Scam
Doesn’t work even after you pay
Great app for fax
No issues with app. Works perfectly great for personal and small businesses.
Response from developer
Great, happy to help!
팩스 보내기 실패 계속 떠요
99%에서 장시간 멈췄다…그냥 실패 떠요..10번 넘게 테스트 했습니다..
Response from developer
support@talkheap.com으로 이메일을 보내주시겠어요? 저희가 다시 보내드릴 수 있도록 도와드리겠습니다.
Paid subscription, but still no access.
Paid for a week subscription. Initially, it wouldn’t send a fax. The software is so poorly written that it doesn’t recognize when a subscription has been purchased. Finally, I was able to log in, but then the fun really began. The fax was 4 pages long and it took more than 30 minutes to upload/transmit and then stayed at 99% for a very long time only to fail. I have tried twice so far and it has failed every time. Also, it seems like when the screen goes blank, it slows down even more and then when I wake up the screen, it starts progressing at a faster pace (still a snail’s pace though). I’ve never been more frustrated with a piece of software. I STRONGLY encourage others to look elsewhere. I should have recognized that there were only 23 reviews. It was a total waste of time and money.
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Response from developer
Hi there, we understand your frustration, would you email us at support@talkheap.com and we can help check and resend for you?
A very practical app
A very practical app
Response from developer
Thank you! Glad it helps
Doesnt work
I am trying to fax 1 single page using their 1 page subscription for free to see how this works but when I click ‘send’ it says I am trying to fax 2 pages and that I need to upgrade it. Very annoying.
Development Flaws
What I love about this app is the ability to choose the country and area code of the fax number. I created an account and purchased a subscription. The app signed me out and when I went to sign back in, it told me there was no account connected my to email. I double checked my apple receipt and bank account, and the debit processed. If I entered my email, it was as if I was creating a new account. I tried to contact support through the app, but the submit button didn’t work. So I had to request a refund through apple.
I decided to see what would happen if I “created” a new account, and sure enough, my “old” account was there with my subscription. Too bad I had already cancelled my subscription through apple and it’s still pending.
So when you purchase a subscription, and the app logs you out: just act as if you’re creating a new account. That’s how it signs you back in. Unfortunately, there’s no way to contact anyone because the submit button doesn’t work. You click it 1,000 times and nothing happens. I’d rather pay a comparable price with another app that has the ability to connect w customer service.
I decided to see what would happen if I “created” a new account, and sure enough, my “old” account was there with my subscription. Too bad I had already cancelled my subscription through apple and it’s still pending.
So when you purchase a subscription, and the app logs you out: just act as if you’re creating a new account. That’s how it signs you back in. Unfortunately, there’s no way to contact anyone because the submit button doesn’t work. You click it 1,000 times and nothing happens. I’d rather pay a comparable price with another app that has the ability to connect w customer service.
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Response from developer
Hi Assalouta , would you help email us at support@talkheap.com? We can help check for you and set up the correct account for you
구독취소요청
무료체험기간후에 결제안되게 취소해주세요 급하게 다운받았는데 자꾸 튕겨서 다른 방법으로 해결했습니다
Response from developer
Apple iTunes에서 취소할 수 있습니다. 여전히 질문이 있는 경우 support@talkheap.com으로 이메일을 보내주세요.
