Symptom Tracker | OpenCare User Reviews

Customer Experience

Positive experience71.1% of reviews
Neutral10.8% of reviews
Negative experience18.1% of reviews

~ Based on 83 written reviews from the US App Store.

What users say

Is Symptom Tracker | OpenCare Safe?

Symptom Tracker | OpenCare appears safe based on user ratings. AppsHunter Safety Score for Symptom Tracker | OpenCare is 85/100.

This assessment is based on 211 user ratings, with an App Store average of 4.3/5.

Safety Analysis

83.9% of ratings point to a safe experience
7.6% of ratings suggest some concerns
8.5% of ratings point to a risky experience

~ Based on 211 App Store ratings for Symptom Tracker | OpenCare.

Is Symptom Tracker | OpenCare Legit?

Symptom Tracker | OpenCare appears to be a legitimate app. AppsHunter Legitimacy Score for Symptom Tracker | OpenCare is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Track my Symptoms - Help!

How can I flip the body part diagram around so it is the back? Im using this for back issues but the diagram will only register the front side of the body for me? Helppp!

Misleading - Subscription required

No mention that this requires a subscription to use until you have downloaded the app. 7 day free trial but that isn’t long enough to decide if I want to pay for it.

Fixed: Missing Privacy Policy

UPDATE: One of the developers stated there was a technical issue with the website and the privacy policy is now available. Thank you!

DO NOT USE THIS APP UNTIL THERE IS A PRIVACY POLICY. This link to the Privacy Policy for this app is broken and no privacy policy seems to exist. Completely unacceptable for a company offering an app that stores private medical information.
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Closes and won’t open

I was excited for this app to track my unique symptoms I’m experiencing for my upcoming neurology appointment but once I added my symptoms to track, the app shut off while I was using, and now it will not open. I’ve shut my phone off several times and it still will not work.

Good app, but cant change time

When i go to log a note, it sets it as the time i compose it, however when i try to change the time, i set the time to when i want the note to have been composed at, it stays as the time that it is currently. Other than that it is a good app. still haven't explored all the features yet, but i am glad that it has Cystic Fibrosis as a condition. It is hard to find it on apps like this. Please fix the time changing issue.
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Hard to use

App seems delayed, very difficult to use.

Useful

I find the app very useful except for the fact that you can not track when your symptoms ended so you only have a starting time and there is not notes section to add it on either but other than that this app is great.

Driving me crazy!

Delayed response when I tap any option. Not easy to compare symptoms as can only see separate graphs. Timeline option - what does it even tell you? Needs to be a visual timeline.

Not user friendly at the moment but the creators do seem like they might be prepared to take on user feedback 🤞

Great App

I love this app for tracking my symptoms. The only issue i have with it is not being able to click on/edit/delete the entries in the timeline. If that bug could get fixed the app would be great.

Brand new user:LOVE IT!

Simple Clear Manageable MINE!
Tracking my new awful, complicated diagnosis has been a nightmare! Frightening and jumbled. This app helped me to organize MY THOUGHTS as well as my meds. It was easy to enter my info and hit track to follow my progress and add notes and photos. As I enter this nee trial I am so grateful for this powerful yet easy to use little app.
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Wanted to Like

I wanted to like this app, but when setting it up, it tells me to “pick all that apply” in answer to a question - yet I’m only allowed to select one option, ever. That’s got to be a simple bug to fix, so why is it happening? Makes me wary of how well they’ll be able to maintain symptom records since this simple issue exists as it is.
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Bug

I think there might be a bug, I can’t get past the opening screen before it crashes, but I was able to get into the app when I first got it a day or two ago, and actually it’s set up very nicely and I would like to get to explore the app a bit more

Great idea, poor functionality

Revised review: Kyle contacted me and told me they were working through a bug that is causing this problem. I do hope they can fix it because if this app is up and running and doing what it says it can do, it will be amazing. But for now BACK UP YOUR DATA if you are using it (though I haven’t seen a way to import it back in...
Changing my review from 1 star to 3.
If it gets fixed, it will be a solid 5!

From 5/3/21 (I think): I spent over an hour getting everything set up, subscribing, adding in all the symptoms for myself and my daughter, only to wake up this morning and have everything gone. If I have to enter everything from scratch every day, I’d rather just track it on paper. That would be easier. Why should I pay $6 a month to have to work so hard to track - and have no record of what you entered?
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Nothing free here

Cost is 5.99 a month. So many apps can be used without a fee. This only has a 7 day free trial. That’s not what I consider “in app purchases “. I consider that a fee for using it. Might be a good app but I can’t do the monthly fee.

I want to like this app

This app has many thing to recommend it. I particularly like that it allows customization. That said, it uses a pain scale of 1-5, rather than 1-10. I am completely flummoxed by this as every doc I’ve ever gone to uses 1-10. Why mess with what works? Please change it to 1-10 so it will coordinate with what actual medical professionals want to know. Otherwise this feels arbitrary and useless. Sigh.
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All-in-one stop for managing your health

First of all, I want to say that this sort of app is what I’ve been looking for for a very long time. It is highly personalized to my specific conditions and symptoms and it is easy to navigate. Better yet, the developer is highly receptive to suggestions and personable with what seems a genuine interest in making this app the optimal tool for people with chronic conditions to manage their health. I would recommend this app to anyone with a chronic illness or anyone simply interested in more proactively managing their health.
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Reviews misleading, very disappointing, frustrating to use

I thought this would be everything a symptom tracker for a chronic, systemic, complex group of disorders given the reviews but in practice it’s clunky, difficult to use, and completely unreliable.

I keep experiencing issues such as typing out detailed notes, symptom descriptions, or things that help etc and then for no reason I can figure out the text disappears. Obviously terrible id you’re trying to log during a flare.

While there’s a lot of customizability in the details and being able to map body locations the UI is really difficult and fiddly to use - it takes far too much effort/time and needs to be corrected a lot to be accurate. There’s also no ability to specify front/back of the body map or add notes for particular areas - the spots can cover too wide area an area.
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Clear info in App Store privacy labels

I literally picked this app as seemingly all competing apps are not disclosing privacy label in app store yet. Good job on your team for being transparent and prompt about update.

I want to like this app but it’s too buggy

Maybe a problem with a recent update, I have an iPhone 12, latest software. I tried uploading photos, sometimes it works, sometimes not. Viewing photos always displays a message: “Failed to purchase load some photos.”

Broken Apple Watch app, and broken normal app

It wouldn’t take hardly any of the symptoms I added to the record section to the watch app, and of the three it did, when I actually needed to track one, it never actually added it to the records. Additionally, after attempting to set up the app the previous day, it.. never changed the day. The week calendar up top changed the date listed to the 29th, but listed it as Tuesday still, and wouldn’t let me scroll to any different days. I had high hopes but if your app can’t talk to itself, there’s no point.
And yes, I tried to find the app support, which led to a broken 404 link, so no, there’s no help there.
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