Worst company ever
Worst drivers and worst customer service ever wouldn’t recommend any one to deal with them
Worst traveling experience ever
After using this app for more than two months, I can confidently say that this is the worst way to travel. I had a subscription plan that required me to use this app, and I paid in advance. There is literally a 50% chance that the driver doesn’t show up — and when they do, they’re rarely on time. However, if you are even one minute late, they’ll leave you behind and blame you for not being on time.
The customer support is absolutely terrible. They do nothing to help. I’ve called them dozens of times, and they’ve never solved my problems or compensated me for the time and money I’ve wasted. Once, when I complained that the driver didn’t show up, they literally told me to order an Uber instead.
This is a horrible app that doesn’t care about its customers at all. I strongly advise you to use Uber Shuttle any day — but never give your money to these scammers.
The customer support is absolutely terrible. They do nothing to help. I’ve called them dozens of times, and they’ve never solved my problems or compensated me for the time and money I’ve wasted. Once, when I complained that the driver didn’t show up, they literally told me to order an Uber instead.
This is a horrible app that doesn’t care about its customers at all. I strongly advise you to use Uber Shuttle any day — but never give your money to these scammers.
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تجربة سيئة للغاية
من اسوء الشركات التى تعاملت معها ، السيارات معظمها متهالك تماما و تتعطل على الطرق
و السائقين اغلبهم بلطجية و يستخدمون أسلوب الترهيب و الصوت المرتفع مع الراكبين و ادارة الشركة مغيبة ولا تتخذ اى مواقف إيجابية بل على العكس تقوم بالغاء الرحلات و لا تقوم برد مبالغ حجز الرحلات
One of the most worst experience I ever seen in my life
و السائقين اغلبهم بلطجية و يستخدمون أسلوب الترهيب و الصوت المرتفع مع الراكبين و ادارة الشركة مغيبة ولا تتخذ اى مواقف إيجابية بل على العكس تقوم بالغاء الرحلات و لا تقوم برد مبالغ حجز الرحلات
One of the most worst experience I ever seen in my life
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Cancelled ride 1 hour before takeoff!!!!
Swvl just cancelled my ride to Cairo from Dahab 1 hr via a phone call before scheduled time with no recourse or plan B of a reschedule time or options, leaving me stranded in Dahab to either go back to my hotel and stay additional night or look for another ride same day. Completely unreliable and even worse careless
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سىء جداً
اسوء شركة مواصلات على الاطلاق و اسوء خدمة عملاء و عدم مصداقية لا انصح احد باستخدام الابليكشن
