Hi Speed Wi-Fi Required to Use
I work in a government facility where our internet speed is limited to 30mbps. That is not fast enough for this system and nothing will load. We have to use the Wi-Fi since we do not get mobile service in many areas.
Free
About
This mobile solution helps field service technicians manage their work efficiently. It integrates with Infor SyteLine, offering online and offline capabilities to update service statuses, record expenses, and access customer history. Technicians can also share information and use GPS for navigation.
✓Online and offline functionality
✓Service flow management
✓Status updates
✓Expense and material tracking
✓Customer and equipment history access
✓Picture attachments
✓GPS tracking and navigation
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What's New in SyteLine Service Mobile
2026.04.00
May 4, 2026
- Improved performance with attachments on the attachments ListViews when a large number of attachments are shown - Application will not longer crash when scrolling through a large number of attachments on the attachments ListViews - refresh token handling has been improved to correctly utilize refresh tokens to maintain active sessions during automated syncs. - Fixed an issue with SRO Description fields where strings longer than 40 characters were causing errors
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FAQ
What is SyteLine Service Mobile used for?
SyteLine Service Mobile is an advanced mobility solution designed to streamline the work of field service technicians. It helps manage service engagements, track expenses, and access customer history.
Can SyteLine Service Mobile be used without an internet connection?
Yes, SyteLine Service Mobile can be used in offline mode, allowing technicians to work even when connectivity is not available or permitted.
What service flows does SyteLine Service Mobile support?
SyteLine Service Mobile supports the dispatched appointment, call center incident, and assigned service order flows available in SyteLine.
How does SyteLine Service Mobile help with documentation?
Technicians can update various statuses, enter materials used, calculate labor hours, and record miscellaneous expenses. They can also attach pictures to further document their work.
Does SyteLine Service Mobile offer navigation assistance?
Yes, SyteLine Service Mobile supports GPS tracking to help dispatchers find the closest technician and provides quick access to the device's mapping application for directions to customer sites.
What is the user rating for SyteLine Service Mobile?
SyteLine Service Mobile has a rating of 1.0 stars from 5 ratings.
When was SyteLine Service Mobile last updated?
SyteLine Service Mobile was last updated on 2026-05-04 with version 2026.04.00.
Does SyteLine Service Mobile have ads?
No, SyteLine Service Mobile does not contain advertisements.
