Can’t sign up
I had an account and then one day all my info was gone and I had someone else’s info. Different age, symptoms, all info was different. So I deleted my account and now it won’t let me make a new one. I already paid for a year and now can’t use it. Sent an email and waiting to here back.
Not for me
Free trial didn’t let me add more than 4 symptoms. Constantly tried to make me sign up even though I already had. Kept badgering me about allowing notifications. Hated the stupid emojis.
Impossible to try without signing up for trial
The app simply will NOT let you try it for free without signing up for its trial. It pops up the suggestion you sign up for the trial at least once during onboarding (which can be canceled using the “X” in the upper right of the screen), but once onboarding is completed, it displays the Home Screen for only about a second before sliding in the “Sign Up for Trial” screen again but this time withOUT the possibility of tapping “X” to clear it out of the way in order to actually try out using the app. And, yes, you can likely cancel the trial (even immediately) but this shouldn’t be REQUIRED.
This and the repeated UI/UX Design elements that urge you to sign up combined with their “support” webpage being ad-supported just screams “we’re going to take your money from you whether you like it or not”!
This erodes my trust in this app and this developer before I even get a chance to try the app! And, that’s the last thing you want to do with an app that is involved with my Personal Health Information! No, thank you!
This and the repeated UI/UX Design elements that urge you to sign up combined with their “support” webpage being ad-supported just screams “we’re going to take your money from you whether you like it or not”!
This erodes my trust in this app and this developer before I even get a chance to try the app! And, that’s the last thing you want to do with an app that is involved with my Personal Health Information! No, thank you!
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Don’t trust this app! Dark Patterns & Hostile to Users
They allow you to “skip” the free trial, take all of your personal information, and then make it impossible to delete your account without first agreeing to the auto-renewal free trial. Yuck. This app and these developers should not be trusted with your personal information.
Impossible to set up
Impossible to set up, and impossible to edit. Worst UI ever, totally unintuitive. I’ve been struggling with this for days, especially with my meds. I thought I had finally gotten them all in yesterday, and assigned to groups so I would only get one reminder, not one for each - but today I found that only a few were showing up, and *every single one* was turned off, coded as ended.
On the bright side, it does sync some things *somehow* with Apple Health. It has 90 gazillion things it will track, including all kinds of esoteric medications supplements, and activities. It automatically tracks things like weatherly and promises the ability to integrate every bit of the data to find any possible influences on your symptoms.
There isn’t even a help section or manual to help you know where to start and figure it all out.
The app has so much potential, but it’s just too complicated to set up and use, so I’m afraid I have to delete it.
They also tried to charge my card for it even though I thought I canceled the trial in time. Fortunately, my bank flagged the charge as fraudulent, but then they paid it when they sent the charge through again, so now I’m entangled in a dispute.
On the bright side, it does sync some things *somehow* with Apple Health. It has 90 gazillion things it will track, including all kinds of esoteric medications supplements, and activities. It automatically tracks things like weatherly and promises the ability to integrate every bit of the data to find any possible influences on your symptoms.
There isn’t even a help section or manual to help you know where to start and figure it all out.
The app has so much potential, but it’s just too complicated to set up and use, so I’m afraid I have to delete it.
They also tried to charge my card for it even though I thought I canceled the trial in time. Fortunately, my bank flagged the charge as fraudulent, but then they paid it when they sent the charge through again, so now I’m entangled in a dispute.
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