SYLVANIA Smart Home User Reviews

Customer Experience

Positive experience10.8% of reviews
Neutral4.1% of reviews
Negative experience85.1% of reviews

~ Based on 148 written reviews from the US App Store.

What users say

Is SYLVANIA Smart Home Safe?

SYLVANIA Smart Home does not appear safe based on available data. AppsHunter Safety Score for SYLVANIA Smart Home is 35/100.

This assessment is based on 231 user ratings, with an App Store average of 1.6/5.

Safety Analysis

13.0% of ratings point to a safe experience
5.6% of ratings suggest some concerns
81.4% of ratings point to a risky experience

~ Based on 231 App Store ratings for SYLVANIA Smart Home.

Is SYLVANIA Smart Home Legit?

SYLVANIA Smart Home appears to be a legitimate app. AppsHunter Legitimacy Score for SYLVANIA Smart Home is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great bulbs, problematic app

Every time I run the app there is an “app news”message box popping up which is annoying. Please make it go away and all will be great. Because the bluetooth bulbs are really good.

Garbage

It’s been a couple of years I’ve tried on and off every month or so to get these lights working with the app and always it fails somehow. The most I have managed to pair is 6/8 light and then as soon as something goes wrong you have to start from the first one again because no previous entry works. I guess you can’t expect much from dollar store lightbulbs but maybe just don’t claim they’re smart when you clearly have done zero testing on your app and how it works (or doesn’t) with the hardware. Don’t even waste your dollar on these folks.
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Doesn’t Work

Never purchasing their product again.

Garbage. Avoid.

Unplugged my lamp to move it and it seems to have lost connection. Tried to set it back up but was directed to a wifi version… which doesn’t work. After some searches it seems like there was some sort of update in the past that was missed and now my light only works like a really expensive regular bulb.
Why would I want a cloud account attached to my lightbulb. I just wanted a bluetooth bulb that I could control from time to time.

Super dumb.
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Never could pair. iPhone 16

Wasted a tremendous amount of time and only thing the I accomplished was getting a headache

Dude wtaf

Seriously SYLVANIA, a company that’s been around for a HUNDRED YEARS, can’t be bothered to hire a developer that can either fix/repair this app, which is a joke btw, or to program the bulbs so they are compatible with third party smart apps, like Wiz, Apple HomeKit, Google Home etc etc. WHY THE HECK ARE YOU GUYS JUST KNOWINGLY NEGLECTING YOUR CUSTOMER BASE HERE. Friggin Transylvania DUMB+ Bluetooth is what the app should be called, cause you vampires are sucking all the life outta me. Smdh.
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Anoying pop up

Please erase the "new update available (since 2023)" pop-up every time I go to the app. I just want to adjust the light as fast as possible. Or at least add a "not see this anymore" option! So nonsense.

Linking With Apps Not Working

I’m going by my Alexa and HomeKit, neither will connect, it doesn’t show in HomeKit app or when I try to use the app then takes me to the Home app, and it does nothing. I’m writing this as a review for the public because I’m probably gonna get the same copy and paste answer from the developers.😒 AND THE POP UP COME ON! I guess that what you get getting a bulb from the dollar-store 💀
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Annoying pop up

I’ve been getting the same annoying pop up for almost three years about the change. Please take that away. It’s very annoying. Otherwise the app is very useful and works as it should.

Lights are working ok

Like other reviewers said, always notification pops up which annoys me A LOT. We know your cloud service is not in service anymore. Stop the nonsense!!!

Development stagnant

It would be nice to have the option to “never see this again” when i open the app to tune my lights. The notification for the removal of cloud services was almost 3yrs ago. We get it. Otherwise the app and lights work ok. No bells and whistles, it gets the job done. Wish HomeKit was more seamless tho.
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Annoying message saying an update is coming

It’s one thing to walk away from the support of a product, which it looks like what has happened here, but it’s another to tease a new version for 2 years with a message that pops up every time you open the app. Of course you can’t move forward until you dismiss the message. What a dud.

Appli de connecte plus

Je ne conprend pas pk sa dit tjrs searching connection et pourtant tout es allumer mon wifi es tres bon mon bluetooth aussi et sa dit tjrs que je suis pas connecter a fonctionner 24heure vrmt plate

Blue Tooth

Works fine when using iPhone and Bluetooth.

Absolute Garbage

Disconnects pretty much every chance it gets - tried different devices to pair, changed bulbs etc - nope sometimes it’s just garbage that belongs in the trash

Barely Functional

The app works. The layout isn’t great and it doesn’t get updated. I frequently can’t connect to the lightbulb and there’s no troubleshooting options. My lamp is essentially useless when there’s no connection.

Peu être beaucoup mieux

SVP, supprimez la fenêtre « App News » qui pop à chaque fois qu’on ouvre l’app. C’est agaçant et une constante perte de temps.

What with the low rating

Works great thanks Sylvania affordable lights

It’s a nightmare to use.

The app is quite disappointing. It’s full of bugs, doesn’t connect properly via Bluetooth, and often fails to perform basic functions. The interface isn’t user-friendly, and overall, it feels unstable and unreliable. I hope the developers address these issues soon.

Firmware update doesn’t work

Homekit directed me to update my firmware in the app. It’s impossible. My accessory is not visible in this app and the instructions for updating when accessories are not present are incomplete/cut off.