Symphony.live User Reviews

Top reviews

Love The App Love the Audio and Video Quality. Suggestions …

Suggestions for Improvements
1. Add “Favorites” to Top Bar (right next to “Home”)
2. Move “Recently Added” ribbon menu to top of stack since that list is dynamic. Static ribbons like “Symphony Specials” should be towards the bottom of the stack.
3 clicking on the videos under “continue watching” should not play the video right away. Instead, should go to the video page to offer the option to play that video from where one left off or play from beginning.
4. On the video page, the bottom half has two tabs Recommended and About. The “About” button should be the first tab since that is logically the first place one would want to go and learn about the music.
5. “Our family” should offer the option to sort the list alphabetically OR sort the list based by newest additions to the family
6. The “Concert” tab should offer options to sort based on newest first or sort by conductor or sort by Symphony or sort by composer or sort by most favorited by other subscribers.
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Response from developer

Thank you for your detailed and thoughtful suggestions! ✨ We truly appreciate the time you took to share these specific UI/UX improvements. Your feedback regarding the menu structure, navigation logic, and sorting options is incredibly valuable to us. We have officially shared your points with our technical and development departments for a thorough review as we plan our future updates. We are committed to making symphony.live the best possible experience for music lovers like you. Thank you for helping us improve. Happy streaming! 🎻

Joseph

Very erratic

Response from developer

We are sorry for the erratic performance. Symphony.live has been under new management since late 2025, and we are currently investigating these stability issues. Could you please let us know your device model and OS version to help us identify the cause?

Teacher

Symphony.live APP=DOESN’T WORK APP

Response from developer

We apologize for the frustration. Since we took over in late 2025, we have been reviewing technical reports to fix app failures. Could you specify if the app crashes at launch or during playback? Your details will be very helpful.

BRAVO!

I love this app. The sound/picture quality is outstanding. Would love to see you add an app for Apple TV.

Great content, app lacking

Great recordings, and digital concert hall at a very reasonable price, but the app is very bare bones and somewhat difficult to navigate because of it. No back button, navigating between sections of the app requires you to start from the “top” every time. Missing functionality that makes YouTube a better option at the moment, like downloading recordings, orchestra pages aren’t working. So much potential here to be THE classical music streaming platform with features relevant to classical performances like movement timestamps, etc. Sadly it’s just not quite there yet
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Unable to use this as no signup

The first and only thing you see when opening this app are fields to enter your email and password. There is not a signup form and this gives an error "incorrect password" as it expects you to already have signed up, but there is no way to do so.

Response from developer

We apologize for the registration issue. Symphony.live is under new management since late 2025. We are looking into the sign-up process to fix this. Could you tell us which device you are using and where exactly the "Sign Up" option is missing?

Love It!

So far so good. No issues with the app. You have to have an existing Symphony Live account to login. They currently have a $20 a year for life subscription available. Well worth it.

Response from developer

Thank you for the support! Symphony.live is now under new management since late 2025. We’re glad you’re enjoying the service and we’ll keep maintaining the platform for our community.

Not Good At All

I like to watch Symphony.live on my computer. The music and visuals are highly enjoyable. But, this app for my iPhone is not worthy of Symphony.live. There are so many things wrong about this app, it is hard to summarize. I will use an example to explain one issue: I will be listening/watching a concert and the screen will go black. I can tap the screen all over the place and no controls appear to get me out of the problem. Rebooting my iPhone will not help. Black screen. The only fix that I have found is to delete the app and start again. That will work for a bit…as in a few minutes. Then the screen is black again. While I am on a roll, let’s address the issue of the password. One would think that if a password works for Symphony.live on the computer that it would work on the app. Nope. I had to change the password on my computer, wait for a bit, and then log in with the new password on the app. (And, yes, I unhid my password to make sure they were both the same.). Symphony.live is a great service. They need an app that is worthy of that service. (In case there is anyone who thinks that I don’t know technology and that is why I am having difficulties, I spent 25 years as a senior-level computer systems engineer. I know garbage, when I see it, and this app is garbage. This app will not reside on my iPhone for a year. I will return to it after a year. If it remains garbage, I will cancel my subscription altogether. Let’s have a little respect for music, Symphony.live!!! You should know better.)
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Response from developer

Thank you for your professional feedback. Symphony.live is under new management since late 2025, and we are taking these technical issues seriously. Regarding the "black screen," does it happen during a specific concert? We would appreciate any technical details.

Sign up???

So the app opens to a sign in screen, which would be fine and dandy if I had sign in credentials. Unfortunately there doesn’t seem to be an option to create said credentials.

Response from developer

We apologize for the past trouble. Since our new team took over in late 2025, we have been working on resolving these access issues. Please try the latest version as many of these technical errors have been addressed.

Excellent content for the money

It’s not a scam. Free for a year on current offer and then £10 a year. Plenty of content though not huge amount. If they keep adding content I’ll keep subscribing at that price. Also has Apple TV app and fire sticks etc

Response from developer

Thank you for confirming our reliability! Symphony.live has been under new management since late 2025. While that specific offer was from the previous team, we are committed to providing great value and quality content under our new leadership.

Not true it’s not a scam

Alright at least I managed to successfully to cancel my subscription. Now I have to see whether it’s any go

PS yes if is

Scam

This app seems a scam since you can’t cancel your subscription. If you try they tell you to go in the app, click on the human icon, go to subscription and cancel. If you do that and you click manage subscription it says you need to go to the website to cancel. If you go to the web site, they say you need to go to the app to cancel. If you go to your Apple ID it doesn’t come up!
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Does nothing

Dumb app immediately demands login with email & password. No way to sign up if you don’t have one. There’s nothing else there.

Downloaded app and can’t get in

I downloaded the app from the Apple store and it asks me to sign in with email and password. I may have registered and had a trial period some time ago, memory fail me, but if so, I don’t have the info to sign in. The sign-in page has no “forgot password?” nor “forgot username?”option, and no Register option, so at the moment there is absolutely nothing one can do about accessing the app. I’m on and iPad Pro 9.7, OS 16.
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Great video & audio experience

Saw this app advertised in BBC Music magazine and happy I gave it a try. The video quality is better than being in the audience and the audio quality is superb - from my media room system or with headphones and an iPad. Quality has exceeded my expectations consistently - especially for content that is available. Way better than Medici using Airplay.
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