Swann Security User Reviews

Customer Experience

Positive experience25.1% of reviews
Neutral8.1% of reviews
Negative experience66.7% of reviews

~ Based on 1,058 written reviews from the US App Store.

What users say

Is Swann Security Safe?

Swann Security appears safe based on user ratings. AppsHunter Safety Score for Swann Security is 94/100.

This assessment is based on 75,228 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.5% of ratings point to a safe experience
3.2% of ratings suggest some concerns
4.3% of ratings point to a risky experience

~ Based on 75,228 App Store ratings for Swann Security.

Is Swann Security Legit?

Swann Security appears to be a legitimate app. AppsHunter Legitimacy Score for Swann Security is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Swane review

Swane front door camera is good however for some reason I don’t seem to be able to hear it very well when I speak to a visitor through it, it’s very quiet on the outside part they struggle to hear me

Unreliable

I have a 4K camera that goes off when a cat crosses driveway 100 metres away but fails to detect a vehicle coming up drive and filling image.
I also have a 2K camera that goes of when Sun emerges from clouds and changes lighting conditions.
I have tried all setting combinations to no avail.
Don’t waste your money.
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Mm

Decent cameras. Good quality.
Regret purchasing due to quality of the app.
If I had of used the app prior to buying a full wireless system I wouldn’t have purchased them.
App is slow. Won’t load for me to change detection zones.
Honestly could be a lot better!

easy to use

been using For 7 years and still working good ..

Swan CCTV

Be lost without it

Mr khan

Best thing I installed can view from anywhere in the world

Stuck in SD

No option anywhere on the app to change from SD to HD. There is on iphone version but ipad version there isnt making it useless on ipad.

Too slow

Need faster and clearer

Trash

When do you fix the app so many complaints and they just get ignored expensive camera to ignore all the issues being told in reviews not great customer support and both apps just getting worse with every update get new developers that listen to the complaints and fix what’s being g said stop pretending the app works and not littered with issues
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Reliable and non-subscription

Best option if you don’t want to pay for monthly subscription fees. I’ve had it for 10 years now and counting. Only complaint is that you can turn on motion detection notifications for ALL cameras, or NONE. I wish I could turn on notifications for just my inside cameras (when outside camera notifications are on you get notified every time a moth flies in front of a camera, so many that you have to turn notifications off.)
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home

best

Not working

I would never recommend, not recording properly, do not detect the event, missing events. Money wasted

Greatness

Keep up the good work

Latest update issue

Been using it for years. Worked fine on iPad and iPhone until update 10th August 26. Had to delete and reinstall to fix connection issue

Privat

Ok

Highly recommend

Swann is easy to set up and use. As a business owner it gives me piece of mind; and my staff feel safer

Los #1

Los #1

Doesn’t load footage

Utter rubbish. Won’t load video footage. Live works, but can’t get video footage. Pointless, given that’s literally the main reason for having security cameras. They said to “restart” (done), “update” (latest update likely the issue), “uninstall and reinstall” (um, no), or “revert to previous app version” (for real?!). AVOID SWANN! Literally any other option is better.
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Good!

Great security here in rural vic….a bit slow downloading activity, is only negative.

Live view problems

Live view is very blurry and unable to see good at all after this last update. It was never been this way before. I don’t know why they thought this was a great idea. It’s never been a problem before.