Payment issues
Doesn’t work
Problem with subscription
Gives back blur but doesn’t show video
Good
Stuck
Expensive
Very bad
Response from developer
Hello! Thank you for your feedback. We’re sorry to hear that you had a negative experience with our app. We aim to make it as user-friendly and helpful as possible, so we’d greatly appreciate it if you could share more details about what went wrong. Your feedback is essential for us to improve the product. Thank you in advance!
No la bajen es una estafa
Жах
Scam
Response from developer
Hello! Thank you for your feedback. We’re sorry to hear that you’re experiencing issues with our app. Please know that our app is designed to perform exactly as described in the App Store and shown in the screenshots. We’d like to assist you in resolving any problems you may be facing. Please contact our support team so we can help you directly. Best regards, The Development Team
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Response from developer
Hello! Thank you for your feedback. We’re pleased to hear that you appreciate the quality of our app. We’re sorry to learn about the unexpected charges you’ve encountered. Please note that the weekly subscription fee of $6.99 is processed by Apple and should be charged once per week. If you’ve noticed multiple charges totaling about $29, we recommend checking your purchase history in your Apple account to verify the transactions. It’s possible there was a billing error on Apple’s side. Please contact Apple’s customer support for assistance with billing issues. If you need further help, feel free to reach out to our support team. We’re here to assist you. Best regards, The Development Team
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Response from developer
Hello! Thank you for your feedback. We’re sorry to hear that you’re experiencing issues saving your processed videos and images. Please try using the “Save” button to save your files. You can also share them on social media using the “Share” button. If the problem persists or if you have any further questions, please contact our support team. We’re here to assist you. Best regards, The Development Team
Scam
Response from developer
Hello! Thank you for your feedback. We’re sorry to hear that you’re experiencing issues with our app. Please know that our app is designed to perform exactly as described in the App Store and shown in the screenshots. We’d like to assist you in resolving any problems you may be facing. Please contact our support team so we can help you directly. Best regards, The Development Team
Great!
Cannot test or try it out
Response from developer
Dear Redsrt007, Thank you for sharing your feedback with us. We apologize for any inconvenience you’ve experienced. We wanted to let you know that we offer a weekly subscription option, which allows you to try out all the features of our app without committing to a yearly plan. This way, you can decide if it’s the right fit for you. If you have any questions or need assistance, please don’t hesitate to reach out to our support team. We’re here to help! Best regards, The SwapAI Team
