Swell Platform

Swell Platform

Business Growth Platform

22 ratings
11 reviews
Free

Details

  • Released
  • Updated
  • November 12, 2019
  • September 2, 2022

Features

Swell Platform screenshot #1 for iPhone
Swell Platform screenshot #2 for iPhone
Swell Platform screenshot #3 for iPhone
Swell Platform screenshot #4 for iPhone
iphone
ipad
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About

This business platform helps companies acquire and retain customers by facilitating communication, understanding customer needs, and generating positive reviews. It aims to streamline customer engagement and enhance overall customer experience.

Customer acquisition
Customer retention
Customer communication
Understand customer needs
Generate positive reviews
Enhance customer experience
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What's New in Swell Platform

2.1.0

September 2, 2022

- Users can now send files through Swell Message in the mobile app

User reviews

Pictures not sending

This app constantly has problems sending pictures and video. Everything from can’t send too many to sometimes they send. Just send 4 pictures to a customer then tried to send another two. “Something went wrong” pop up come up. Restarted… blah blah blah.. nothing changes. Also can’t pinch and zoom on photos like a normal text.

Have contacted the company several times to fix bugs and just get ignored. Can’t wait to move to someone else as soon as our contract is up. HIGHLY RECOMMEND using someone else. They don’t fix anything.
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Functions are missing

Frequently are told the file is too large of a picture taken on an iPhone.
Can’t pinch and zoom pictures that are sent
Today- I can’t even reply to a message.
Have reached out with the concerns with the company. Not only do they not fix them, they won’t even respond. Most, if not all, of the people that help set our business up a year ago aren’t there. Or at least they don’t answer emails.
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No longer works on IPAD

Decent app for $200 a month you would think they would support iPad , but it stopped working about 2 months ago on iPad, they are aware but no progress on a fix, looking for a new chat app for customers. Guess they are no working on this amymore

Could be a LOT better

The new update to the app is TERRIBLE! Too many problems with the update, and it should definitely go back the the way it was before. It makes doing my job so much harder, and I’m tempted to ask my company to switch platforms. So many things could be done to make improvements, but all the changes that were made only worsened the experience.
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Amazing!!

Very easy to use, this is definitely a game changer!

FAQ

What is Swell Platform used for?

Swell Platform is designed to help businesses acquire and retain more customers. It facilitates communication, helps understand customer needs, and aims to generate positive reviews for an outstanding customer experience.

Is Swell Platform free to use?

Yes, Swell Platform is available for free. There are no associated costs to download or use the core functionalities of the application.

What devices is Swell Platform compatible with?

Swell Platform is available on iPhone, iPad, and iPod devices. It is optimized for the iOS ecosystem.

How often is Swell Platform updated?

The latest version of Swell Platform, 2.1.0, was released on September 2, 2022. Updates are provided by the developer, SocialSwell, Inc., to improve functionality and user experience.

What is the age rating for Swell Platform?

Swell Platform has an age rating of 4+. This indicates it is suitable for a broad audience, including younger users, with no mature content.

How does Swell Platform help businesses grow?

It assists businesses by providing tools to communicate effectively with customers, gain insights into their preferences, and encourage positive feedback, all contributing to overall business growth.

Does Swell Platform have ads?

No, Swell Platform does not contain advertisements. Users can engage with the platform without interruptions from ads.