Quite poor
It’s a good idea and useful potentially, but it’s just cut me out and I cannot even get the payment portal to load, this is extremely inconvenient. Further the app is slow, doesn’t support faceID, doesn’t let you top up in the app, and charges A LOT per transaction from bank card. Honestly cash is easier and cheaper in most situations so I cannot recommend this at all.
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Excruciatingly Slow for QR Payments
It works, but barely.
It’s a whole thing just to sign up. Have to have foreign currency (so they can get you on the exchange fees) Can’t top up with card, only at a FX booth.
And then anytime I want to use the pay with QR feature it’s so slow, half the time I give up and pay cash. Plus the fees they charge are so high I may as well just withdraw cash from the ATM.
It’s a whole thing just to sign up. Have to have foreign currency (so they can get you on the exchange fees) Can’t top up with card, only at a FX booth.
And then anytime I want to use the pay with QR feature it’s so slow, half the time I give up and pay cash. Plus the fees they charge are so high I may as well just withdraw cash from the ATM.
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Waste of time
Downloaded this just for the scan payment feature and it doesn’t even work. Went through the entire sign up process, entering my passport and bank details, finished everything and it just asks me to do it again? F* off I’m not entering all my details over again.
QR code payments work
The great points:
1) lets me “scan to pay” with PromptPay compatibility in Thailand
2) I can pay using deposited (non Thai) cash or
3) I can now pay using a linked credit/debit card
4) it’s reliable and fast to make the payment once the amount is entered
Things that could be better:
1) very sluggish to get to the point of starting the payment process - can me up to a minute so I get to the stage of scanning the QR code before I go to the desk to pay
2) lots of up selling. This takes time to load, slowing down the process. Would be more helpful to split out to a separate app.
As the only app I can (from the UK) use to make PromptPay payments it’s good enough to keep me using it, but it could be made even better by optimising the payments steps.
1) lets me “scan to pay” with PromptPay compatibility in Thailand
2) I can pay using deposited (non Thai) cash or
3) I can now pay using a linked credit/debit card
4) it’s reliable and fast to make the payment once the amount is entered
Things that could be better:
1) very sluggish to get to the point of starting the payment process - can me up to a minute so I get to the stage of scanning the QR code before I go to the desk to pay
2) lots of up selling. This takes time to load, slowing down the process. Would be more helpful to split out to a separate app.
As the only app I can (from the UK) use to make PromptPay payments it’s good enough to keep me using it, but it could be made even better by optimising the payments steps.
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Poor product & false advertising
They heavily advertise “pay like a local” but you can only send money to business accounts
You can’t pay taxi drivers or local street food vendors…
Only being able to top up via foreign currency is also very annoying for any longer term tourists, as can’t open traditional bank account on even with the 5 year DTV visa.
Best current option is obtain local Thai driving license and you can verify true money wallet - that gives you QR prompt pay send & receive to anyone plus you can make international transactions with a 50k wallet limit.
You can’t pay taxi drivers or local street food vendors…
Only being able to top up via foreign currency is also very annoying for any longer term tourists, as can’t open traditional bank account on even with the 5 year DTV visa.
Best current option is obtain local Thai driving license and you can verify true money wallet - that gives you QR prompt pay send & receive to anyone plus you can make international transactions with a 50k wallet limit.
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