Have to login every time
This app has been broken forever. It has you login and asks to setup face ID, it even sends you an email that Face ID is setup and then still requires a login everytime.
Super buggy
Every time I log in it asks me to activate my Face ID which I regularly do but it does not matter. App’s limits rarely work and when they do they are easily bypassed by changing VPN. Not worth the $10/month
Not updating
Not updating location on family not worth paying for very disappointing
K
No
Don't get this app for your kids
Generally. I don't think anyone should get this for their kids phones. It blocks simple apps even games for kids and it's stupid. Don't get it.
Not bad
It’s nice when it’s up to date on tracking but it doesn’t update all the time
Costs extra
You should know before installing this app that it requires a monthly surcharge. T-Mobile is pretty bad at transparency and building trust. If you don’t listen to your gut, you’ll get a subsequent punch in the stomach with the time sink to set up. The messaging and labels in the app are confusing and alarming. Seems intentional. Approach skeptically.
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Broken app
Why have Face ID on your app if it still requires you to log in with a password everytime? I have it set up and enabled (and even got an email confirmation that it was good to go) yet everytime it acts like I haven’t logged in before. Requiring 2 factor authentication each time even though I checked the “remember this device” option. Typical Tmobile bloatware I guess. My son broke their vpn option even after setting it up correctly and choosing options to limit his ability to make changes to the app and vpn. Why pay for something that can be broken by a novice in less than 30 seconds?
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Fix the app!!!
Keeps glitching and crashing
It’s ok
My phone started glitching really really badly after I got this out but other than that it’s really really good
$10 per month
This should be listed as in app purchase for $10 per month, very deceptive and probably breaks Apple Store rules. Should be banned until the have proper disclosures.
Costs money
It charges $10 to control data
worst app ever
bad
it makes your WiFi spotty
I talked to my parents and they don’t know why either
I hate this app
Who ever made this app should kill themselves
Doesn’t work anymore
App hasn’t worked in 3 days - unable to locate my kid’s phones when I open the app, no matter how many times we restart the apps and phones.
Ruined my life
This app is my biggest enemy. If you want to ruin a a child- parent relationship you should definitely get this app. Not only do I feel depressed and stressed every second but my relationship with my parents is ten times worse because now I feel like they don’t trust me and I can’t trust them. I am constantly reminded of my time limits and screen times. And I see other people around me without one. Do adults understand how a high schooler feels about this? This is probably the worst app ever. And it has ruined my life completely and made me feel more upset than I ever have before. I hope adults will learn to trust their children.
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Not great!
Continually glitching, keeps shutting off and makes me re-sign up.
For a extra $10 a month, find a better option elsewhere!
For a extra $10 a month, find a better option elsewhere!
CANCELLED CHILD’S LINE & CHILD’S STILL ACCESSING INTERNET & MOBILE PHONE TO FOCUS ON “FRIENDS”!!
T-MOBILE IS DIFFICULT TO USE AS IT’S NOT SUFFICIENT CANCELLING PHONE LINES & YET IT’S STILL BEING USED & NO HELP FROM WORKERS I’VE SPOKEN TO!
Kids found a way around it.
Worked for a while then my two teenagers found out you just put your phone in low power mode and it bypasses everything. Pretty sure all the kids know it now.
