Horrible
Horrible user experience, club feed, emails and notifications all in different areas of the app. Did the devs not test this app with end users before releasing.
Response from developer
Thanks for your persistence, we admire the commitment, even if we’re sorry the app made you need it. We’re always working to make SwimClub Manager clearer and easier to use, especially around club feed, emails, and notifications. Your feedback is noted, and yes, real end users are very much part of the plan. If you’re willing, please contact us with your club details so we can understand where the experience is breaking down and improve it.
Can’t go backwards!!!
Response from developer
Hi, if you are referring to the back button, in the breadcrumb links at the top of every page, click the word “Back”.
Not good.
Go to ‘My Events’ I get the event name and date but no location or a link to the event schedule. Utterly pointless.
Perhaps this is not a fault with the App but the way my local swim club (Redditch, UK) uses the service. As tabs like Documents and Who’s Who are empty. Perhaps the developer could provide training to help swim clubs make use of the app.
Lacking features
Response from developer
Hi, thanks for the review. It’s not meant to replicate the web version and you can always log in there to see everything else.
Keeps swimmers in touch
But by version 4 it offers useful functions for swimmers/parents to keep them in touch (Avoids the issue of SCM bulk emails going to SPAM), and provide feedback when they cannot make sessions. Also useful for coaches to take attendance registers.
Have now rolled out to all club members, and seems to be going well - especially during COVID where we have to be much stricter in pre-planning which sessions a swimmer can attend.
Do not confuse with Swim Manager, which is a different app for a different system.
Does the job.
It would be useful if the log in details could be saved. Or there was a Face ID option. This would save a few steps each time.
I’m unclear where emails I save are stored or accessed in the app. An onscreen message says an email has been sent to the queue. But not sure if there is sent items folder. If there is, it’s not obvious to find.
There is an issue with attachments on incoming emails which are not available. I understand this is with the developer for a fix. This means any attachments cannot be read for now.
General navigation is fairly intuitive. But would benefit from additional options such as a back button to revert to previous screen. But others it fairly logical.
The app is not really much better than using the web version. However it does have the advantage of optional notifications which I find useful.
Simple, effective and dead easy to use
Response from developer
Thank you for the excellent review. I will pass your comments on to the team.
Okay
Response from developer
Thanks fir the review. It is a cut down version designed for parents really.
