This is crazy
I can’t see any of the reports, keeps telling me it’s for subscribers only. I AM a subscriber!
Every Article Paywalled
With the latest update, every article has been paywalled rendering the app completely useable and leaving no choice but to delete
Paper sucks - too left leaning.
Terrible terrible terrible
Love Syracuse.com
Keep coming with new updates.
Confusing
New website is visually confusing to me!
Terrible upgrade on July 23
8:30 pm on 7/23 - clicked on app and new upgrade came on screen; do not like it. Difficult to navigate around and news did not seem that current. Prior app edition was very easy to find latest news.
Why does it load so slow?
When it finally loads, it is a descent app. But the slow loading is eternally frustrating. You all need to do better.
Terrible App
This is easily the worst app on my phone. It takes forever to load and crashes at least half of the time I try to open it. It constantly signs me out of my account. Photo slide shows are basically unusable. I want to keep up on local news and I pay for a subscription, but this app makes it extremely difficult to actually read the journalism I’m paying to support.
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What am I getting?
Stinks! It won’t open at all.
What am I getting?
Stinks! It won’t open at all.
Horrible execution
I have to delete the app and reload daily because I get notices that I can’t read articles that are subscriber only. I am a subscriber. Customer service has no suggestion to date beyond deleting the app and reloading. 😒
Wants Me to Resubscribe
I can’t access many news articles, I am asked to subscribe for access, even though I am subscribed and signed into my account. I have signed out, deleted and reloaded app, then signed back in several times to no avail. I have complained to Syracuse.com with no response or resolution. I am beginning to question the value of my subscription if I frequently can’t access new content.
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UGH!
I am not certain why I am paying for the digital subscription when the app doesn’t work?
The customer “support” suggestion is to remove and redownload the app EVERY TIME.
Just ridiculous!
The customer “support” suggestion is to remove and redownload the app EVERY TIME.
Just ridiculous!
Buggy, terrible support
Subscribed through app. Lost access to subscription content out of the blue one day across all platforms. Customer service is in Mexico and provided no help whatsoever other than blaming Apple. Don’t subscribe to Syracuse.com; they don’t support their products. It’s basically a scam.
Update horrible
Whatever the new update and look is supposed to do , it failed miserably. It boots up with the side menu, half of the menu options have no content, and it freezes constantly. Selecting such menu items as obituaries or weather only comes up with “you have no articles for now”, and there is a a continuous advertisement banner across the bottom of the screen. If this skeleton of a local news app requires a subscription to get information that used to be free, at a cost higher than national news apps, then shame on them.
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Update horrible
Whatever the new update and look is supposed to do , it failed miserably. It boots up with the side menu, half of the menu options have no content, and it freezes constantly.
Difficult to navigate
Put the big banner ads back on the top of the screen and put the navigation back on the bottom. Can’t reach the button to go back with my thumb.
Far left leaning rag
Syracuse.com has zero credibility. They are just another typical left wing legacy media outlet.
Please update the app - it makes my phone freeze
Please update this app - it makes my phone freeze, it is almost unusable with the ads, which seems crazy since I pay a subscription and still have ads.
Not worth $10/mo.
I can get everything I want from my tv. Why would I add $10/mo to my already high bills. It doesn’t make sense. Bye!
