Default tip for pickup orders!
It is quite ridiculous that pick-up orders add a default tip. This is toxic, aggressive capitalism at its finest! The app design is poor, especially checkout! It complained about this a year ago and they said they would change it but they still haven’t
Automatic tipping for takeout orders is slimy behaviour
First time ordering from Tahinis and was scammed by the same intentional design issue with the app. A tip is automatically selected, and hidden in a small section of a busy checkout confirmation screen.
Scam tip is auto selected
Scam auto selected tip. Scummy behaviour
Cumbersome
This app was clearly published without testing. The options are painfully limited compared to an in person ordering experience. You can not remove anything from their template, for example tomatoes. As the family meal is only available if you order in app, we just spent 20 minutes sitting in the restaurant ordering on our phone. I love collecting points, but when the staff tell you ahead of time they’ll fix whatever you order online, you know I’m not the only one having this experience.
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Daily offer doesn’t work
The daily offer always shows as unavailable until next week
So yummy
1st time trying this restaurant and loved it, super friendly stafff and affordable options! Recomend and can’t wait to go back!
Best and Healthiest food in Kelowna.
I grew up in Montreal eating Lebanese food which rivals this delicious restaurant.
Bob
Awesome !!!
Frustrating
Ordering process of very confusing where you’re given the option to remove items. Just show all the items and toggle to include if you want or not.
Reorder also is useless. Every time I try to use it I get an error and have to reselect all my options. No better that’s just starting over every time.
Reorder also is useless. Every time I try to use it I get an error and have to reselect all my options. No better that’s just starting over every time.
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Deceptive & Misleading Default Tipping
A 15% tip is pre-selected even for online pickup orders, which is already questionable. What makes this worse is the checkout design. The item price is shown at the top, but the tip and final total are hidden further down the screen. The Apple Pay button appears before you clearly see the full amount at the bottom, deceiving you into thinking you’re paying the listed price of the items. They robbed $10 from me for a pickup order with this deceptive design. I’m reporting the app to Apple for misleading pricing practices & poor disclosure.
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Love this place!
Pretty simple ordering, could use updates to make it more clear but for the most part it’s simple to choose your options!
Why the tip?
Why have a tip option that I need to change to no tip. If you pay your employees properly, no tipping is necessary.
Auto Tip
This app is nothing short of predatory. Instead of focusing on delivering good food and service, it’s designed to quietly pillage customers’ wallets. The most egregious example? The app automatically adds a tip without making it clear or optional up front. Unless you’re paying razor-sharp attention, you end up tipping more than you intended—or tipping when you never even consented.
That’s not gratitude for service, it’s a scammy cash grab. A company that prides itself on hospitality shouldn’t be ambushing customers with stealth charges, but Tahini’s app seems built around exploiting distracted users. It’s manipulative, greedy, and reeks of a business model that counts on people not noticing the extra dollars siphoned off their cards.
Food delivery apps are supposed to make life easier. This one feels like it’s run by pickpockets in chef’s clothing. Until Tahini’s removes these shady practices and stops treating its customers like walking ATMs to be pillaged, I wouldn’t trust it with a single order.
That’s not gratitude for service, it’s a scammy cash grab. A company that prides itself on hospitality shouldn’t be ambushing customers with stealth charges, but Tahini’s app seems built around exploiting distracted users. It’s manipulative, greedy, and reeks of a business model that counts on people not noticing the extra dollars siphoned off their cards.
Food delivery apps are supposed to make life easier. This one feels like it’s run by pickpockets in chef’s clothing. Until Tahini’s removes these shady practices and stops treating its customers like walking ATMs to be pillaged, I wouldn’t trust it with a single order.
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Auto tip
It’s about time to remove the auto tip functionality.
Service and food
The staff at Tahini’s Chatham are always very pleasant and the food is always great!
Best best bro
Bro place is best best,
Cannot modify toppings
In store, you can add or remove toppings. Why does the app not let you do that. I’ll never use the app if it doesn’t let me do EXACTLY what I can do in store
Why is your tip rate pre-set? Also, needs more options
You shouldn't be setting a pre-set tip amount. That's not a reasonable standard practice to do at all. Can't even tell if it goes to your employees. Also, youre going to waste food if you dont let people pick what they dont want on their food. You put salad dressing on your salad on some bowls and we cant even choose to remove it, or to get toppings on the side. Check out Pizza Pizza's app for ideas on how to include important topping options.
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Can pre order for pickup
This app saves me lots of time because I can preorder from the app so they can start making my order before I drive over
Excellent
Great service and good food
