TalkHeap Fax User Reviews

Is TalkHeap Fax Safe?

TalkHeap Fax: Send Receive Fax appears safe based on user ratings. AppsHunter Safety Score for TalkHeap Fax is 87/100.

This assessment is based on 52 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.2% of ratings point to a safe experience
0.0% of ratings suggest some concerns
5.8% of ratings point to a risky experience

~ Based on 52 App Store ratings for TalkHeap Fax.

Is TalkHeap Fax Legit?

TalkHeap Fax: Send Receive Fax appears to be a legitimate app. AppsHunter Legitimacy Score for TalkHeap Fax is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Scam

Doesn’t work even after you pay

Response from developer

Hi there, apologize for the bad experience you had. Would you email us at support@talkheap.com? We can help check the issue and fix it for you.

Great app for fax

No issues with app. Works perfectly great for personal and small businesses.

Response from developer

Great, happy to help!

팩스 보내기 실패 계속 떠요

99%에서 장시간 멈췄다…그냥 실패 떠요..10번 넘게 테스트 했습니다..

Response from developer

support@talkheap.com으로 이메일을 보내주시겠어요? 저희가 다시 보내드릴 수 있도록 도와드리겠습니다.

Paid subscription, but still no access.

Paid for a week subscription. Initially, it wouldn’t send a fax. The software is so poorly written that it doesn’t recognize when a subscription has been purchased. Finally, I was able to log in, but then the fun really began. The fax was 4 pages long and it took more than 30 minutes to upload/transmit and then stayed at 99% for a very long time only to fail. I have tried twice so far and it has failed every time. Also, it seems like when the screen goes blank, it slows down even more and then when I wake up the screen, it starts progressing at a faster pace (still a snail’s pace though). I’ve never been more frustrated with a piece of software. I STRONGLY encourage others to look elsewhere. I should have recognized that there were only 23 reviews. It was a total waste of time and money.
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Response from developer

Hi there, we understand your frustration, would you email us at support@talkheap.com and we can help check and resend for you?

A very practical app

A very practical app

Response from developer

Thank you! Glad it helps

Doesnt work

I am trying to fax 1 single page using their 1 page subscription for free to see how this works but when I click ‘send’ it says I am trying to fax 2 pages and that I need to upgrade it. Very annoying.

Response from developer

Hi there, as mentioned in the app description the cover page is for basic info. And you can signup with a free trial to send out, and cancel the trial at anytime later and it's free. Email us at support@talkheap.com if you need help

送れない

自宅から送れるならと700円払ったのに、最後1%から全く送れない詐欺アプリ
カナダやら、非通知やら電話くるし、最悪。
お金返して欲しい

Response from developer

こんにちは。support@talkheap.com までメールをいただけますか。問題の確認をお手伝いさせていただきます。また、必要に応じて Apple iTunes で払い戻しをリクエストすることもできます。メールでご連絡いただければお手伝いいたします。

Development Flaws

What I love about this app is the ability to choose the country and area code of the fax number. I created an account and purchased a subscription. The app signed me out and when I went to sign back in, it told me there was no account connected my to email. I double checked my apple receipt and bank account, and the debit processed. If I entered my email, it was as if I was creating a new account. I tried to contact support through the app, but the submit button didn’t work. So I had to request a refund through apple.

I decided to see what would happen if I “created” a new account, and sure enough, my “old” account was there with my subscription. Too bad I had already cancelled my subscription through apple and it’s still pending.

So when you purchase a subscription, and the app logs you out: just act as if you’re creating a new account. That’s how it signs you back in. Unfortunately, there’s no way to contact anyone because the submit button doesn’t work. You click it 1,000 times and nothing happens. I’d rather pay a comparable price with another app that has the ability to connect w customer service.
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Response from developer

Hi Assalouta , would you help email us at support@talkheap.com? We can help check for you and set up the correct account for you

구독취소요청

무료체험기간후에 결제안되게 취소해주세요 급하게 다운받았는데 자꾸 튕겨서 다른 방법으로 해결했습니다

Response from developer

Apple iTunes에서 취소할 수 있습니다. 여전히 질문이 있는 경우 support@talkheap.com으로 이메일을 보내주세요.