Face ID Stops working
The Face ID stopped working so I have deleted and reinstalled the app as instructed multiple times but it only works on the next log in and stops again.
Archived App (Last seen on 1 Dec 2025)
This is an archived listing of the app previously available on the App Store.Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.
About
Manage your reloadable prepaid card conveniently and securely with 24/7 access to your account information. Check balances, view transactions, and control alerts on the go.
✓Access balance information
✓View transaction history
✓Suspend and reactivate card
✓Manage alerts
✓Transfer funds
✓Customer Service contact
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What's New in Synovus Connections
3.0.4
November 19, 2024
We are always making changes and improvements to this app. Make sure to update to the latest version. Here are our latest changes: • User experience updates, compliance enhancements and defect fixes
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FAQ
What does the Synovus Connections app do?
The Synovus Connections app provides 24/7 access to information about your Synovus Visa Prepaid Card. You can manage your card, check balances, view transaction history, and control alerts directly from your mobile device.
How do I sign in to the Synovus Connections app?
You can sign in to the Synovus Connections app using your Prepaid Consumer Website credentials. If you do not have these credentials, you can use the 'register' option within the app to create them.
Is the Synovus Connections app free to use?
Yes, the Synovus Connections app is free to download and use. Message and data rates may apply depending on your mobile carrier.
What features are available on the Synovus Connections app?
Key features include accessing your balance, viewing transaction history, suspending and reactivating your card, managing alerts, and transferring funds using your Synovus check card (for account owners). You can also get customer service contact information.
Who is the Synovus Connections app for?
This app is designed for users of the Synovus Connections Visa Prepaid Card, allowing them to conveniently manage their reloadable card on the go.
