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Sync EV

Sync EV

Home and workspace EV charging

0 ratings
51 reviews
🔧 Utilities
✈️ Travel
Free

Details

  • Released
  • Updated
  • October 2, 2020
  • September 23, 2026

Features

Developer

Luceco plc
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Reviews summary↘︎
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❓5 answered
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About

Manage your electric vehicle charging experience at home and in public. Monitor energy consumption, find public charging stations, and initiate charges directly from your device. Track your usage history and save favorite charging locations.

✓Find and navigate public charge points
✓Monitor home and public charge data
✓Initiate charging directly from the app
✓View charge point availability and tariffs
✓Save favorite charging locations
✓Manage account settings
Show original description

What users say

Summarized from real user reviews of Sync EV. It highlights the 3 positives and 17 negatives reviewers mention most about this Travel app.

Positive things

  • 👍Hardware works ok
  • 👍App works after updates
  • 👍Discreet and well-featured charger

Negative things

  • 🐛App is buggy and unreliable
  • 🐛Frequent updates make it worse
  • 🐛UX is poor and confusing
  • 🐛Charging data is incorrect or missing
  • 🐛App prompts for payment every time
  • 🐛Home charger prompts for payment setup
  • 🐛Navigation is difficult
  • 🐛Scheduled charging doesn't work reliably
  • 🐛App disconnects from WiFi
  • 🐛Poor customer support
  • 🐛No invoice function
  • 🐛Security flaw in WiFi settings
  • 🐛App is clunky and basic
  • 🐛Charger unit needs frequent reboots
  • 🐛Smart charging function doesn't work
  • 🐛Limited functionality
  • 🐛Slow and unresponsive hardware
+1

What's New in Sync EV

3.249.0

September 23, 2026

* Minor bug fixes * Various UX and performance improvements

User reviews

Most RecentHighest RatedLowest Rated

Stop the bad updates

Why do you keep messing about with the UX? This was at one point a useful app, but you keep making changes that make it worse.

Examples are a few versions ago where the peak and off peak rates were switched around so the data was incorrect. The latest update no longer show the charge cost.
Navigation is worse that previously and general usability is also worse.

Please fully test updates before releasing them as it’s annoying and makes people seriously consider dumping the charger to get something with a better user experience.

There’s no excuse for sloppy coding.
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Gertram GraggernGertram Graggern

Stop making bad updates!!

Why do you keep updating the app and making it worse? Latest version doesn’t show the active charge session it’s absolutely appalling.

Seriously considering changing the charger as fed up of the terrible updates.
Gertram GraggernGertram Graggern

Poor

Still buggy 4yrs on and latest update still prompts for payment EVERYTIME you open app. Seriously? Does anyone test it before realise? Submitted support email telling this weeks ago and another update sent out and still the same bug.
JT428JT428

Terrible update

The latest update installed 1 day ago has created a complete mess. The home page is now all small and you cannot see all the text and functions - eg Boost button is missing. Also need to deactivate the request to add payment information to account every time we log in. I use the charger at home and do not use this function.
Please fix your awful update.
Show more
Sooz_1Sooz_1

Payment Information

Works fine but who on earth made the decision to allow it to ask for payment information every time you open the app?
WARRIOR CAT #1 FANWARRIOR CAT #1 FAN
See 46 more reviews

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BG Smart

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User experience

🐞

Reported Bugs

47 issues

Peak and off-peak rates switched

Bug

Latest update no longer shows charge cost

Bug

Latest version doesn’t show active charge session

Bug

Latest update still prompts for payment EVERYTIME you open app

Bug

Home page is small, text and functions not visible, Boost button missing

Bug

Need to deactivate request to add payment information every time

Bug

App will only start on payment page demanding card setup

Bug

Charge data now incomplete and difficult to find

Bug

Charging history view crippled, only uses bottom third of screen

Bug

Changing history period to all time still only shows 30 days

Bug

Scheduled time and Dynamic Charging function is useless

Bug

Charging stats are missing or logged with wrong date

Bug

App is stuck on preparing and cannot charge vehicle

Bug

Octopus Go info is incorrect

Bug

App reported data has always been nonsense

Bug

System constantly disconnects from car

Bug

Does not handle fluctuations in power

Bug

Not easy to change WiFi setup

Bug

App asks for payment every time

Bug

App doesn't work about a quarter of the time

Bug

Device sometimes drops off 4G network

Bug

Smart charging option has disappeared

Bug

App fails to confirm charging

Bug

Have to remove and reinstall app frequently

Bug

Have to power recycle charge point daily

Bug

Charger creeps going yellow so can’t connect via the app

Bug

Graph showing usage is hit and miss, slow, sometimes doesn't display

Bug

Charging history is a joke, incorrect kWh and time

Bug

Onboard web server is slow and unresponsive

Bug

Onboard WiFi doesn't allow SSID/password change

Bug

Charger often doesn't work and needs to reboot

Bug

Charger has completely turned off

Bug

Impossible to set the timer to charge

Bug

Changing settings takes an eternity and often doesn't take effect

Bug

Smart charge function doesn't work

Bug

App is clunky, often forces reboots and not responding

Bug

Reboots fail, LED ring flashes but nothing happens

Bug

Charger loses contact with charger if not used regularly

Bug

Doesn't reliably charge the car

Bug

Can't get to work

Bug

App is poor with limited functionality

Bug

Support is atrocious, no reply to emails

Bug

Updates cause problems, not connecting to internet or rebooting

Bug

App messages for confirmation, but left with spinning icon or goes back to ask again

Bug

Unable to change schedule time

Bug

Get spinner at confirmation or instantly get 'Charging Complete' message

Bug

New update and charger can’t schedule charges, can’t access settings

Bug
✨

Requested Features

16 requests

Fully test updates before releasing

Feature

Show charge cost

Feature

Show active charge session

Feature

Option to deactivate payment information request

Feature

Improve charging history view

Feature

Fix scheduled time and dynamic charging function

Feature

Get rid of opening payment method nag

Feature

Make it easy to change WiFi setup from app

Feature

Add invoice function for monthly usage

Feature

Add help text for features

Feature

Add notification for authentication required

Feature

Add 'off' setting for LED brightness

Feature

Add ability to track costs

Feature

Add ability to schedule charges based on tariffs

Feature

Add stay awake option for cars

Feature

Add excess solar diversion functionality

Feature

FAQ

What does the Sync EV app do?

The Sync EV app allows you to manage your electric vehicle charging experience. You can search for and navigate to public charging stations, monitor your energy consumption from both home and public chargers, and initiate charging sessions directly through the app.

What are the key features of the Sync EV app?

Key features include the ability to search for and find public charge points, monitor your charge activity history for both home and public charging, start charging sessions, view up-to-date information on charge point availability and tariffs, and save your favorite charging locations for quick access.

Is the Sync EV app free to use?

The app is free to download and use. However, it does display advertisements. There are no in-app purchases mentioned, and the monetization model is ad-supported.

Who is the Sync EV app designed for?

This app is designed for electric vehicle owners who want a convenient way to manage their charging. It's useful for those who charge at home and also need to find and use public charging infrastructure.

How can I track my energy usage with Sync EV?

The app provides access to all your daily, weekly, and monthly energy usage data across both public and home charging. You can view this information in the 'History' section to monitor your consumption patterns.