Bank transfer
I have very bad experience with those people, I had four transaction. It should go to my bank account after some issues happened by them!
The total of the transactions should be $856.51 and what I received is $668.82, after delayed me 12 days till they give me the money to my bank account. There is a full transaction. They did not send it to me, since then till today they were trying to convince me that the transaction has been happening and went to my account, and I checked my statements and they called my bank and I made sure that the transaction never went through!
They are lying, delaying the transactions and stealing the money!
I have the screenshots if I can post it here I will.
My suggestion stay away from them, if you don’t want to get stolen and you want to keep your money with you!
The total of the transactions should be $856.51 and what I received is $668.82, after delayed me 12 days till they give me the money to my bank account. There is a full transaction. They did not send it to me, since then till today they were trying to convince me that the transaction has been happening and went to my account, and I checked my statements and they called my bank and I made sure that the transaction never went through!
They are lying, delaying the transactions and stealing the money!
I have the screenshots if I can post it here I will.
My suggestion stay away from them, if you don’t want to get stolen and you want to keep your money with you!
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Ac
Jean provide very good service very patient professional highly recommended
Great help
They help me whenever I need help, and it works perfect for my job, and easy process as well.
Great help!
Ran into an issue and the support team was very helpful. Robyn was great!
Cerrajeros por el mundo LLC
Locksmiths Around the World LLC is very pleased with this opportunity that Tuluspay has given us for our growing business. The reader arrived in 1 day and their customer service is 100% excellent. Thank you and I hope you have a great day.
:)
Excellent app
And excellent customer service !
It meets all my needs.
I highly recommend
And excellent customer service !
It meets all my needs.
I highly recommend
New updates not good
I reinstalled many times to get my notifications back nothing works.
I don’t who build this app without testing or developing it.
I missed many jobs yesterday and today because of the new updates.
I’m not satisfied at all.
I don’t who build this app without testing or developing it.
I missed many jobs yesterday and today because of the new updates.
I’m not satisfied at all.
Helped my business
App has helped me stay organized with the jobs and taking payments from customers is easy. Great support.
Sr
Scammers
No customer service
No customer service
Terrible Terrible
Very Terrible app and very terrible customer service. You might as well use the Apple Square app
Never again
Yea won’t be using this again. They put a hold on any outgoing transactions for 10 DAYS when you sign up. You can have as many incoming transactions you want but, if you need to transfer out for 10 BUSINESS DAYS you can’t do anything. Not to mention it takes another 2-3 days on top of that to be able to use the money since you have to transfer it out to your bank. Won’t be using this account again.
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Card reader
Honestly i would be fine with this software if there card reader would just connect. I don’t expect much from free software or pay as you go but i did expect it too connect to my card reader.
I’m just starting out but already gone through 2 card readers. I attempted to charge a client but my card reader would not connect and would update forever and never stopped. I’ve had this issue twice. I message support , they responded with troubleshooting but didn’t work. They don’t have a way to a fix the card reader issue beyond troubleshooting article. I asked for a free card reader and they ignored the request.
So I tried alternative option we have to get paid and used a link.
They claimed my client input the information wrong and my client showed it charged him.
They said the payment would be reversed but this whole situation could have been avoided if they got a card reader that worked or if I use different software.
I’m just starting out but already gone through 2 card readers. I attempted to charge a client but my card reader would not connect and would update forever and never stopped. I’ve had this issue twice. I message support , they responded with troubleshooting but didn’t work. They don’t have a way to a fix the card reader issue beyond troubleshooting article. I asked for a free card reader and they ignored the request.
So I tried alternative option we have to get paid and used a link.
They claimed my client input the information wrong and my client showed it charged him.
They said the payment would be reversed but this whole situation could have been avoided if they got a card reader that worked or if I use different software.
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Terrible Customer Service
This app holds your money and prevents transfers for two weeks or more. So any card payments you take in won’t be available until after their waiting period.
Great app! Just one request
Hello, daily user here love it.
One small thing I wanted to suggest, whenever I accept a job it creates an unread message notification on the chat, a notification I have to then go clear or I see it on the Home Screen making me feel like I’ve missed something, it’s a lot of extra steps to accepting a job that seem unnecessary, I don’t know of any other app that leaves an unread message notification when the user is the one sending the message.
Happening enough for me to feel like saying something, but other than that great super helpful app.
One small thing I wanted to suggest, whenever I accept a job it creates an unread message notification on the chat, a notification I have to then go clear or I see it on the Home Screen making me feel like I’ve missed something, it’s a lot of extra steps to accepting a job that seem unnecessary, I don’t know of any other app that leaves an unread message notification when the user is the one sending the message.
Happening enough for me to feel like saying something, but other than that great super helpful app.
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New Update Erased All Data & Can’t Read Data
UPDATE
Marty and the Jobox team quickly fixed my issue, as well as other ones that happened later on. I really appreciate this.
There’s some things this app can improve or add on to, but for the most part it does its just job and does it well. Thank you for the team to caring enough to listen and address these concerns and issues.
Greg
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The data couldn’t be read because it isn’t in the correct format. I don’t know what the update just did, but I use iOS and I was unable to take payment from a customer with my reader. Thankfully they had cash and the remaining $9 we did manually on card. After that I go and look at what just happened - all my history and reports and everything is gone. I don’t have anything and this app is now unusable, and I’m wondering now what to do with payments and how to get through the day, weekend, etc until this is fixed.
Marty and the Jobox team quickly fixed my issue, as well as other ones that happened later on. I really appreciate this.
There’s some things this app can improve or add on to, but for the most part it does its just job and does it well. Thank you for the team to caring enough to listen and address these concerns and issues.
Greg
———————————-
The data couldn’t be read because it isn’t in the correct format. I don’t know what the update just did, but I use iOS and I was unable to take payment from a customer with my reader. Thankfully they had cash and the remaining $9 we did manually on card. After that I go and look at what just happened - all my history and reports and everything is gone. I don’t have anything and this app is now unusable, and I’m wondering now what to do with payments and how to get through the day, weekend, etc until this is fixed.
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Response from developer
Hi Greg, the issue that you've referred to here was definitely a one-time problem. I know that it was resolved within a couple of hours. I'm sorry that you had this experience, but I also didn't find any follow up from you to indicate that there were continued problems. I want to make sure that everything is working for you. Please reach out to me at cs@jobox.ai and let me know what else may be going on so that I can ensure we get things right.
App not work
App Every day have problems
And when make updates problem increase 😂
And when make updates problem increase 😂
Not reliable
Don’t use it
Difficult and make hard time with problems
Tried to use the customer service they answer in a huge delay and make hard time to get the money after charge the customers, not recommended
Stealing jobs!!!
This company was sending my customers their phone number so if I’ll have a call back they will send their contractors that’s they work with to do my jobs, and on top of it if I have a transaction more then 1000$ they will ask my invoices to see what I have charged my customers , and to get my money I will have to do a transfer to my account that’s take 3-5 days with every company I have worked with I got my money the same day or next without doing the transfer myself! this is not a legitimate company I would recommend everyone to stay AWAY FROM THEM!
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Response from developer
We always aim to deliver a great experience, and we are sad to hear when we have not met expectations. Thanks for taking the time to bring this to our attention. Please reach out to our support team at hello@getjobox.com and we'll do our very best to help you with this issue.
Hey
Bad app
