DO NOT DOWNLOAD APP
I contacted Apple Support and was able to document that I contacted them less than 30 minutes after I had downloaded the app, and was being billed by this app.
I did not sign up explicitly sign up for a trial period with Talking Pet AI. I did not even have a chance to use the app to see if I wanted to keep it.
(Normally, when I download apps, I put a note in my calendar to delete the app within three days if I’m not satisfied with the app. I had no reason to do that with this app because I did not initiate a trial period.)
So buyer beware. If you download Talking Pet AI, YOU MAY BE CHARGED IMMEDIATELY, no trial period, no opportunity to delete. Even if I get a refund, I want to warn others who may be billed without their permission.
I have emailed and called the developer and have now received a response to this review.
DO NOT DOWNLOAD APP
I contacted Apple Support and was able to document that I contacted them less than 30 minutes after I had downloaded the app, and was being billed by this app.
I did not sign up explicitly sign up for a trial period with Talking Pet AI. I did not even have a chance to use the app to see if I wanted to keep it.
(Normally, when I download apps, I put a note in my calendar to delete the app within three days if I’m not satisfied with the app. I had no reason to do that with this app because I did not initiate a trial period.)
So buyer beware. If you download Talking Pet AI, YOU MAY BE CHARGED IMMEDIATELY, no trial period, no opportunity to delete. Apple is reviewing this. Even if I get a refund, I want to warn others who may be billed without their permission.
I have emailed and called the developer and received no response. (If this is a duplicate of my review, my first one appears to have been deleted)
Response from developer
Hello! We're very sorry about this experience and understand how alarming an unexpected charge feels — that's absolutely not what we want for anyone using Talking Pet. We're also sorry you haven't heard back from us; that isn't the standard we hold ourselves to. Subscriptions and refunds for App Store purchases are managed by Apple rather than by us, so we can't process one directly, but we do want to look into what happened on our side. Please email us at support@blowy.tech with the address you used and the date of the charge, and we'll review your case and help you take it further with Apple. Thank you for writing — we'd really like to make this right.
Complete scam
お試しと見せかけて有料
Response from developer
こんにちは。この度はご不快な思いをさせてしまい、誠に申し訳ございません。表示価格と請求金額が違って見えたことに驚かれたお気持ち、よく理解いたします。サブスクリプションは期間終了の24時間前までにキャンセルされない場合、自動的に更新される仕組みになっております。App Storeの返金はApple社が管理しており、当社で直接処理することはできませんが、support@blowy.tech までご購入情報を添えてご連絡いただければ、状況を確認のうえ、Appleへの返金申請の手順を丁寧にご案内いたします。ご連絡をお待ちしております。
