Absolutely useless
As a service tech, I use this daily. I’m assuming our office uses it because it is free. It’s absolutely 100% useless.
Works absolutely terrible on I phone but ok on android
I use this app for work and it shuts itself down I can’t see pictures that have been loaded and when I try and load pictures that I’ve took it shuts itself down it’s terrible for iPhone but everyone at my company who use it on android say it works fine
Don’t walk… RUN!
My company made the mistake of signing on with Fleetmatics in 2016, for the first year or so it was great… then Verizon bought them out. Constant problems, system crashes, app errors, no synchronization. Customer support is horrible…
If you make the wrong judgment call and sign on with them, be sure to back up EVERYTHING…
If you make the wrong judgment call and sign on with them, be sure to back up EVERYTHING…
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Absolute garbage. Unusable
I have this app on two separate phones and it crashes constantly on both of them. It's always been a bad app but now it's downright unusable. Tech support is useless. IT has logged multiple tickets. Good luck. Paper invoices and crayons would be more efficient.
Crashing
Crashing, doesn’t load, always slow
Synchronization is bad
Synchronization is bad
Just delete this app of the store
Absolutely the worst work productivity app EVER. Crashes, looses notes, can’t even see where to type titles to photos. The list goes on and on
Not good
Save yourself the headache and don’t ruin your day as soon as it starts. This app is by far the most infuriating thing I deal with on any given day. Work orders constantly say they’re not longer available to me and just disappear, pictures I attach to work orders never load once you attach them, notes in work orders disappear. There’s literally not one thing I enjoy about this app and I wish my employer would quit forcing me to use it.
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Worst version ever
Fleetmatics developed this great app and supported it well. Since Verizon took it over its worthless. After a recent apple IOS update, the app doesn't work at all. Verizon has no solution and their work around odds to use an older antiquated version of an app. The app is horrible now and doesn't function at all. Do not use. Stay away. RUN AWAY!!!
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App is awful
This app is absolutely horrible and has a fraction of the ability of the old app. I swear Verizon Connects just keeps getting worse.
Cloud refresh is horrible
I get work orders late even if I close out app and re swipe down to refresh it takes 5 mins at times
Stupid app.
So slow, freezes every few mins. Save your money and go with another. Can’t accomplish anything.
Getting better i guess
it’s a bit better now since the update finally still got a few issues sometimes the jobs don’t pull up when you click on them and sometimes it will kinda strange but eh other than that going better now
Promising
Still missing features that Work Classic offers like completion notes after finishing questions I’m testing this version compared the work classic, I think with time this app will be just fine 2/9/19 update Finishing questions have disappeared, still no way to create a job card on the new app, had just made the switch and was ready to have the rest of my company do the same but not I’m back peddling because finishing questions have disappeared again 9/30/2019 update Start and finishing questions still missing, seems like they just gave up on the app instead of fixing minor issues, and still sticking with the Fleetmatics Work app which hasn’t been updated in 6 months either... this app is still a tremendous failure, you can’t see you finishing questions till after you punch out of a job 3/26/22
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Needs work
This app is not that bad but the biggest issue is that it does not send you to the GPS locations after receiving a job and make sure that it’s accurate. Needs technical work on accuracy all in all it’s OK
Keeps saying job no longer exists.
It keeps saying job no longer exists every time you back out of the app and kicks you out of the current job.
Do better
Keep getting backed out with “this job is not available” I’m gonna need to see a little more effort out of this developer.
AllyRay
This program is shocking and no matter how many times I try to get them
To fix stuff nothing happens. I’m moving to servicem8 next few months. It’s a joke! Constant crashing, constantly doesn’t save notes or photos the list goes on. Fed up!
To fix stuff nothing happens. I’m moving to servicem8 next few months. It’s a joke! Constant crashing, constantly doesn’t save notes or photos the list goes on. Fed up!
Not happy
Very clunky app. Only works half the time. Freezes a lot.
UPDATE APP PLEASE!
Please update the app. The lack and services need to be better to have this app run more efficiently, it’s been over 9 months since it’s last update!
Important updates required
We have been using Verizon connect for a few years in our property maintenance company. This newer app work mobile is a lot quicker and easier to use for the guys in the field but some important features have been removed which is making us look els where. There is no option for quotation on the new app, there advice was for us to use the old outdated app for quotes but these won’t show up in the guys job list. You can only look at jobs two weeks in advance, custom fields you add don’t show on the app. On the office side it lacks ways to chase overdue invoices especially when you have several from one customer. If these issues could be improved I would give it 5 stars!!
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