Horrible
I’ll keep attempting to leave this review. It’s been deleted a number of times!
Horrible user experience, club feed, emails and notifications all in different areas of the app. Did the devs not test this app with end users before releasing.
Horrible user experience, club feed, emails and notifications all in different areas of the app. Did the devs not test this app with end users before releasing.
Response from developer
Thanks for your persistence, we admire the commitment, even if we’re sorry the app made you need it. We’re always working to make SwimClub Manager clearer and easier to use, especially around club feed, emails, and notifications. Your feedback is noted, and yes, real end users are very much part of the plan. If you’re willing, please contact us with your club details so we can understand where the experience is breaking down and improve it.
Can’t go backwards!!!
Frustrating app
Response from developer
Hi, if you are referring to the back button, in the breadcrumb links at the top of every page, click the word “Back”.
Not good.
Notifications, Club feed and Emails all found in different areas. When you recieve a notification on your phone you’d expect to be directed to it, or at at least find it in ‘notifications’ nope gone to Club Feed.
Go to ‘My Events’ I get the event name and date but no location or a link to the event schedule. Utterly pointless.
Perhaps this is not a fault with the App but the way my local swim club (Redditch, UK) uses the service. As tabs like Documents and Who’s Who are empty. Perhaps the developer could provide training to help swim clubs make use of the app.
Go to ‘My Events’ I get the event name and date but no location or a link to the event schedule. Utterly pointless.
Perhaps this is not a fault with the App but the way my local swim club (Redditch, UK) uses the service. As tabs like Documents and Who’s Who are empty. Perhaps the developer could provide training to help swim clubs make use of the app.
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Lacking features
Missing swimming times from the events (only PBs) and it’s not possible to notify about absences on trainings. Both features are available on the web version of the app.
Response from developer
Hi, thanks for the review. It’s not meant to replicate the web version and you can always log in there to see everything else.
Keeps swimmers in touch
Tried early versions and they were not great.
But by version 4 it offers useful functions for swimmers/parents to keep them in touch (Avoids the issue of SCM bulk emails going to SPAM), and provide feedback when they cannot make sessions. Also useful for coaches to take attendance registers.
Have now rolled out to all club members, and seems to be going well - especially during COVID where we have to be much stricter in pre-planning which sessions a swimmer can attend.
Do not confuse with Swim Manager, which is a different app for a different system.
But by version 4 it offers useful functions for swimmers/parents to keep them in touch (Avoids the issue of SCM bulk emails going to SPAM), and provide feedback when they cannot make sessions. Also useful for coaches to take attendance registers.
Have now rolled out to all club members, and seems to be going well - especially during COVID where we have to be much stricter in pre-planning which sessions a swimmer can attend.
Do not confuse with Swim Manager, which is a different app for a different system.
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