Work Mobile vs Business Digital MobileConnect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Work Mobile
This app enables field technicians to receive job details, share updates, and capture essential information like photos and signatures. It streamlines job management by allowing for quick task completion, invoice sending, and payment tracking directly from the field.
- Review job details and instructions
- Receive instant push notifications
- Complete job checklists
- Record work and capture photos
- Collect customer signatures
- Send invoices and track payments
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Note: Work Mobile is for customers using Verizon Connect Work. If you’re a customer of Verizon Connect’s Workforce, please download the WorkPlan app instead. Verizon Connect Work’s Work Mobile app lets technicians in the field receive job details and share notes, photos and signatures with admins in the office. The Work Mobile app lets you: • Review job details, contact information and special instructions. • Get instant updates through push notifications. • Complete a checklist quickly at the start and end of a job, record parts used and track start and finish times. • Record findings and work performed on site, capture photos and upload multiple photos of the site, plus get customer signatures to provide proof of service. • Send invoices and track payments right from the field. Download the Mobile Work app today and enjoy a work management experience designed using feedback from real fieldworkers.
Business Digital MobileConnect
This app transforms your smartphone into a mobile extension of your office phone system. Make and receive calls using your business number, transfer calls from your desk phone, and manage call settings like forwarding and business continuity on the go.
- Use business number for calls
- Transfer calls from desk phone
- Manage call forwarding
- Access business directory
- Initiate conferencing (Premium)
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The Business Digital Mobile Connect app turns your smartphone into a seamless extension of your Verizon Business Digital Voice office phone by allowing you to make and receive calls from your business telephone number. Take in-progress calls from your desk phone to your smartphone to work on the go. Manage your call setting features such as call forwarding or business continuity right from the app. Business Digital Mobile Connect lets you: • Display your business telephone number on outbound calls made from the app. • Take in-progress calls from desktop phone to app. • Access business directory and contacts on your mobile device. • Manage call features, such as call forwarding and business continuity. • Initiate My Room conferencing and chat sessions (Premium users only). Download the Business Digital Mobile Connect app, and stay in touch with your business when you’re on the go.
Screenshots
Verdict
The clearest difference is rating: Work Mobile at 1.8 against Business Digital MobileConnect's 1.5. Business Digital MobileConnect's advantage is iOS requirement (13.0 vs 16.6). On price, review sentiment, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Work Mobile holds the better App Store score, 1.8 against 1.5. Both are backed by a comparable volume of ratings — 53 and 87 respectively. Written reviews point the same way: 10% of Work Mobile's written reviews are positive against 8% of Business Digital MobileConnect's.
Work Mobile ships an update every 3 months, Business Digital MobileConnect every 6 months. The most recent releases landed on August 25, 2026 and September 22, 2026 respectively.
| Parameter | Work Mobile | Business Digital MobileConnect |
|---|---|---|
| Price | Free | Free |
| Rating | 1.8 (53 ratings) — better | 1.5 (87 ratings) |
| Positive reviews | 10.0% of reviews — better | 7.7% of reviews |
| Number of ratings | 53 | 87 — better |
| Update frequency | Every 3 months — better | Every 6 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.6 | 13.0 — better |
| Further details — not scored | ||
| Size | 58 MB | 285 MB |
| Age rating | 4+ | 4+ |
| Developer | Verizon Connect Inc. | Verizon Wireless |
Customer experience
Work Mobile
Business Digital MobileConnect
Bugs and requests
Work Mobile
Not enough reviews yet to summarise bugs or requests.
Business Digital MobileConnect
Reported bugs
62 issues- Half of calls drop when answering
- Calls drop when pressing answer button
- Does not follow iOS Focus rules
- Cannot log into app after logout
- Cannot access messages
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- Does not recognize valid passwords
- Randomly boots users out
- Unable to make calls
- Incoming calls not heard
- Connection consistently poor
- Calls cannot connect when dialing
- App crashes at any moment
- Poor connection even with full service/WiFi
- Told logged in too long, cannot log back in
- No 'forgot password' option
- Incoming calls dropped before pickup
- Call terminated message
- 2-second lag on calls
- Audio quality not very good
- Outbound calls won't initiate on first try
- App crashes at any given moment
- Calls always have poor connection
- Do not disturb mode disabled for app
- Cannot reset passwords
- Connection spotty at best
- Help menu gives false info
- Zero customer support
- Call drops after 2 rings even before pickup
- 2-3 second lag on calls
- Verizon business support does not respond
- App has problems answering calls on iOS
- Incoming calls work 20-30% of the time
- Cannot answer any calls
- Rings 5-20 times, one failed call after another
- App says POOR CONNECTION
- Get logged out all the time
- Hard time logging back in
- Dropped calls constantly
- Invalid authentication credentials
- Rarely works
- Always glitching
- Calls don't come through
- Shows call coming through when it's not
- App ringing forever for office number
- Picking up call doesn't stop ringing
- Cannot make phone calls from app
- Voicemail access by dialing number
- Constantly does not work properly
- Inability to make calls
- Simultaneous ringing cannot be controlled
- Constant notification for voicemail when none exist
- Blank black screen on opening app
- Cannot access voicemails
- Cannot turn off call forwarding without signing out
- Countless crashes
- App works less than 25% of the time
- Tech support reading from manual
- App closes when trying to answer calls
- App will just close on you
- App goes blank every day
- Receiving office calls on personal cellphone after deleting app
- App crashes as soon as you open it
Requested features
6 requests- Replacement app in the works
- Improve iOS integration
- Add fingerprint recognition
- Redesign and improve app functionality
- Better customer support
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- More intuitive setup process
In-app purchases
Work Mobile
No in-app purchases
Business Digital MobileConnect
No in-app purchases
Questions
Is Work Mobile free?
Is Business Digital MobileConnect free?
Which has better reviews, Work Mobile or Business Digital MobileConnect?
Do Work Mobile or Business Digital MobileConnect have ads?
Which is updated more often, Work Mobile or Business Digital MobileConnect?
Other comparisons
