App takes ages to load
The Swann app always takes forever to load compared to other home camera apps, internet at home is fast and so is my mobile speed. Have had 0 problems with ring and eufy cameras loading on the app in the past only ever with both of my swann systems.
Bigwell
Great is one of the best
Grrrr
It’s been months of frustration using your system!
Why can’t you fix your app???
What good are security cameras if homeowners don’t get alerts and the cameras take forever to load or crash loading?
One should be able to control everything to do with their security systems through the app itself from anywhere!
So many people are on the move that the app should be a one stop place to alter any and all settings; quickly and efficiently rather than the limited few things that can be done through the app.
The cameras & their detection are often so-so at best.
Frustrating that they only record X amount at X distance and sensitivity. One is not able to look back through a period of time that you may want to see what happened when the camera didn’t trigger!
Your tech dept should go back to school and learn how to make an app that customers can depend on and rave about.
Our wired Swann system was not worth the investment aside from being better than nothing :-(
Consumers beware ⚠️⚠️⚠️‼️
Swann wired security cameras using with the app are a total waste of money and time!!!
Why can’t you fix your app???
What good are security cameras if homeowners don’t get alerts and the cameras take forever to load or crash loading?
One should be able to control everything to do with their security systems through the app itself from anywhere!
So many people are on the move that the app should be a one stop place to alter any and all settings; quickly and efficiently rather than the limited few things that can be done through the app.
The cameras & their detection are often so-so at best.
Frustrating that they only record X amount at X distance and sensitivity. One is not able to look back through a period of time that you may want to see what happened when the camera didn’t trigger!
Your tech dept should go back to school and learn how to make an app that customers can depend on and rave about.
Our wired Swann system was not worth the investment aside from being better than nothing :-(
Consumers beware ⚠️⚠️⚠️‼️
Swann wired security cameras using with the app are a total waste of money and time!!!
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Reliable
Always reliable
Not a good App or system.
Doesn’t update properly, always kicks me out of the app. I tried to connect my laptop to the system, got everything set up properly and it still doesn’t load any videos. The app has a time lag. I wouldn’t recommend this platform.
Unreliable App Makes the Cameras Useless
I’ve had Swann cameras for six years now, and while the cameras themselves still work perfectly fine, the app is absolutely terrible. For the first couple of years, the app worked well and was reliable. However, over time, it has gradually become worse and worse.
The app constantly fails to load, clip playback is dismal at best, and trying to access footage is an incredibly frustrating experience. What makes it even worse is that when you actually need to access your cameras, the app simply doesn’t work.
It’s incredibly disappointing that perfectly functional cameras are let down by such a poor and unreliable app. After six years, I would expect the technology to have improved, not gone backwards!
The app constantly fails to load, clip playback is dismal at best, and trying to access footage is an incredibly frustrating experience. What makes it even worse is that when you actually need to access your cameras, the app simply doesn’t work.
It’s incredibly disappointing that perfectly functional cameras are let down by such a poor and unreliable app. After six years, I would expect the technology to have improved, not gone backwards!
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Good
Most
Take forever to load
Half the time cameras never load. I have the newest iPhone and fiber optic internet at home. Even with wifi turned on won’t even live stream my cameras. Always having connection issues. Works when ever it feels like it apparently never when I actually need it.
Good system
It’s really good system with high quality camera
I have charge it every 3 days
Don’t like it
Lags
Literally takes 20 minutes to open one play back video because it takes so long to load as long as you’re doing it from the actual box, you’re fine but if you’re trying to login on your phone to watch the playback, it’s gonna take you a while! The first 3 months it was fantastic but ever since it’s s trash
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Bad really bad
Bad playback it shows 1-2 seconds then freezes I’m going to change my camera system! No point of using this system….
Poor Playback and App Crashing
The app itself is laid out well but I have never known an app to lag so much when trying to watch the recording clips back. They take ages to upload to the app and then they either play in poor quality at first or the app crashes when opening them. I keep getting an error message pop up saying “something is wrong” on the playback until after about 5-8 mins then I’m finally able to watch the recording again properly and clearly.
It needs to be a better system with quicker playback of recording and less lagging with uploads.
It needs to be a better system with quicker playback of recording and less lagging with uploads.
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Gamal
It’s not clear at all
Can’t delete account
Worthless and vicious app for not deleting as requested.
In app hidden fees
The most important features are locked behind a paywall.
Playback
I can’t watch playback 🤨
Let’s hope just the seeing the cameras will run the criminal off
It takes some long for a video to load and play regardless of networks ( I have had Swann with AT&T and Google Fi ) and I have try in different places connected to WiFi or not . However I could never get the video to load or even play in some instances. Honestly, the trespasser can break in , steal all my stuff and even run off with the house and the video will still be loading.
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Easy to work with!
Had Swann for over ten years and system is usually great most of the time! I wouldn’t go with anyone else at this point very easy to learn and customer service is great too if u need them !
Hard drive
Hard drive died after 2 years. Spoke to the awesome team at CCTV.com. Replaced with a 6TB drive and back in action. The swann help desk didn’t help at all. I had to research the fault via you tube.
