Field Service Dispatch

Field Service Dispatch

by Verizon Connect

106 ratings
3 reviews
Free

Details

  • Released
  • Updated
  • August 6, 2019
  • February 3, 2026
Field Service Dispatch screenshot #1 for iPhone
Field Service Dispatch screenshot #2 for iPhone
Field Service Dispatch screenshot #3 for iPhone
Field Service Dispatch screenshot #4 for iPhone
iphone
ipad
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About

This app streamlines job scheduling and communication between dispatchers, field technicians, and customers. Technicians can update job progress, capture service details like notes and photos, and access essential information even offline. It simplifies field operations and boosts productivity.

Job scheduling and notifications
Capture job notes, photos, and signatures
Access customer information and history
Update job statuses and travel times
Offline data synchronization
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What's New in Field Service Dispatch

2.4.11

February 3, 2026

Fixed a bug that was causing crashes for users on iOS10 through iOS13.

User reviews

Scam

**Terrible Experience with Verizon - Hidden Charges and Poor Customer Service**

I am extremely disappointed with Verizon. Despite their assurances that I could cancel my service for free within a 90-day probation period, they have charged me for services I did not agree to and did not use.

After contacting their customer service multiple times, I was given the runaround and told that there was nothing they could do. This is a clear case of misleading and unfair business practices.

Beware of hidden charges and unhelpful customer support if you choose Verizon. I expected better from such a large company. Avoid Verizon if you value transparency and honesty in your service providers.
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Password

Downloaded app & email wont let me set up password Grrr

Smooth, Easy and Convenient

I like how it’s very easy to use and it doesn’t require a heap of information. Send out updates very quickly and updates on my side in real time. Makes things a lot easier cancellations and additional jobs that come in. I see a lot of potential from what they could build off of this with.

Response from developer

Hi Chris, Thank you so much for taking the time to review our app. I am glad that you are having a good experience Verizon Connect Field App. We are always updating the app to provide the best user experience. Thank you-Ashlee, Product Team

Developer apps

FAQ

What is Field Service Dispatch used for?

Field Service Dispatch is used by dispatchers to schedule jobs and communicate with field technicians and customers. Technicians can use it to update job progress, capture proof of service, and access job details.

Can Field Service Dispatch be used without an internet connection?

Yes, Field Service Dispatch allows technicians to continue using the app when there is no signal. Information will automatically sync once a connection is re-established.

What kind of information can technicians capture with Field Service Dispatch?

Technicians can capture important job notes, photos of work performed, and customer signatures as proof of service directly within the app.

How does Field Service Dispatch help improve productivity?

By simplifying communication, providing easy access to job details, and allowing for real-time status updates, the app helps increase productivity for both office staff and field technicians.

What devices is Field Service Dispatch available on?

Field Service Dispatch is available on iPhone and iPad devices, making it accessible for technicians in the field.

How often is Field Service Dispatch updated?

The latest version of Field Service Dispatch is 2.4.11, and it was last updated on February 3, 2026. This indicates a consistent update schedule from the developer.

What is the user rating for Field Service Dispatch?

Field Service Dispatch has a high user rating of 4.7 stars based on 106 ratings, suggesting positive user sentiment and satisfaction with its functionality.

Is Field Service Dispatch free to use?

Yes, Field Service Dispatch is available for free. There are no in-app purchases or advertisements mentioned, making it a completely free tool for businesses.