Drops Calls
This is my first app review but had to leave one to voice my frustration. Completely disappointing service from a company worth $200 billion dollars. When I’m trying to take calls from home, half of the calls drop when I press the button to answer calls. I feel bad for my patients who think they are getting hung up on. Looking back, it seems like this has been an issue for YEARS. Verizon still can’t figure it out after all this time. Unacceptable.
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How can you take this away?
This is not a 5 star app, but it’s not far off simply because it exists and it works. This app has become essential in an effort to run my small business. News of it being discontinued is cause for looking elsewhere for a service provider alternative. Taking away easy access to voicemail and remote calling is a punch to the gut, and I doubt my Verizon bill will be going down with the elimination of this feature. That simply equates to less value. I hope a replacement app is in the works, but I’m already looking into Comcast. I’m loyal to whomever provides reliable service, and taking away essential features places Verizon in the “unreliable” category. I’m beyond disappointed.
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Fails to integrate with iOS features
Although the app has a “do not disturb” switch in Settings, it has to be activated manually rather than following the rules for whatever focus is turned on. Enabling the Do Not Disturb focus on the phone has no effect on the Verizon app; it still allows calls through.
The app has barely been updated since Verizon bought it from another networking company years ago. It’s geared toward large enterprises with hundreds of users to manage, with no accommodation for a small business.
It’s great to have my business number ring on the iPhone, but if any other app provided that service, I would switch.
The app has barely been updated since Verizon bought it from another networking company years ago. It’s geared toward large enterprises with hundreds of users to manage, with no accommodation for a small business.
It’s great to have my business number ring on the iPhone, but if any other app provided that service, I would switch.
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Messages
This app is the worst. I cannot log into app after the system requested for me to log out. It’s not the first time this has happens. Unfortunately Arizona reps are home for the weekend. I cannot access my messages until the Monday.
Can’t get contact list
Was excited to get this app for my business and have calls and texting available to me on my phone. I’ve got most of the features set up, but I cannot find out how to add my contacts even though I’ve given them permission in the settings. So if I want to place a call, I have to dial the number. I see no way of adding a number to send a text. And I cannot get any help at all from Verizon.
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