T User Reviews

Top reviews

Works ok, but simple improvements could make it better

I do like the convenience of only carrying one phone. The call quality is good and the texting feature works well.

Why not a higher score? The first thing that I’m certain annoys everyone: stop asking me about my call experience every time I make a call. I don’t need the extra notification constantly. Occasionally is fine, but every call is so tedious.

I would like to be able to review texts or see the number that called while I’m on the line. You can’t navigate through the app while on a call.
Show more

User

I haven’t been able to open the app in several weeks. The app starts to open and then goes black. Thankfully I can still make calls from my cellphone app.

Nov 13

2023

Very stressed

Jenn Neubeck has hacked into my T-Mobile account for over two years and nothing has been done. Fraud has been working on it since September and haven't heard anything from them. She has opened digits in my name using me and my sons phones listens to our conversations and tracks me. Stole money opened accounts in my name and spread my name and personal information all over the dark web. I've been a customer of 23 years and never been treated so bad and had my privacy and identity taken away
Show more

No Survey!

There is a really annoying banner that appears after every single phone call asking for feedback about call quality. I HAVE ZERO DESIRE TO TAKE A FREAKIN SURVEY AFTER EVERY PHONE CALL. GET RID OF IT!

Pretty cool / respects privacy

I can hear what my clients are saying and that’s enough for me.

My company explained that it doesn’t see anything outside of the app and only looks at activity on the app, so I feel a lot better about using it.

Love this app!

Looks and works just like my iPhone!

Glitching and won’t open!

Since last update my app is glitching and won’t even open! Useless

So slow and so frustrating

This app has been slow the entire two years I‘ve been using it for work. It now takes several minutes for me to send a text message and the app crashes and won’t load and is generally barely functional. If I didn’t have to use it for work I would delete this app from my life and never look back.

Sprint get a clue

I’ve tried a couple of times to get this. Sprint doesn’t have a clue as to how to do it. I’ve also found that no one in the company/stores even know they have, offer it, or how it works according to the things online. I’ve called the Tech department twice and have been hung up on. It sounds like a nice thing for someone that has both a personal phone and business phone, and doesn’t want to carry both phones with them. I guess I’m going to have to look at other options with other carriers. Its a shame that Sprint doesn’t know what they are selling.
Show more

Still receive call after deleting app

I deleted the app 2 months ago and I am still receiving sales calls from the app. It’s a pain to know people can still call in.

Please Change Badge Icon - Good after updates

Please consider changing the badge icon it looks just like the “My Sprint” app need it to look like the Movius App with Yellow/Black
Functionality has gotten better with the updates thus far.