Sweep&Go Field Tech App User Reviews

Customer Experience

Positive experience91.7% of reviews
Neutral5.6% of reviews
Negative experience2.8% of reviews

~ Based on 36 written reviews from the US App Store.

Is Sweep&Go Field Tech App Safe?

Sweep&Go Field Tech App appears safe based on user ratings. AppsHunter Safety Score for Sweep&Go Field Tech App is 92/100.

This assessment is based on 103 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.2% of ratings point to a safe experience
1.9% of ratings suggest some concerns
3.9% of ratings point to a risky experience

~ Based on 103 App Store ratings for Sweep&Go Field Tech App.

Is Sweep&Go Field Tech App Legit?

Sweep&Go Field Tech App appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Sweep&Go Field Tech App is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Awesome owners great clients And the best equipment out there

One of the best experiences I’ve ever had fantastic

Best software in the scoop game

The software is designed for the industry you won’t find better.

Excellent

This software is great the developers are great and have helped me a few times with the website. I only wish there was an app that had some back office features so I could do onboarding or make changes in the app. Doing it in safari isn’t a deal breaker though.

Response from developer

Thank you WellerC817! We're glad to help with website and 3rd party integrations and to ensure maximium results. If you're thinking about making changes on your phone instead of mobile browser, there is a way to add employee portal shortcut to your homescreen.

Works

Makes CR very manageable.
The routing is what wins me over.

Very Good CRM

I had sweep and go established before I even had one customer. I wanted to hit the ground running, and this system has been excellent. Although some things in the app are not super easy to navigate and understand when you first use it, the support team responds very quickly and has answered every question I have. I CANNOT speak highly enough of the support and development teams constantly working to improve this app.
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Response from developer

Thank you so much for this thoughtful review! We absolutely love hearing that you were able to get Sweep&Go set up and ready even before your first customer - that’s exactly what we hope to empower new businesses to do. 🚀 We truly appreciate your honest feedback about the learning curve. We’re actively working on making navigation and onboarding even clearer, and comments like yours directly help guide those improvements. Most of all, thank you for your incredibly kind words about our support and development teams. They care deeply about every user and about making Sweep&Go better every day, so your recognition means the world to us!

Super Fast Customer Service

I have had the best customer service and the software lets me focus on my business while it does the work in the background. I highly recommend Sweepngo for your Pet Waste Removal company.

Response from developer

Thank you so much for the wonderful review! We’re excited to hear that Sweep&Go is helping you stay focused on your business while the software handles the behind-the-scenes work. That’s exactly what we aim to provide - simplicity, efficiency, and peace of mind.

Awesome tech, awesome support!

I couldn’t be happier with this app and its functionality. The routing capability saves me so much time! But more than anything I have to say the support has been incredible. Whenever I have a question, I always get a timely answer.

Response from developer

Thank you so much for the kind words! We’re thrilled to hear that the routing feature is saving you time - that’s exactly what it’s designed to do. We’re especially grateful for your feedback about our support team. Providing fast, helpful support is something we take great pride in, so it truly means a lot to know you’ve had such a positive experience. Thank you for choosing Sweep&Go. We’re excited to continue supporting your business and helping you grow!

Start/End Break

Adding a time stamp for when i clock in and out for a break would be a huge help!

Customer Service

I met with Anna and the development team today. They helped me
Solve an issue I was having in short order. You have a great staff and great customer service!

Response from developer

Thank you so much for sharing your experience! We’re thrilled to hear that Anna and our development team were able to quickly resolve your issue. Providing excellent support is one of our top priorities, and it’s wonderful to know our efforts made a difference for you.

5 stars

Great app works flawless for me

Great product!

This is exactly what I was looking for. I sometimes feel overwhelmed with organization, and this app takes care of all of that for me, allowing me to focus on what I’m good at. With the free trial, there’s no reason not to test it out!

Response from developer

Thank you for sharing your experience! We’re so glad to hear the app is helping you stay organized and focus on what you do best. Your support means a lot to our team!

BEST system for dog waste removal business!!

Sweep and Go is AMAZING! The system is great!! And takes your business to the next level! The people at sweep and go are also amazing to work with, if you ever have any questions they always get back to you ASAP and are there to help you out! I highly recommend using this app for your business! ✅🚀

Response from developer

Wow—thank you for the amazing review! 🚀 We’re so glad to hear the system is helping take your business to the next level, and our team will be thrilled to know their support made a difference. Your recommendation means the world to us! ✅

Best thing for my business!

I’ve been using S&G for 6+ months now and it has made my job and route planning so much easier. Highly recommend for anyone running a Dog Waste Removal company!

Response from developer

Thank you for your review! 🐾 We're so glad to hear that Sweep&Go has made your job and route planning easier. Helping pet waste removal businesses run more efficiently is exactly what we aim for! 🚀 We truly appreciate your recommendation and support. If you ever have feedback or need assistance, we're always here to help. Wishing you continued success! 💪🐶

The best!

We have been using Sweep&Go to run our pet waste removal business and without it could not do what we do! Customer service is 10/10! Book a quick 20 min appointment available Monday-Friday and any question you may have is solved! Too ma y things to list, but easy onboarding for customers and very user friendly for our customers to log in as well! Route optimization is amazing! Map view to see how you have your customers planned by day is a game changer! Ability to send on the way texts and send completed photos! Can leave messages on the app for the field techs. I could go on and on! If you aren’t using this you need to!!!!
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Response from developer

Thank you so much for your amazing review! 😊 We're thrilled to hear that Sweep&Go has become an essential part of your pet waste removal business. It’s great to know that our customer service, route optimization, and client management tools are making a real difference for you! 🚀 We’re always working to improve and add new features to help businesses like yours run even more smoothly. If you ever have suggestions or need assistance, don’t hesitate to reach out. Thanks again for being a valued user—here’s to continued success! 💪🐾

Pays for itself

Online customer signups easily doubled in the first week…
From a management perspective, every thing you need to manage and scale your businesses is here.
Importantly, S&G enhances the customers experience while presenting your business in a professional fashion.

Response from developer

Wow! 🚀 We're thrilled to hear that Sweep&Go helped double your online customer signups in just the first week! Providing the tools to manage, scale, and enhance both business operations and customer experience is exactly what we strive for. Thank you for your kind words and for trusting us to support your business. If you ever have feedback or feature requests, we’re always here to listen. Wishing you continued growth and success! 💪🐾

So many Better options!

I have used Jobber and Housecall Pro. But I was excited to try Sweep&Go for a pet waste removal service. After 3 weeks of Sweep&Go I migrated my company to Jobber. Sweep&Go UI is ok at best, but it has so many issues with its onboarding process. Dont waste your money or Time!

“On the way”

The “on the way” option to let clients know I’m gonna be at their house soon isn’t working properly for me. It takes forever to load and when it finally does it takes forever to send a heads up with which ever time I put whether it’s 5 or 45 minutes. I had time to go through the yard and back in my truck before it sent the notification. Clients phone was on and my cell service was perfect. Please fix this nuance.
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Response from developer

Isaiahorozco, thank you for your time and feedback. If you ever have issues with "On the way" please contact our support and we'd be happy to help. Here are some reasons why "On the way" may not appear to be working correctly: The client phone number is not correct. Your client phone number is not a mobile number and cannot receive text messages. Clients may not want "On the way" notification and therefore the button does not appear on the app. Phone service provider does not share delivery notifications (Example: some VOIP phones). Some phone service provider may have an outage. It's rare but it may happen. You're not using the latest version of the field tech app. If the message status does not change from Sent to Delivered, it could be that the client's mobile device is turned off. If you're still experiencing any issues with the field tech app, please contact us over the website or text us and we'll be happy to review specific issue. Right now in the employee dashboard, it's possible to review status of delivery notifications too so it could help us with troubleshooting what you're seeing. Of course, we do have more detailed logs but we need to know what to look for. Thank you.

I’m constantly growing now!

I was hesitant to jump into the Poop Scoop business but Sweep&Go Pooper Scooper App made it SO easy. I now feel very confident that I can grow into the company I want with their awesome CRM and billing software. Thank you!

Wonderful app

Ogy and team are awesome. They created a beautiful product with Sweep and Go. It is easy to use and their support is top notch. It’s truly nice to find a company that can do so much technically but still have the personal touch they deliver with any questions I have.

Response from developer

Thank you so much for your kind words! 😊 We’re honored to have you as part of the Sweep&Go family. Our goal has always been to create a powerful yet easy-to-use tool while providing the best support possible. It means a lot to hear that you appreciate both the technology and the personal touch! If you ever need anything, we’re always here to help. Wishing you continued success! 🚀🐾

Startup’s Lifesaver

Starting a new business is a daunting task. I wanted to focus on excellent customer service and growth. Sweep&Go has added tremendous value to me. Their App offers Client Onboarding, Billing, Route Management, and so many other facets all bundled into one place. The support is phenomenal. Their team is always available to help me. I can’t recommend this app enough!
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Response from developer

Hey Wes, thank you for your time and feedback! It was great seeing you at the aPaws convention! Keep up the hard work!