Field Service Dispatch vs Trusted Connection
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Field Service Dispatch
This app streamlines job scheduling and communication between dispatchers, field technicians, and customers. Technicians can update job progress, capture service details like notes and photos, and access essential information even offline. It simplifies field operations and boosts productivity.
- Job scheduling and notifications
- Capture job notes, photos, and signatures
- Access customer information and history
- Update job statuses and travel times
- Offline data synchronization
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Reveal Field (formerly known as Field Service Dispatch for Reveal) makes it easy for dispatchers to efficiently schedule and communicate about jobs with technicians and customers. With the Reveal Field mobile app, technicians can easily share job progress and important job details with the office, helping to simplify communication and increase productivity in the field. Technicians can also capture proof of service details, such as job notes, photos and signatures. The Reveal Field app lets you: • Review your jobs for the day and receive notifications when your schedule changes. • Capture important job notes, photos and signatures. • Access everything you need for a job—including customer information and history, location and directions. • Keep dispatchers updated on job statuses, including travel time and time on site. • Continue using the app when there's no signal; information will sync when you're back online. Download Reveal Field and simplify communication with your teams in the field now. Not a Reveal Field customer? Contact the Verizon Connect team at 866.844.2235 to request a live demo.
Trusted Connection
This business app provides a simplified, cloud-managed solution for remote access. Enterprise users can securely connect to corporate networks, cloud resources, and the internet from any location.
- Cloud-managed remote access
- Secure corporate network access
- Access cloud resources
- Internet access from anywhere
- Simplified solution
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Trusted Connection agent is the most simplified cloud managed remote access solution from Verizon. Using the trusted connection client the enterprise users can securely access their corporate network, cloud resources and internet from anywhere.
Screenshots
Verdict
The clearest difference is rating: Trusted Connection at 5.0 against Field Service Dispatch's 4.7. Trusted Connection also leads on iOS requirement (15.0 vs 17.0). Field Service Dispatch's advantage is ratings volume (106 vs 3). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Trusted Connection holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: Field Service Dispatch has 106 ratings behind it against 3, so its average is the more settled of the two.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on August 13, 2026 and June 12, 2026 respectively.
| Parameter | Field Service Dispatch | Trusted Connection |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (106 ratings) | 5.0 (3 ratings) — better |
| Positive reviews | 25.0% of reviews | — |
| Number of ratings | 106 — better | 3 |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 46 MB | 21 MB |
| Age rating | 4+ | 4+ |
| Developer | Verizon Connect Inc. | Verizon Wireless |
Customer experience
Field Service Dispatch
Trusted Connection
In-app purchases
Field Service Dispatch
No in-app purchases
Trusted Connection
No in-app purchases
Questions
Is Field Service Dispatch free?
Is Trusted Connection free?
Which has better reviews, Field Service Dispatch or Trusted Connection?
Do Field Service Dispatch or Trusted Connection have ads?
Which is updated more often, Field Service Dispatch or Trusted Connection?
Other comparisons
