Tandem User Reviews

Customer Experience

Positive experience47.5% of reviews
Neutral8.3% of reviews
Negative experience44.2% of reviews

~ Based on 2,442 written reviews from the US App Store.

What users say about Tandem

Is Tandem Safe?

Tandem: Practice Languages appears safe based on user ratings. AppsHunter Safety Score for Tandem is 92/100.

This assessment is based on 38,391 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.8% of ratings point to a safe experience
4.3% of ratings suggest some concerns
5.9% of ratings point to a risky experience

~ Based on 38,391 App Store ratings for Tandem.

Is Tandem Legit?

Tandem: Practice Languages appears to be a legitimate app. AppsHunter Legitimacy Score for Tandem is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Languages

I love this app so much! I wish you could set it too like ages 13+ or so though.

Parfait pour trouver des correspondant.es linguistique

J’ai déjà rencontré des personnes du monde entier partageant le même intérêt d’apprendre une nouvelle langue. Je recommande vivement!

BugStore

They are intentionally trying to sell you the premium by creating you many difficulties. One of the most frustrating experiences I had. Junkyard.

Ужас

Зарегистрировалась, прошла неделя, всё ещё не активировали профиль, ужасно работают

No option less than 1 star

Racist people are allowed to spread hate

Best app i have ever used

What should i say just wanna say it is the best of all time♥️

Too many ads

Overwhelmed with ads. Need frequency caps

Get rid of that takes feature!

Been suing the app for a long time, normally great but they introduced a takes feature that clutters up conversations, adds no value, and looks like phishing attempts

Close to being really great.

Most of the time connections with others are outstanding. One exception is it tries to translate to more popular word usage. This does not always help. It should only look for words in the language you want to learn. I rely on actual native speakers rather than the app for corrections.

Игры

Прекрасная тренировка в заучивании слов

Genuine feedback

EXCELLENT app.

I love the nonprofit organization, its goals, and its mission. While I understand the importance of financing the app and project, I do wish it were possible to add a little more benefits available to free users, particularly more translations (perhaps 10 max daily), as well as an option to make voice calls to practice pronunciation and speaking.

The Staff is EXCELLENT, DEDICATED, and HELPFUL. If I were richer id donate to this project
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bye.

从2019到2026。也是时候说再见了。这不是一个happy ending,而是一个bad ending。有些闲人或小心眼hater爱举报也是很恶心了。我最珍贵的回忆是在19-24年的疫情期,也算是青春了。感觉这个软件越来越严格和保守😅。可能自从2025年初,非会员降权只能选一门语言开始,就已经是终点了。👋🏻

It’s improved

I’ve been a regular Tandem user since 2016.

There are a lot of pluses and minuses, especially if you compare the current version with the original version.

In Old Tandem, you could learn eight languages at once, and switch languages as often as you wanted.

Now you can only learn one language at a time and you have to wait 24 hours to switch languages.

It’s cool because you can connect with people from all over the world. I made friendships in 2016 and 2017 that I still maintain today.

Attempting to date other Tandem users is strictly prohibited, so the quality of the atmosphere is very good.

There was a period when the app wasn’t working at all but they fixed a lot of bugs and now it works a lot better.
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Bugs&Ads

App is full of bugs, out of nowhere voice getting lost… Timing and ad usage are terrible. Even using emojis are paid… what a terrible experience… The way is act is like they just got out from hunger 🙄

I enjoy this app - it’s good.

But the sudden interruption of commercials have ruined conversations, the sound quality needs to be stabilized, and it seems cruel to limit listening time for those who don’t desire premium services

Too restrictive

The free version is now far too restrictive. And I’m never going to pay the prices they are asking for the premium version, it simply is not worth it for the price.

Three months

I’ve learnt a lot and met lits of interesting people from
around the world…
Pro member.

They don’t answer customer concerns.

Absolutely terrible customer service. I’ve emailed them various times about how I was swindled into upgrading to a non-free trial version of Pro Tandem, without any differentiation from the free trial to an actual subscription. I haven’t gotten any responses by a real person, only AI responses that don’t help at all, and only tell me I have to wait. I’ve been waiting, and this charge on my account has been blocking my ability to make purchases on my phone and download apps. It’s getting incredibly stressful day-by-day. The day that I switched my trial (without prior knowledge it was a $15 subscription), it went through without payment, further leading me to believe it was a free trial upgrade. The app didn’t tell me I had to pay at all. Then, the next night, my card was charged over 60 times, I kid you not, from Tandem for $14.99. At that moment, I was at a birthday dinner, trying to take pictures with my family, and was unable to take any more because the 60 notifications had slowed my phone down tremendously. They haven’t answered my emails, my DMs, nothing, so a bad review is my last resort. If I knew Tandem was like this I would’ve never downloaded the app, shame on you guys. I do not recommend this app to anyone that doesn’t want to be locked into a $15 subscription out of nowhere.
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To many Ads

I been on Tandem since release and each year I am experiencing less and less features locked behind a paywall.

Tandem rules suck

Tandem needs to be improved moderators can’t work properly safety team is suck , lots of scammers there ! Be aware before downloading this trash