recovery of the password was considered and well managed, with the positive result

Value for Money

Had my Swann Security Camera for 2 years now. No issues - very happy given the price.

App is slow and crashes, product is worse

I bought a box of 6 x 4k cameras. The quality of the picture is good on the cameras but the software supporting is absolute garbage. The mobile app is slow and crashes. Recent updates to improve performance and stability has made it impossible to use. The system in the box that you log into is terrible to use. They have all these mentions of motion and facial recognition and it’s a nightmare to figure out how to use that; I’ve tried but it doesn’t work. It’s hard to imagine how anyone can get software design and usability for something like this so wrong. I really regret spending thousands on this kit. Avoid if you can, I’m sure there’s better kits out there.
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Good quality

Good 4K quality and unlike other security systems free basic with no monthly subscription. Highly recommend.

Best

Great and easy to set up and use

Super use.

Since having the correct 2.5 G for the network its been work awesomely.Thank you Swann

Great system

My swam cameras are really good.