Wayyy better than the original Swift Command App
This new version of Swift Command is brilliant, it looks so much cleaner than the original one and connects to my caravan way faster than the old app. Unfortunately you can’t connect to more than one vehicle which is a pain but fine.
Jay Dorling
Quite by far the worst app I have ever tried to use. If it would enable no stars it would get none out of 5. Totally un user friendly and extremely difficult to navigate and the telephone call facility for help is totally useless. So disappointing because we love the Motorhome. I would welcome a call back to give me the confidence that the £135.00 fee is working for peace of mind
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Absolutely useless
I’ve paired the app to the van earlier in the day, and it was all working. I’m now sitting in the van, the lights are off and the kids are asleep. I know the panel is turned on (we switched the pump on earlier). I now just want to check temperatures and water levels, without turning on the van’s command display. Ideal use for the app, one would have thought. But no, although the pairing is still there, there’s no data coming through in the app. Seems the only way to get data is to go to the van display and de-sleep mode it, then I can use the app. But then, I might as well use the display in the first place. Like I said, the app is completely useless. No point having it at all. One star is two too many.
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This works well for my escape 604
I was sceptical at first but using it whilst away have come to understand how useful it is. Because of the way Bluetooth works there is a small delay but… sitting up in my bed this morning I turned on the heating via the app. Yesterday, I checked the waste pipe was attached and over the drain and emptied the tank via the app. Sitting out under the awning as it got dark I turned on the awning light via the app.
Until the van gets to talk IP it doesn’t get much better than this! Maybe tune the response time? Hey I am getting picky. Thanks guys.
Until the van gets to talk IP it doesn’t get much better than this! Maybe tune the response time? Hey I am getting picky. Thanks guys.
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Awful
The new version of the app is pointless and doesn’t work at all. If it does, then it’ll drop quickly. Has lost a lot of the old features too. Such a pity, was great to be able do things such as turn the pump on when stood next to it rather than the control panel. Would be better if they could revert back or properly test before they released a new version of the app.
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Frustrated!
Just returned from vacation, having endured this app.
Aside from resetting the heating settings, including turning off the timer hot water when connecting the Bluetooth, lost all reference to the onboard tank on the main caravan display - twice - and had to go into the advanced settings of the head unit to be able to fill it.
Earlier version of the app, whilst having less functionality, worked with no issues.
If it worked as supposed to, potentially a very useful app.
Aside from resetting the heating settings, including turning off the timer hot water when connecting the Bluetooth, lost all reference to the onboard tank on the main caravan display - twice - and had to go into the advanced settings of the head unit to be able to fill it.
Earlier version of the app, whilst having less functionality, worked with no issues.
If it worked as supposed to, potentially a very useful app.
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Nil stars
If I could give this 0 stars I would. The app is less than useless. All but 4 of the icons have vanished, and in spite of being told how to go into the Command Panel menu to restore them on the panel they are still not showing on the app. Thinking of deleting, except that control panel is missing icons too, so we’re between a rock and a hard place. I’m so upset and frustrated at the amount of time I’m having to spend on this - still to no avail. And it’s supposed to be an updated app!! Forget renaming the dimmer switches - spend some time on fixing this potentially very useful app.
N.B. I wrote this in a spirit of frustration but I must say that I have been contacted and given help on resetting the app. And I’ve seen an improvement. Not 100% there yet, but definitely much better, and so reassured that that there is a real person willing to help personally, not by sending an e mail with ‘helpful’ tips, but by phone contact. Thank you x.
N.B. I wrote this in a spirit of frustration but I must say that I have been contacted and given help on resetting the app. And I’ve seen an improvement. Not 100% there yet, but definitely much better, and so reassured that that there is a real person willing to help personally, not by sending an e mail with ‘helpful’ tips, but by phone contact. Thank you x.
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Very unstable
What can I say? It sometimes works, sometimes doesn’t. Isn’t particularly logical.Great idea, but doesn’t really deliver
Significant improvement
I have been using Swift Command App since 2016 and this new (Mar 24) 2019 version is much better than the previous one which I avoided as the original Command App was better. It is pleasing that older caravans/motor homes are still being supported as sometimes that is not the case. I am happy with all the functionality which works well on my 2016 Caravan. The only issue for me is the two screens (welcome and tips) which appear every time you open the app. I would have given 5 stars if they disappeared after being seen the first time as I would have expected. Hopefully the developers will pick this up with the next release.
Update:
Originally I gave the app 4 stars. After I posted the review above I received an update from the developer that they are going to get rid of the screen pop up (which was an error) in the next week or so. I am very pleased with the fast response and the action being taken
Update:
Originally I gave the app 4 stars. After I posted the review above I received an update from the developer that they are going to get rid of the screen pop up (which was an error) in the next week or so. I am very pleased with the fast response and the action being taken
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Can no longer connect to the Command
Prior to this new app I have had no problems connecting to the Swift Command panel via Bluetooth. Since the app has been updated I’ve been locked out. Can not connect to the app and my device is no longer picking up the command panel Bluetooth signal.
Override/boost
Much better interface than before. Works really well in the caravan via Bluetooth but there doesn’t appear to be an override or boost facility. There is one on remote access but I would like to see the override feature returned to the new app via Bluetooth as well.
Ps. Having had a response to this feedback I realise that there is a manual override which you can use but the new app doesn’t allow you to set it for a specific amount of time like the old app. I used to like the fact that you could boost for an hour or so and after that the system goes back to timer. I found this particularly helpful.
Ps. Having had a response to this feedback I realise that there is a manual override which you can use but the new app doesn’t allow you to set it for a specific amount of time like the old app. I used to like the fact that you could boost for an hour or so and after that the system goes back to timer. I found this particularly helpful.
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Every update send to make it worse!
Less good than the old version. Slow, huge lag on every command. First pick up heating schedule that has already been set on the command panel.
Not impressed so far.
Not impressed so far.
Initial reactions, disappointing
Disappointed to see there are now 3 versions of the app. There might be reasons for this and hope it’s so the 2019 can be supported more easily over the longer term.
The UI is awfully unappealing. Blue on black. Yugh! No visually impact. Designed by coders not by UI specialists? An immediate turn off.
The first version has colour in it which made it visually more appealing.
For me, The most important function of this software, the one I use most, is to monitor the battery / solar charging. There is a battery voltage graph. It’s worse than the previous one, it smaller. It still shows the voltage from, 0 to 20v when you sew actually interested in a far smaller range, perhaps 11.5 to 13.8. Previously I had a van with a phantom tracker, the graph auto ranged to cover the voltage ranges measured, not a fixed range. Far better.
Hardly used the new app. So a more considered view will follow.
The UI is awfully unappealing. Blue on black. Yugh! No visually impact. Designed by coders not by UI specialists? An immediate turn off.
The first version has colour in it which made it visually more appealing.
For me, The most important function of this software, the one I use most, is to monitor the battery / solar charging. There is a battery voltage graph. It’s worse than the previous one, it smaller. It still shows the voltage from, 0 to 20v when you sew actually interested in a far smaller range, perhaps 11.5 to 13.8. Previously I had a van with a phantom tracker, the graph auto ranged to cover the voltage ranges measured, not a fixed range. Far better.
Hardly used the new app. So a more considered view will follow.
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Decent update
New update that actually works pretty well, only took 5 years to fix it though…..
Furious at forced upgrade
The new interface bears no resemblance to the controller in our Kontiki. Why the hell would you force users of the previous controller to have to use a completely alien interface?
If you want a version for the new controller then by all means release a 2024 version for the brand new vans. For the 1000’s of us using the previous version who have spent 100’s of thousands on your products, kindly re-instante the version that actually matches our controller interface. The blatant thoughtlessness and disregard for the masses is staggering.
Not impressed with this at all!!
If you want a version for the new controller then by all means release a 2024 version for the brand new vans. For the 1000’s of us using the previous version who have spent 100’s of thousands on your products, kindly re-instante the version that actually matches our controller interface. The blatant thoughtlessness and disregard for the masses is staggering.
Not impressed with this at all!!
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Update to 2019
Why can i not now view this in landscape view on my iPad!! So very annoying.
Reading other peoples comments, looks like you may have released incorrectly? iPhone users are now seeing in landscape and iPad users are now seeing in portrait.
Sort it out please!
Reading other peoples comments, looks like you may have released incorrectly? iPhone users are now seeing in landscape and iPad users are now seeing in portrait.
Sort it out please!
Latest Update…….It works
After a previous 2 star review for the previous app, the latest update works and provides a number of new much needed functions for a motorhome. The user interface is a little strange at first, the layout is great but mimics the icons from the latest control panel rather than those on the panel it controls, but you soon get use to it. I had to re-pair the bluetooth and once done the app refresh's quickly with any changes made. So far impressed, dropping a star due to the annoying “Welcome to Swift Command 2019” which appears each time the app starts.
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Will you update our screen ?
Will you update our screen to match the layout no option for main power anymore like <2019 Is it not possible to control heating fan speed via command?
Room for improvement on UX
Some status info on the Home Screen would be a big improvement. Showing key info on tank levels, current demand, appliance status etc would enable a one glance look, instead of having to go into every section individually. The buttons could contain status info. App gives the impression of being very sluggish because it dims and disables all controls whilst it is communicating, shoots itself in the foot there. App also could have leveraged the backend controls of the web system instead of just opening the web system for remote control. Opening web system would be ok if that itself wasn’t so painful to use itself. It’s a shame, the functionality is all there but some of the user’s key practical needs are missing from the design.
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A promising relaunch
This relaunch of the 2019 app appears to be what we expected in the first place back in 2019. It connected smoothly first time, allowed control of the relevant functions and just worked. A major improvement over the last 5 years of disappointment.
