Avoid their products
Money would have been better spent at Taco Bell. Thanks B&H Deal of The Day!
Don’t buy it even second hand !
The company basically died and has been bought by Manfrotto. For those who acquired their products it was a nightmare to use: unreliable wireless connection, the app was constantly crashing, after years waiting for updates they finally gave up and move on other projects. Some of us invested thousands of money in their devices that was unusable. I personally bought 1 Genie mini 1st gen and 3 Genine mini 2nd gen for a total of more than 800$. I have never been able to fully use it !
Now they are trying to take down the app, so if you still have their products you will basically have nothing to control it.
Now they are trying to take down the app, so if you still have their products you will basically have nothing to control it.
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funktioniert gut
super zum Arbeiten, auch sehr gute Funktionen um Tymelapses und Co zu Programmieren
einziger Struggle: beim Verbinden hüpfen die Motoren hin und her, ist etwas nervig aber jetzt auch kein großes Problem
einziger Struggle: beim Verbinden hüpfen die Motoren hin und her, ist etwas nervig aber jetzt auch kein großes Problem
Useless.. huge waste of money
Manfrotto what are you doing with this garbage. So disappointed I spent so much money on a product thats completely unusable. The instructions don’t even tell you which app to download and then both of the apps cant find the genie at all. The genie doesn’t power on or off (just powered on all the time) so its just a rubber piece of garbage. I wish it wasn’t. It looked like it was gonna be much better. This makes me question Manfrotto’s other products. Oh and it doesn’t come with the cable to fire the shutter!! What the…. That’s the whole point of the product. So even if it did work I wouldn’t be able to use it until i spent some more money on the cable
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Great video tools!
Iam usimg genie mini and genie one and SyrpLab are realy amaizing tools for my timelaps and product video.
Missing funtionality
Bulb ramping which was in the works since more than a year ago never arrived
Can’t use my new product
This app is horrible. The equipment I just purchased is useless because it requires an update and fails every time I try to update the hardware. It should not be nearly this difficult.
My device is useless.
Loved the Syrp Genie Mini (Pan) for help with video event coverage, however this thing from the start has always been glitchy. Firmware updates have always been a battle and now on its most recent update It’s left me stuck when I desperately need it tonight for a large event, time to start researching real professional alternatives.
Tossing this product in the garbage and deleting the app.
👍
Tossing this product in the garbage and deleting the app.
👍
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Ungenaue Bedienung, nicht intuitiv
App funktioniert zwar, jedoch sind die Funktionen für den normalen Videoeinsatz sehr eingeschränkt. Ein normales setzen vol Anfangs-, Endpunkt & Max-Geschwindigkeit ist nicht so einfach möglich.
Das Keyframe-Menü zum Einstellen der Beschleunigung reagiert auch nur manchmal auf die Eingaben.
Endpunkte gehen während Einstellung der Zeit verloren und neue Punkte müssen angefahren werden. Für das professionelle Filmset nur schwer vorstellbar.
Generell ist der Grundgedanke alles mit dem Handy zu machen ganz nett, aber dann muss es auch funktionieren…
Das Keyframe-Menü zum Einstellen der Beschleunigung reagiert auch nur manchmal auf die Eingaben.
Endpunkte gehen während Einstellung der Zeit verloren und neue Punkte müssen angefahren werden. Für das professionelle Filmset nur schwer vorstellbar.
Generell ist der Grundgedanke alles mit dem Handy zu machen ganz nett, aber dann muss es auch funktionieren…
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Est il possible de faire plus médiocre
Inutilisable sur smartphone l’échelle tactile de réglage des rotations est inutilisable.
C’est à croire que les ingénieurs ne savent pas pour qui et quoi il travaille.
J’ai jamais pu le servir de mes 3000 euros de matériel Syrp s’en m’arracher les cheveux et perdre de l’argent en temps de production.
Foutage de gueule.
C’est à croire que les ingénieurs ne savent pas pour qui et quoi il travaille.
J’ai jamais pu le servir de mes 3000 euros de matériel Syrp s’en m’arracher les cheveux et perdre de l’argent en temps de production.
Foutage de gueule.
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It's not working
It's not working it doesn't even open
Katastrophal schlecht
Die App crashs sofort beim Öffnen. Seit Monaten kein Update. Die gesamte Syrp Hardware wird dadurch zum Elektroschrott.
kompletter flop, null support
genie mini nicht mehr nutzbar nach updates, support stellt sich tot.
Endless bugs
This app works so poorly. I’m using the genie mini, just trying to execute basic pans for video. Constant disconnects, and worse, the record button often doesn’t appear at all after resync. Using the app every day in the field, I have to say that it’s truly awful. The old beta Genie app was way more reliable, worked in portrait mode, and was just all around superior. I’ve been a Syrp loyalist for years but this pain of using this app compelled me to write this review.
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Complete garbage app
I spent an hour trying to update the firmware on my genie. I tried dozens of times on different devices before I finally got it to work. The stupid design turns their product into brick if you can’t update the firmware. I deleted , reinstalled the app countless times, tried to reset the device to factory defaults.
Do not buy their products until they fix this garbage app. What a disgrace !!
Do not buy their products until they fix this garbage app. What a disgrace !!
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App Crashes
The app won’t even open on iOS 14. It crashes immediately. So continues the long legacy of horrible software from Syrp and the continuation of their of making really nice hardware that are no more useful than a paper weight. Worst investment I’ve ever made. I would sell all of my gear but I would feel the guilt Syrp clearly doesn’t have about taking someone’s money.
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App crashes constantly
App crashed when I am in the “create content” section trying to set up the keyframes.
Crashes
App crashes on my iPhone SE with iOS 13.5.1 at start. Can see Syrp Logo for a second and than app dissapeares. Really annoying 🙁
I like it!
I might not be using this the same way others are but it works very well for panning and tilting a camera for video streaming events. I wish there was a way to connect and control the genies with WiFi instead of Bluetooth. The Bluetooth has range and reliability issues. They can be worked with, but not as rock solid as I would prefer.
Even something simple like, buy a router, set the ssid to xxxxx and the password to xxxxx, then connect the iOS device to that network, connect to the genies and you’re ready to go. I would think that would even make the update process go smoother. I’ve never had an update work on the first try.
Later, you can add a screen to the app to use Bluetooth to let the genie know which WiFi network to use and what the password is. That can wait. I’d gladly put a dedicated WiFi access point in the room with no internet connection just to get some range and connection stability.
Even something simple like, buy a router, set the ssid to xxxxx and the password to xxxxx, then connect the iOS device to that network, connect to the genies and you’re ready to go. I would think that would even make the update process go smoother. I’ve never had an update work on the first try.
Later, you can add a screen to the app to use Bluetooth to let the genie know which WiFi network to use and what the password is. That can wait. I’d gladly put a dedicated WiFi access point in the room with no internet connection just to get some range and connection stability.
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Will not fire using link cable
My frustrations began right out of the box when prompted to update my Syrp Genie Mini II to latest firmware. Getting the device the maintain it’s connection was a nightmare. However, after some perseverance I successfully updated only to be confronted with a far larger and still unresolved challenge. The link cable simply will not fire my shutter as intended. I have the “2S” cable and attempted to use it to fire both a Sony A7iii and a Sony a6500. I followed Syrp website advice to a tee (I.e. set to manual mode in camera, turn off live view, make sure the cables are firmly pressed in, make sure photo preview is off, reset the Genie Mini ii by long pressing 5-6 seconds, etc.) none of it worked and I followed up by wasting a day trying adjustments with what seems like every setting on my cameras. I’ve never been so frustrated with a software and corresponding device. I really had high hopes for this. So disappointing.
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