Tangem - Crypto wallet appears to be a legitimate app. The AppsHunter Legitimacy Score for Tangem is 93 out of 100 points across 7 verification signals from App Store and developer data.

Tangem Reviews: Is It Legit?

Name: Tangem - Crypto wallet
Rating: 4.88754 (25005 reviews)

Tangem - Crypto wallet

Tangem AG

💼 Business

💰 Finance

Customer Experience

Positive experience83.6% of reviews

Neutral4.7% of reviews

Negative experience11.7% of reviews

~ Based on 1,372 written reviews from the US App Store.

What users say about Tangem

Reviews of Tangem are mostly positive: the Finance app is rated 4.9/5 from 25K App Store ratings. What users like most: easy to use, secure cold storage. Top complaints: issues with facial recognition, unreliable balance display. Summarized from real user reviews.

Positive things

🚀Easy to use
🔒Secure cold storage
👍Convenient card-based design
🚀Straightforward setup
👍User-friendly interface
🚀Fast transactions
🚀Seamless integration with mobile app

Negative things

🐛Issues with facial recognition
🐛Unreliable balance display
🐛Transactions not always successful
🐛Limited customer support
🐛Restricted functionality in certain regions
🐛Compatibility issues with newer devices

Is Tangem Safe?

Tangem - Crypto wallet appears safe based on user ratings. AppsHunter Safety Score for Tangem is 98/100.

This assessment is based on 25,005 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.4% of ratings point to a safe experience

0.8% of ratings suggest some concerns

0.8% of ratings point to a risky experience

~ Based on 24,979 App Store ratings for Tangem.

Is Tangem Legit?

Tangem - Crypto wallet appears to be a legitimate app. AppsHunter Legitimacy Score for Tangem is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Ограбили

С моего кошелька который считается надежным пропали 7000 монеты Poligon

Не храните деньги здесь

ЭЭдуард1509

7 days ago

Response from developer

Нам очень жаль, что вы столкнулись с пропажей монет. Tangem не имеет доступа к средствам пользователей; перевод возможен при подписании транзакции или через разрешение, предоставленное приложению. Пожалуйста, напишите на support@tangem.com, чтобы мы помогли разобраться в произошедшем. Остерегайтесь тех, кто предлагает помощь от имени Tangem в личных сообщениях. — Tangem Support Bot (AI assistant) ⠀

Poor Support and No Clear Escalation Process

My experience with Tangem Pay has been genuinely disappointing. I have been trying to resolve a simple Apple Pay issue for nearly two weeks, but most of the support responses have been repetitive and the problem remains unresolved. Even after completing all requested troubleshooting and having Apple Support directly check my device, I still have not received a clear technical solution.

For a service that handles payments and financial transactions, I expected much better and more responsible customer support. Based on my experience, I would rather use other services that provide more effective support and clearer accountability.

SSoheilfd

11 days ago

Limited Features for Canadian Users

Tangem is a great wallet, but Canadians are still limited when it comes to buying, selling, and swapping crypto. Many third-party services aren’t available in Canada. I’d like to see Tangem improve support for Canadian users, especially CAD withdrawals to Canadian banks.

Ggofitlife

13 days ago

My favorite

Very convenient and safe. Good customer support team

IKIlya Korneev

14 days ago

Response from developer

Thank you for the lovely review! We’re glad Tangem fits so well into your day and that our team made a good impression. ⠀

Simple, almost to simple

Great overall cold wallet but the one thing I find missing and almost can’t believe, is the fact there’s no overall “portfolio graph” showing balance over time. Seems like an oversight.

NNickman0420

14 days ago

I love this wallet.

Easy to use, secure and generally awesome.

CChasenApps

14 days ago

Constant no connection errors

I’ve lost thousands in value from this app because there are constant no connection errors when doing a swap. Support is also completely useless. It takes a week or more for them to do basically nothing but ask you the same questions over and over again

OOj_theif

18 days ago

Главный экран/DeFi/Парольная фраза

1) Главный экран. После обновления дизайна, верхняя часть отображения общего баланса и миниатюра карты, стали не совсем наглядными. С одним кошельком это не проблема. Но когда их несколько, приходится более вглядываться и внимательнее смотреть, чтобы не ошибиться. Разный дизайн кошельков, помогал раньше только кинуть взгляд и все понятно. Теперь же там очень маленькие миниатюры карт, которые менее наглядные. Хотелось бы иметь возможность, выбрать дизайн отображение миниатюр. Или верните как раньше.
2) DeFi. Хотелось бы видеть развитие в этом. Да есть возможность подключение, в подробностях можно посмотреть каким dApps подключено. Но хотелось бы видеть как минимум суммы размещённых средств и историю транзакций. В общем, больше возможностей работы в этом сегменте. Возможность работы с Rabby.

Дополнение:
3) Добавьте возможность, через настройки приложения, добавлять парольную фразу к уже созданной сид фразе. Чтобы дальше была возможность управлять ими в приложении. Как при использовании нескольких комплектов карт, свайпами на главном экране.

Aavm_mav

18 days ago

Response from developer

Спасибо, что пользуетесь Tangem и подробно поделились впечатлениями. Передадим команде продукта ваши пожелания по отображению кошельков, возможностям DeFi и управлению парольной фразой. ⠀

Most exceedingly remarkable and extremely exceptional cryptocurrency recovery technology expertise

I just got here and it reminds me of one of the greatest expert I have seen in my life who I also met through the review of a stranger when i almost lost my funds, it happen that someone I met online few months ago deceived me into investing in an online cryptocurrency platform. my first three investments was successful but / never knew it was a trap, I then decided to invest bigger amount to make massive profits, when my investment was over, it was time to take my profits, I was told to pay a fee, l paid it because I felt my profit was enough to cover it up, but I was wrong, I never realised that these are scammers till | lost all my funds, i even has to borrow, long story cut short I lost over $915k in the company, contacted the person that referred me but she never replied which, the whole situation got me really depressed to some extent. I started looking for solutions and that's when I got into looking out for a genius expert team who could be of help, Luckily enough came across (ForensicRecovery01@ gMailcom) from an online review, 1 messaged him through his email and I explained everything that happened to him and he assured me to be of help. he assured me to be of help. I trusted him even that moment | was vulnerable, he requested for my wallet for transfer of my lost money and he did get all my lost funds back with ease. Thank you!

DMDouglas MTG

19 days ago

Хороший кошелек Но…

Сделайте что нибудь с комиссиями! Они самые большие, тот же Safepal намного выгоднее чем Tangem, обидно конечно, ваш кошелек удобнее! Но…

Ddavomusic1

19 days ago

Response from developer

Be assured that your Tangem wallet, app, keys and all our services are not affected and remain secure. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ Tangem ( https://tangem.com?utm_source=crm&utm_medium=email&utm_campaign=info_cus_aug ) ************************************************************************************* Important information about a security incident at Tangem’s support management system ************************************************************************************* *Dear Tangem Customer,* We want to let you know about a security incident affecting the support system we use to handle customer requests. *What happened* On October 9, an unauthorized third party gained access to that system and may have obtained some customer names, email addresses, and in a limited number of cases the content of conversations with our Support team. *Be assured that your Tangem wallet, app, keys and all our services are not affected and remain secure. We continue to monitor the situation and will provide further updates if material developments arise. * *What this means for you* Customer names and email addresses could potentially be used by scammers to send personalized phishing emails or impersonate Tangem Support. These messages may include your real name or email address, use Tangem branding, and ask you to verify your wallet, visit a fraudulent website, or share sensitive information. *How to protect yourself:* • Be cautious of emails claiming to be from Tangem, especially those requesting urgent action. • Do not click suspicious links or scan unexpected QR codes. • Never share your seed phrase, private keys, passwords, PINs, or verification codes. • Remember that knowing your name or email address does not make a sender trustworthy. * * • Report suspicious communications to our Support team at support@tangem.com. *Tangem will NEVER ask you to disclose your seed phrase or private keys through email, messaging apps, phone calls, or any other communication channel.* We take the security of your personal information seriously. We are actively investigating this incident, have secured our systems and are working with our software provider to ensure the issue is fully fixed. We will provide further updates as additional verified information becomes available. If you have any questions or concerns, please contact our Support team at support@tangem.com Tangem Team X ( https://x.com/tangem ) Reddit ( https://www.reddit.com/r/Tangem/ ) YouTube ( https://youtube.com/@tangem_official ) Telegram ( https://t.me/+j_fOYkcqUxs5Njgy ) Instagram ( https://www.instagram.com/tangemwallet/ ) Facebook ( https://www.facebook.com/tangemwallet ) Discord ( https://discord.com/invite/3gFCCQW2ux ) LinkedIn ( https://www.linkedin.com/company/tangem ) GitHub ( https://github.com/tangem ) TikTok ( http://tiktok.com/@tangemwallet ) Global Headquarters, Tangem AG, Baarerstrasse 10, 6300 Zug, Switzerland To unsubscribe from future emails, click here ( ). Fraud and Security Notice Please be alert to potential scams and impersonation attempts. We will never contact you first to request personal information, passwords, or payments. We also never make contact by telephone or through messaging apps. All genuine communication from us will come only from our official company email domain. If you receive an unexpected message, link, or call claiming to be from us, do not share any information. Instead, reach out to us directly through the contact details on our website to verify authenticity. Your awareness helps keep your account safe. Tangem AG provides only hardware wallets and non-custodial software solutions for managing digital assets. Tangem is not regulated as a financial services provider or cryptocurrency exchange. Tangem does not hold, custody, or control users’ assets or transactions. Crypto transaction services are provided by third-party providers. Tangem provides no advice or recommendation on use of these third-party services.

Great customer service

Staff is always helpful and responses are as prompt as they can be,reliable service

Rroseeva47

20 days ago

Cards stop working after awhile

Kept my cards apart from my wallet. Eventually they stopped working and I could not reset the password of my main card. Support is basically telling me they can’t help. When I attempt to reset in the app it says to try again-over and over again. And for some reason it seems that my backup card had a separate account? I will update this once its resolved, that’s if it is.

QQwelbert

21 days ago

Easy way to store

I love this wallet very easy to sore you cryptocurrency

ETElse Trumpo

24 days ago

Crypto Wallet

Great card .
Easy to use reliable .
I will buy more 🧑🏻‍🌾

CKcrypto kalbar

24 days ago

Kenner

Everything works great. Looking forward to being able to swap my lesser known coins in the Cardano ecosystem.

KDKenneth dog

25 days ago

Versatility

The app offers a wide range of tokens, blocks chains, and decentralized apps that improve and enhance the overall user experience and onboarding process into crypto.

ASAlexson Surpris

25 days ago

Great

I like it so much I referred my nephew did realize you have a referral program

Gganaz

a month ago

Setup in2 mins

Simple straight forward to setup can have seed or without choose 3 card if without probs safest option no worries about compromised seeds or losing them

JTJamie Tangem

a month ago