Many concerts fail to play on Apple TV… favorites not working right… concert icons have the “jitters
Response from developer
Dear STAGE+ User, We’re very sorry to hear about these issues and that your experience with the STAGE+ app has not been flawless. This is certainly not the experience we want you to have. Please contact our support team at support@stage-plus.com so we can look into these issues in detail. When contacting us, please also include your Apple TV model and the tvOS version you are currently using. This information will help our team investigate the problems more effectively. Thank you for taking the time to share your feedback, and we hope we can get these issues resolved for you. Best regards, The STAGE+ Team
Great catalog, infuriating experience
I’m not sure if this is only a problem on the iOS version of the app, but it is incredibly annoying. Please fix this!
Response from developer
Dear User, Thank you very much for your thoughtful review and for your kind words regarding our catalogue and streaming quality. We are truly pleased to hear that these aspects of STAGE+ meet your expectations. We sincerely regret the inconvenience you have experienced with the app behavior. This is certainly not the experience we aim to provide. To assist you more effectively and conduct a thorough analysis of the issue, we kindly ask you to contact our support team directly at support@stage-plus.com. If possible, please include details such as your device model, iOS version, and app version, as this will help us investigate the matter more precisely. We greatly appreciate your feedback, as it helps us improve the STAGE+ experience for all users. Sincerely, The STAGE+ Team
Excellent content, annoying experience
Response from developer
Dear Sir or Madam, Thank you for your honest feedback, and we’re really sorry for the frustration this caused. We understand how annoying it must have been to be signed out, lose downloads, and have your video progress reset — especially during a long opera. The good news is that this issue has been resolved in our latest app update. Please update to the newest version when you can, and everything should work as expected again. We’re so glad to hear you’re enjoying the content itself. If the update solves the issue for you, we’d be very grateful if you would consider updating your rating. Thank you again for helping us improve the app. Best regards, The STAGE+ Team
Perfekt
Response from developer
Vielen Dank für diese wundervolle Bewertung! Es freut uns sehr zu hören, dass Ihnen die Qualität so gut gefällt und Sie unsere App weiterempfehlen. Genau dafür machen wir das – um Menschen ein besonderes Hörerlebnis zu bieten. Wir wünschen Ihnen weiterhin viel Freude mit der App und bedanken uns herzlich für Ihre Unterstützung! Das STAGE+ Team
playing stops suddenly
Response from developer
Dear STAGE+ user, Thanks for your feedback—we’re sorry to hear about the playback issue, that’s definitely not the experience we want for you. Please reach out to us at support@stage-plus.com with a few details about your device and when this happens. Our team would be happy to take a closer look and help get things running smoothly again. Best regards, The STAGE+ Team
