Synology Moments User Reviews

Customer Experience

Positive experience24.8% of reviews
Neutral22.1% of reviews
Negative experience53.1% of reviews

~ Based on 529 written reviews from the US App Store.

What users say

Is Synology Moments Safe?

Synology Moments has mixed safety signals based on user ratings. AppsHunter Safety Score for Synology Moments is 59/100.

This assessment is based on 180 user ratings, with an App Store average of 2.9/5.

Safety Analysis

39.4% of ratings point to a safe experience
14.4% of ratings suggest some concerns
46.1% of ratings point to a risky experience

~ Based on 180 App Store ratings for Synology Moments.

Is Synology Moments Legit?

Synology Moments appears to be a legitimate app. AppsHunter Legitimacy Score for Synology Moments is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

0 stars

Horrible app. Barely works when it does. Spent so much $$ with synology and they always disappoint. Make your customers happy not your pockets.

離開畫面之後就不會自動備份了

手機本身設定權限都有開,但還是無法自動備份

Zéro ne fonctionne plus

Cette application ne fonctionne plus sous DSM. 7

Great app

Synology is a great company that puts consumer privacy and security first in our own hands by using a Linux distribution to give us full server and it controls like this app

Deprecated

Why is this still here?

Doesn’t work anymore

This app is obsolete and replaced by photos. Not sure why still in the App Store

No funciona

Siempre ha dado errores y ahora no funciona

Background task required

Also it needs to skip files it cannot backup. When is this gonna be fixed!!!!!?????

Cải thiện định dạng ảnh HEIC trên iPhone

Định dạng ảnh HEIC trên app lỗi không hiển thị ảnh Preview lên một số ảnh HEIC vẫn hiển thị được nhưng hầu như là không hiển thị cần nhà phát triển xử lý lỗi trên

Sad excuse for an app

This app cannot even perform the basic functions of uploading my images. If you leave the oboe to do its thing, it will pause the uploads and likely have a connection error when you return to check its progress. The interface is also seriously lacking…of you have a batch batch of photos to upload, you can’t “select all” and skip what’s already there. Auto uploads seems to not work, etc. Mobile connectivity is a major selling point for your NAS, and it fails. Let alone the fact that you have multiple apps and it should all be included into one.
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備份功能越改越爛

工程師到底在幹嘛?
備份功能越改越爛
原先好好的,更新之後反而一直出現備份狀況
照片影片都無法正常上傳

基本的功能都做不好

Add option to skip photos that failed to backup

Just as duplicates can be set to automatically skip, there needs to be a toggle (probably on by default) to skip items that cannot be backed up due to the file format.

You should not stop backing up files just because you run into one file you don't understand; skip it and move on.

By the way this still feels like a bad way to handle it, and you should just backup the file even if it isn't in a format that you can understand. What's the point of a photo app that A) doesn't understand all of the photo formats and B) refuses to back anything up that it doesn't natively handle? It's a file, copy it over and just leave a blank thumbnail because it doesn't understand the file. That's what it does inside the gallery when it doesn't understand the new RAW formats that the latest iPhones take.
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一天到晚連線有問題

時不時就莫名其妙連不進去,而且速度很慢,爛爆了!超級爛的產品!爛死!爛!

Need improvement

This app is a must for photo back up and organization. The back up function is easy to use. However, the organization function is bad. Also, the app keep frozen on iPad every several months. I have to unload it and reset the app. Really annoying.

Suggestion:
- Improve the photo search ability.
- keep the original album created from the device when backing up.
- add the function to delete unwanted faces in face recognition page.
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hay que dejar la app Moments abierta

lo dicho, hay quedar la app abuerta y con la pantalla encendida para que se suban las fotos y videos del iphone al synology.

En el momento que se apaga la pantalla se para la transferencia de fotos. Penoso.

Actualizado iphone 11 a última versión de iOS y sigue igual.
Tampoco funciona ir y marcar en la app de Moments en el iphone actualizar en segundo plano.

no creo que repita marca en la compra de mi siguiente Nas solo por este fallo.
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Update app

Đã rất lâu rồi Dev không update. Thêm các tính năng như google phổi đi Dev ơi

Slow and iOS app needs to be open to backup

As soon as the moments app is in background or screen is locked on iOS it stops backing up!!! I guess at least the photos are backed up but combine that with horrendous backup speeds and it’s a big chore. I have to turn off auto locking and leave the app in the foreground

手機上傳只能單張點選無法一次選取全部,一萬多張照片不知該如何處理

點到手斷掉

Could be great

Very similar to the iCloud experience but the backup takes forever and often fails. I leave my phone on at night to do the backup and rarely it completes. Have to restart it. Photos do take a while to buffer even when on wifi and videos sometime time out trying to load. Browser seems to work better for loading videos but I would expect it to work better on wifi at least.

No updates in over a year kind of sucks. Please keep updating this.

Thanks!
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Когда-нибудь наверное

…. Приложение станет лучше.
Научится синхронизации в фоне, работать побыстрее.
А пока что есть