Tandem User Reviews

Customer Experience

Positive experience62.3% of reviews
Neutral5.0% of reviews
Negative experience32.7% of reviews

~ Based on 159 written reviews from the US App Store.

What users say

Is Tandem Safe?

Tandem - Living Together appears safe based on user ratings. AppsHunter Safety Score for Tandem is 86/100.

This assessment is based on 743 user ratings, with an App Store average of 4.3/5.

Safety Analysis

81.4% of ratings point to a safe experience
2.6% of ratings suggest some concerns
16.0% of ratings point to a risky experience

~ Based on 743 App Store ratings for Tandem.

Is Tandem Legit?

Tandem - Living Together appears to be a legitimate app. AppsHunter Legitimacy Score for Tandem is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Waste of time

The app has you make an account and takes you to a paywall you can’t get passed. This app seemed great by the ads but you can’t even try it out without buying first?

Started Off Good, Then Not Working

I created a shared transaction, then once account was set up, no clear way to create anymore split transactions. Navigation and onboarding doesn’t seem thought out

No thanks

It has you sign up but then doesn’t let you delete the account when you don’t want to pay for it.

Devs Stop Updating

Used this app religiously with my wife and now bugs stop our progress. Need to add new accounts now and the app doesn’t let me. Trying to look for alternatives. Good in practice but this app doesn’t have a professional team behind it.

In-app purchases

Even i wanted to use this app the amount of in app purchases when FIRST downloading genuinely takes over. At least let your downloaders get a chance to use it a lil because it’s common sense that a 7 day trial wont work for a relationship thats ACTUALLY trying to build something. If the app changes this issue, Id have no problem using it but mentally who wants a app that only throw’s subscriptions at you when you first download it. I would actually like to speak with the CEO on why a longer trail wasn’t given.
Show more

Good but buggy

In general, love the app and the way it works but it is very very buggy - and things that used to work, don’t anymore. I cannot unlock repeating splits, it mixes pending and non-pending charges for the same items (and you may need to unsplit pending auto splits). CC Credits used to show, but not any more. not easy to trace a charge back to an account, the labels applied to charges are sometimes changed / erroneously wrong. Wish there was a mode that listed it exactly matching the CC. Support is fairly unresponsive now - we’re great at the beginning.
Show more

Such a great app

My now husband and I have used this app for the 5 years we were dating. It’s been a staple and helps keep track of what we pay for especially when it came to trips. I love the app and how easy it is to use.

Needs more work

Transactions does not show which card was used. Impossible to split items like Amazon orders where we use multiple cards. And everyone I move away from the Transaction tab (clicking on another tab, or briefly switching to another app like my bank), the page refreshes and I lose where I was at.

needs fixes

It’s been months since I wrote my original review and the issues never were resolved. Don’t recommend.

Can’t use

Don’t have any transactions to split so I guess I’m not allowed to use this app

Great app but seemed abandoned

Such a great app for splitting cost but it seems like the developer has decided to park this project… bugs not getting fixed, no support team at all. I hope someone would take over this app and make it great again…

So buggy

Can’t get past the password creation

Works but needs fixes

Helps my partner and I split expenses, however the app will log me out and not let me log back in and has a lot of issues with that. Makes me want to look for a different option.

Horrible support glitchy app

Update: it’s been 4 months and I still haven’t been able to resolve any support issues, can’t get ANY response. Last patch was 7 months ago, clearly the creator of this app has abandoned it.

Tried using this app for over a month but it would never connect my account to my partners. We reached out to support several times, tried to call someone. Nothing. I can see my partner but they can’t see me constant 404 errors when trying to link. Horrible experience. Will be charging back the subscription fees.
Show more

Really helpful

Great way to keep up with expenses. Being able to do recurring, split halfway or at a certain percentage is very helpful

Doesn’t work, support unresponsive

Setup accounts, both me and my girlfriend did, and we couldn’t get them to link. They both showed we needed to complete registration on both ends, which was already done. Reached out to support 4 times and no response. We even paid for the subscription. Save your money, I’ll be disputing with my credit card to get my money back since service is not responsive.
Show more

Need Support Staff

This app has been great for myself and my fiance over the last few years living together. Lately though, we’ve noticed repeating split transactions that we’ve set up not actually repeating, and we’ve been unable to modify them after the fact for future terms, just turn them on and off. Additionally, I was recently randomly signed out of my account and when I requested a password reset, no email with a link was sent. After this failing multiple times, I attempted to contact support via the chat feature, also with no response. I finally decided to create a new email account, and reconnect with my fiance. We still aren’t seeing our transactions together and the app appears to not be supported. We’ve loved this app’s features so much these last years, but the lack of support is crippling!
Show more

Awful

This app is great in theory, but it doesn’t function at all. My partner and I both have issues logging in, making the accounts, and joining accounts. Their automated response help tool doesn’t respond. I think the app is unmanaged and needs to be taken down.

3 day free trial

only a 3 day free trial?? at least offer a week, cheapskates. and no notice of cost of the app until after you make the account and type all your info

feels misleading

wish they told you anywhere it’s a monthly subscription to even make an account, didn’t even get to see what the app had to offer without it forcing me to pay