Depositing checks
It will not focus. Some times it works fine, other times it’s awful, regular camera picks up the check fine while Synovus camera will not capture check. Bothers me because I don’t have availability to go deposit a check during the week because of work.
Needs updating
Last update was awful. Not sure why they have to list a category instead of the place I actually spent the money. I keep changing it but it goes right back to a category. Please change it.
Horrible deposit functionality
This app is awful. Depositing a check is nearly impossible. In some cases I could drive to the bank faster than the 6 attempts it takes to successfully capture the check image. I’ve used other bank apps over 10 years ago that worked better. Do better! It’s 2026.
No longer able to make mobile deposits?
Since the latest update there is no longer a mobile deposits option? My deposit button has been replaced with an insights button— please bring back to deposits option to make the app more accessible.
App No Longer Works
Here I am in Jan 2026 with no way to access my accounts. Since the update, it keeps saying there is a network error yet all my other apps work. Just a sign of bad things to come by merging with awful Pinnacle Bank.
