Great tool to foster healing
Response from developer
Hello, and thank you for the review. We are very grateful that you and your husband are using the app and that is helping you feel safe. We are glad to hear that the check-in features are of use to you, and hope that the additional features that are being released will be of value, as well. Thank you for taking the time to provide a review, we really appreciate it!
So far, so good
Response from developer
Hello, thank you for this review! We are so pleased to hear that you are having success with the app even so far past the initial disclosure period. We hear that all the time, but thank you for taking the time to post that, and for giving us an opportunity to help you build trust with your wife. We like the chat feature, also!
Incredible tool
Response from developer
Hello, and thank you so much for taking the time to respond and provide a review. We are so glad that the private features have allowed for better communication and insight into what is going on, and that the consistency is starting to help the relationship. We appreciate the review; thank you!
Helpful, but not reliable
Response from developer
Hello, and thank you for reporting this. We are so sorry you experienced this as you have trusted us with a major part of your recovery. Please know we have addressed the issue. Version 2.9.3 included a major encryption update, but an error caused some records to disappear from the app. We released an emergency fix, and your records should now be restored. Because your records are encrypted, we cannot read them on our servers. However, we have verified that the data was not lost. If anything is still missing, please email us at info@t30journal.com so we can help restore it to your device. Thank you for bringing this to our attention and allowing us to make this right.
Core to my recovery
Response from developer
Thank you for sharing this. Knowing that the check-in patterns help you recognize when you may be at risk and make choices that support your recovery means a great deal to us. We’re grateful T30 helps you show up the way you want to.
