Sync User Reviews

Customer Experience

Positive experience51.0% of reviews
Neutral9.4% of reviews
Negative experience39.6% of reviews

~ Based on 520 written reviews from the US App Store.

What users say

Is Sync Safe?

Sync - Secure cloud storage appears mostly safe based on user ratings. AppsHunter Safety Score for Sync is 82/100.

This assessment is based on 805 user ratings, with an App Store average of 4.1/5.

Safety Analysis

77.3% of ratings point to a safe experience
4.5% of ratings suggest some concerns
18.3% of ratings point to a risky experience

~ Based on 805 App Store ratings for Sync.

Is Sync Legit?

Sync - Secure cloud storage appears to be a legitimate app. AppsHunter Legitimacy Score for Sync is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

A Canadian Alternative

This is a great product. While the specific interface takes a hot second to get used to (as is the case with all new software), it is secure, reliable, works with all my devices, and (key) for a Canadian scholar, keeps all my files in Canada.

Great and Canadian

Great product and reasonable pricing. Plus it’s Canadian, and has much better privacy protections than the big American services.

My pictures

I love being able to see all the pictures. I have here soon more will be coming
Thank you for the storage

Superb

Top

Seems bulletproof A+

I’m a long time user of this app, and service. It just gets smoother and smoother.

Great service

Been using it for a while and have had no issues. Great service, program synchronization.

This privacy advocate is happy!

I have been using sync since it came out, lured by the fact that there is one place on the internet that wants to help you store and easily access your files across devices without also stealing your data! It’s got one job to do and does it well. My external hard drive crapped out on me after it fell to the floor recently and I take heart that I was smart enough to finally trust a business enough to move some things to the cloud.
Thank you, Northern Neighbors, for making this fantastic product!
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50% off for UNLIMITED per month couldn’t pass up!

Too bad I can’t replace ICloud!!!!!

Does not work

Cannot even sign in. Eventually when I get signed in, it is near impossible to download files

Broken, glitchy app !

Nothing works right !

Great Canadian storage!

I’m truly grateful to have found Sync.com. Anyway needing to keep their key files and folders stored in Canada should consider Sync.com.

Sync

Only problem I have with sync is that I can’t have outlook installed on the drive because sync tries to backup open data files

Great Canadian secure data solution

Love it. Does everything I need it to do and more. Secure and data stored in Canada. Zero knowledge encryption.

Great secure cloud storage

Easy to use and secure

Great

High value

Glad to have this app

I appreciate being able to transfer files directly from my phone. I’m Canadian and would rather pay a Canadian company to keep my data safe. The only thing I’ve noticed is that if I choose a large number of pictures to upload at once (20 or more), that not all the pictures upload, sometimes one doesn’t make it through for whatever reason. So I just make sure that I keep it to less than 10, then I find I don’t have those issues.
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Great app! love the security

It integrates easily across all our devices and I love the encryption that allows us total privacy for our documents and photos

Best Secure Cloud Storage Going

I have been using Sync since it came out over a decade ago. It has grown to become the best secure Cloud storage solution. Works across all devices seamlessly. On line help very responsive. A quality product. Highly recommend Sync!

Never fully works…

Sync has a great mission statement. And the idea that all data is handled securely plus the share features are all very cool. However, the platform continues to be glitchy at times. And somehow always in critical moments when I need to look at a file on my cellphone and it won’t “sync”. Or when I want to upload a file from my cellphone and it also won’t sync.
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Seamless photo sync

Easily connect to my phone’s photo app and upload images. The web app’s uploading experience is a lot more painful. I’m migrating from google drive and uploading large number of files has been a pain. The error message was confusing. The number of files to include each upload (so that it doesn’t error out) seems arbitrary and a lot lower than the FAQ said the web app could handle.
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