Swimply User Reviews
Customer Experience
~ Based on 533 written reviews from the US App Store.
What users say
Summarized from real user reviews of Swimply. Based on 31K reviews and a 4.8/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Lifestyle app.
Positive things
- 💡Great idea for renting private pools
- 👍Easy to use app
- 🤗Friendly and accommodating hosts
- 🌳Beautiful pool and backyard settings
- 🕰️Convenient for families and events
Negative things
- 🐛Glitchy and buggy app
- 🤖Poor customer service and communication
- 💰Expensive rental prices
- 🕰️Lack of availability and booking issues
- 🤯Unprofessional and rude host behavior
Is Swimply Safe?
Swimply - Rent Private Pools appears safe based on user ratings. AppsHunter Safety Score for Swimply is 96/100.
This assessment is based on 31,082 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 31,082 App Store ratings for Swimply.
Is Swimply Legit?
Swimply - Rent Private Pools appears to be a legitimate app. AppsHunter Legitimacy Score for Swimply is 93/100.
Based on 93 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
This pool is clean and spacious. The patio area is very accommodating with tables, comfortable chairs and recliners. The diving board and slide are great fun for the kids.
Great time great host and awesome pool
This pool was very nice, it looked a bit smaller than the pictures but it was very comfortable, the water was refreshing and deep. There was a lot of privacy in the pool which made us feel very comfortable overall adding to the experience. I’m very glad we came to this pool and the owner was very friendly.
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Love using Swimply. It makes renting a court so easy and we love our host !
This app feels rushed, bugs and rough edges all over, like it was never properly tested before launch. But the real issue is what happens when things go wrong: listings aren’t verified, hosts can post fake or misleading photos, and take your money for a property that doesn’t match. I showed up to a place in poor condition, documented everything with photos, and customer service still refused a refund because “the host didn’t approve it.” No investigation, no accountability, just a company that hides behind hosts while keeping your money. Would not recommend until they fix both the app and their support process.
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As physicians with busy schedule, my wife and I really need weekends recharge. This time we booked with Angela. Perfect choice; clean pool, peaceful, and well equipped. We cherished every minute. No need to search next time- this is our spot.
Funny how it shows one price but then it keeps increasing and all these added fees that they didn’t have before??
Do it! My son’s 30th b’day celebration could not have been better. I plan to use this App many more times.
Swimply sells Summer Passes and ONLY THEN shows on the app that one’s favorite pool listings have been removed. And no refund given for this shady practice.
Best spot to find hidden gems!
This app provides the best in pool rental spaces. We’ll definitely be booking again soon.
Swimply pool rentals are a life saver for birthday parties, gatherings or just swimming for meditation/exercise.
Customer support is non existent
Not too happy that swimply lets a person contact hosts telling them they have no parking, I have parking for 10 cars. Also Nudie is his Nickname, he wants to come and swim naked… seriously?!?!
Amazing concept, but worst app ever!
I am used to Airbnb, but had never heard of Swimply, as this week we had a cancellation on our Airbnb (which I loved because it had a pool for us), I was hunting for. Solution and this came about! So yea, Swimply saved my vacation since I was able to book last minute two different pools on the two different areas we were at! It was easy, incredibly fast and the places were amazing! I highly recommend and definitely will keep using it!
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Beautiful pool! Gracious hosts! Our 4th or 5th time visiting…?
This app sucks. Impossible to find what you’re looking for as a host. Reviews are buried. Calendar is not user friendly. Needs a full redesign. This company is trying to be Airbnb. It’s not, needs to develop an app that actual works for hosts.
Hosts are non-responsive. Swimply suggests you book to get a response because you can always cancel, but they keep the $60 service fee even if a host never replies.
Gil was very communicative throughout the whole booking process. The pool is lovely and super clean with tons of great spots to sit, both shady and sunny. He had towels ready for us and turned the hot tub on at our request too. It was an absolutely delightful afternoon. Highly recommend!
