Let’s hope just the seeing the cameras will run the criminal off
It takes some long for a video to load and play regardless of networks ( I have had Swann with AT&T and Google Fi ) and I have try in different places connected to WiFi or not . However I could never get the video to load or even play in some instances. Honestly, the trespasser can break in , steal all my stuff and even run off with the house and the video will still be loading.
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Easy to work with!
Had Swann for over ten years and system is usually great most of the time! I wouldn’t go with anyone else at this point very easy to learn and customer service is great too if u need them !
Hard drive
Hard drive died after 2 years. Spoke to the awesome team at CCTV.com. Replaced with a 6TB drive and back in action. The swann help desk didn’t help at all. I had to research the fault via you tube.
DO NOT BUY
COPIED FROM ABOVE AS EXACTLY SAME ISSUE - DO NOT BUY SWANN- I’ve used Arlo, eufy and Swann and Swann are pathetic and non comparable ***
Spent $1500 on a security system that doesn't even work!! App never loads, I get notifications but do you think I can check them?
Nope! Worst part is it's been installed on a new build with the wires running through walls and a ceiling with no cavity so I can't remove them and swap them out for something reliable! Logged a report through customer care weeks ago and have had no response since! Waste of time, waste of money and a genuine headache trying to get piece of mind knowing our property is somewhat safe when we are away. If you like wasting money and achieving absolutely nothing then this is the system for you!
Today
Games
Apps
Spent $1500 on a security system that doesn't even work!! App never loads, I get notifications but do you think I can check them?
Nope! Worst part is it's been installed on a new build with the wires running through walls and a ceiling with no cavity so I can't remove them and swap them out for something reliable! Logged a report through customer care weeks ago and have had no response since! Waste of time, waste of money and a genuine headache trying to get piece of mind knowing our property is somewhat safe when we are away. If you like wasting money and achieving absolutely nothing then this is the system for you!
Today
Games
Apps
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Back camera
Very good.
Slow
App is well built but incredibly slow for live viewing. Our WiFi is fantastic but stakes around 30-60 seconds to load. Playback is awful. Just does not work.
FAULTY SWANN SECURITY UPDATE
I just updated this stupid App. My Swann outdoor camera was working perfectly till I updated it. Now the security camera keeps disconnecting and my settings keep going back to default. Swann outdoor security camera now OFFLINE!
Now I have no security coverage for my home.
I would definitely NOT RECOMMEND this brand. Unreliable and Defective!
Now I have no security coverage for my home.
I would definitely NOT RECOMMEND this brand. Unreliable and Defective!
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Laggy app
It was great at the beginning when we’ve installed our system. However for the past year or two I cannot view any recordings in the app. I have to get to the unit itself to use internal soft. I tried doing this via both phone and Mac and it just keeps lagging insanely. It shows me a few clips before crushing permanently. Tried on newer and older IOS versions its all the same
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Offline all time
Can you please push the previous update as this newer version is keeps saying device is offline
Muy bueno
Excelente
New cctv system
Playback takes 3/4 minutes to load. If it loads at all. The speed of playback doesn’t work. I regularly have to close the app and restart it. Tech support is hardly existent if at all. Had an issue. Used there phone number on the app. No longer exists. Have to raise log taking 3 day for reply or pay for shield to actually speak to someone. Come Swann you used to be good at this now under achieving with terrible service.
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⚠️Unreliable. Untrustworthy.
Doesn't arm and disarm properly! A failure of a product that makes you angry every time you come and go from your property.
Needs an upgrade
Time Timezone for BNE is incorrect, each zone lags on the app & I can never go back on the playbacks without it taking forever to load. I can’t click on the notification because it doesn’t open the app.
Great security cameras, does what it’s supposed too but the app could use some work
Great security cameras, does what it’s supposed too but the app could use some work
I wouldn’t bother
Guess what? Spent $1500 on a security system that doesn’t even work!! App never loads, I get notifications but do you think I can check them? Nope! Worst part is it’s been installed on a new build with the wires running through walls and a ceiling with no cavity so I can’t remove them and swap them out for something reliable! Logged a report through customer care weeks ago and have had no response since! Waste of time, waste of money and a genuine headache trying to get piece of mind knowing our property is somewhat safe when we are away. If you like wasting money and achieving absolutely nothing then this is the system for you!
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My feedback
This is a good camera setup
Excelente
Funciona muy bien me encanta
Swann is very disappointing
Swann app was working fine until they did an update. Then in order to get any customer service or technical help you have to subscribe to their customer service for a monthly fee. After over three weeks of multiple calls and their technical experts recommending unplugging, rebooting, changing cords (all completed multiple times) app still won’t reconnect with Swann system.
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Michael
Very clever system
Swann House Cameras
These cameras are exactly what I needed at my parents house. Both my parents and I feel better these cameras are an excellent deterrent. The one extra layer of security that my parents needed and has given them piece of mind knowing they can see around the whole property without being outside
Poor
Very slow at loading in live view and playback. Can’t see live footage in real time. Have updated to current app.
