Ужас
I report these accounts, but nothing seems to happen. They remain active and continue targeting women with their scams. They create accounts in large numbers — every day I see the same people’s photos being used with different names and ages.
Very quickly, they suggest moving the conversation to Telegram or Signal. They even frequently mix up their own accounts with each other. Despite numerous reports, the support team seems to take no action.
There are also a lot of profiles using pictures instead of actual photos of themselves.
This is a very strange policy: asking users to pay $30 for a premium version of an app where they are then constantly targeted by scammers, while the app’s staff apparently do nothing about it.
I expected a dating app to provide at least some basic level of safety and moderation. Instead, it feels like the platform is full of fake profiles and scammers, with very little being done to protect its users.
虚偽通知
虚偽通知を送ってくるゴミアプリです。
Response from developer
レビューをお寄せいただきありがとうございます。このたびは、通知の内容によりご不快な思いをさせてしまい、申し訳ございません。 マッチングに関する通知は、ユーザーのご利用状況やおすすめ情報などをもとに配信される場合があり、通知を受け取った時点でマッチングが必ず成立することを保証するものではございません。今回のご指摘を真摯に受け止め、より分かりやすく誤解を招かない通知内容となるよう、改善に努めてまいります。 貴重なご意見をいただき、ありがとうございました。
Banned for no reason
Response from developer
Hi, we’re sorry to hear about your experience and understand how frustrating it can be to have your new account restricted after completing the verification process. Account restrictions may be triggered by our safety and security systems for a variety of reasons, and we understand that this can sometimes be unexpected. We’d be happy to help review your situation and provide clarification through our official support channels. We’re also sorry that you did not receive a timely response from our support team. Your feedback is important to us, and we’ll continue working to improve our support experience and response times. Thank you for giving tantan another chance and for sharing your feedback. We hope we can help resolve your issue and provide you with a better experience.
Scam
Scam
Response from developer
Hi, we’re sorry to hear that your experience with tantan has made you feel concerned about the authenticity of profiles and matching process. We take the authenticity and safety of our community seriously and continuously work to detect and remove fake or fraudulent accounts. Regarding unexpected matches, we understand how concerning this can be, and we’d like to investigate if a match occurred without you intentionally liking the other profile. Please contact our support team through the in-app Help/Feedback channel and provide any relevant screenshots or details. This will help us review the situation and identify any potential issues. Thank you for bringing this to our attention. Your feedback helps us continue improving the matching experience and platform safety.
100% scam
Felt like all I got was Fake likes
Response from developer
Hi, thank you for sharing your experience. We’re sorry that the number of likes you received did not translate into the matches you expected, and we understand why this could make you question the authenticity of those likes. Likes and matches are separate interactions, and receiving a like does not necessarily mean that a mutual match will occur. However, we take concerns about account authenticity and the matching experience seriously. If you believe the likes or matches on your account are not behaving as expected, please contact our in-app Customer Support/Help Center with relevant screenshots and details so our team can investigate. We appreciate your feedback and will continue working to improve the transparency, authenticity, and overall experience of matching on tantan.
詐欺系
Response from developer
この度はご不快な思いをおかけし、申し訳ございません。 安心してご利用いただける環境づくりを大切にしており、不審なアカウントや不正行為については適切に対応しております。 もし具体的な状況や不審なユーザーについてお気づきの点がございましたら、アプリ内の通報機能よりお知らせください。いただいた情報をもとに確認・対応いたします。 貴重なご意見をお寄せいただき、ありがとうございます。今後も皆さまに安心してご利用いただけるサービスを目指して改善してまいります。
Worst Dating App!!
I’ve also noticed profiles using photos that don’t seem to match the person behind the account, which makes the whole experience feel fake and untrustworthy. Instead of meeting genuine people, you spend most of your time wondering whether you’re even talking to a real person.
The app seriously needs better verification and stronger moderation to remove fake profiles, bots, and scammers. Until that improves, I wouldn’t recommend wasting your time or money here.
Response from developer
Hi, thank you for taking the time to share such detailed feedback. We’re sorry to hear that your experience on Tantan left you feeling frustrated and unable to trust the interactions you encountered. We take concerns about fake profiles, bots, scams, and misleading profile information very seriously. We continuously work to strengthen our detection, verification, and moderation systems, while also using user reports to help identify and take action against suspicious accounts. If you encounter profiles or conversations that appear suspicious, please report them through the app or contact our customer support with the relevant details. This helps our team investigate and take appropriate action. We understand that genuine connections and a sense of trust are essential to a dating app. Your feedback regarding verification, moderation, and the quality of interactions is valuable, and we’ll share it with the relevant teams as we continue improving tantan.
So many scammer profiles
Response from developer
Hi, thank you for taking the time to share such detailed feedback. We’re sorry to hear about your experience with suspicious profiles on tantan, particularly while using the app in the UK. We take concerns about scams, fake profiles, impersonation, and misleading information very seriously. We continuously work to strengthen our detection, verification, and moderation systems, and user reports are an important part of helping us identify suspicious accounts. We also understand your frustration when you encounter a profile that appears suspicious but have difficulty providing evidence. If you come across a profile or interaction that you believe may be fraudulent, please report it through the app or contact our customer support with as much relevant information as possible. Our team can then review the account and take appropriate action in accordance with our policies. Your feedback about the UK experience and the difficulties around verifying suspicious profiles is valuable. We’ll share your concerns with the relevant teams as we continue improving tantan’s safety measures and working toward a more trustworthy dating environment.
Spam fake profiles
Fake profiles
Lots of scammers there
Dead island
About half of the men profiles seem to be fake accounts or bots. Many of the remaining users communicate like NPCs, even those who are supposedly verified. The first message is almost always the same scripted line: “Where are you from, friend? I’m from…” and then they go silent. At the same time, many of these accounts appear to stay online almost 24/7, which makes it feel like artificial filler rather than real users.
Meanwhile, my own verification keeps disappearing even though I’m a real user. I’ve had to contact support just to get it restored.
Response from developer
Hi, thank you for taking the time to share such detailed feedback. We’re sorry that your experience with tantan Global has felt frustrating, particularly regarding the limited number of profiles, suspicious accounts, and repeated verification issues. We understand how disappointing it can be to have a small selection of profiles in your area or encounter conversations that feel repetitive or inactive. tantan takes concerns about fake accounts, bots, and misleading behavior seriously, and we continuously work to identify and take action against accounts that violate our guidelines. Regarding your verification being removed repeatedly, we’re sorry for the inconvenience this has caused. If this happens again, please contact tantan Customer Support with your account details and relevant screenshots so our team can investigate and assist you further. We appreciate your feedback about the matching pool and the quality of interactions. We’ll share your comments with the relevant teams as we continue working to improve tantan's user experience, account authenticity, and verification system.
Scammer city
absolutely malicious
I’m not criticizing anyone for having sexual intentions—that’s a personal choice. But I absolutely cannot tolerate people using scams to steal money from others. If you let even one person get away with it, others will assume that financial scams are acceptable here. It creates an environment where criminal activity can thrive, which goes completely against the platform’s original purpose. The platform’s management also has a responsibility to prevent this.
Response from developer
Hi, we’re sorry to hear about your experience. We understand how concerning and frustrating it can be to encounter users who may be attempting to scam others or request sensitive financial information. tantan takes reports of scams and fraudulent activity seriously. We continuously work to detect and remove accounts that violate our Community Guidelines, and user reports are an important part of this process. For the specific accounts or conversations you mentioned, please report them through the app and contact our Customer Support team with any relevant details so we can investigate further and take appropriate action. For your safety, please never share card details, passwords, verification codes, or other sensitive financial information with anyone you meet on the platform. Thank you for bringing this to our attention. We appreciate your feedback and will continue working to make tantan a safer and more trustworthy place to connect with others.
App feels fake
I’d rather have no dating life than to submit to corporate greed like this.
Response from developer
Hi, we’re sorry to hear that your experience with tantan has left you feeling frustrated and that the app did not meet your expectations. We understand your concerns regarding Likes and paid features. Some features and benefits may be available only through certain subscription plans or in-app purchases, and we aim to clearly communicate these options within the app. However, we also understand how confusing it can be when profiles or Likes you’ve seen are no longer available. If you believe there may be an issue with how your Likes or profiles are being displayed, please contact tantan Customer Support through the app with your account details and, if possible, screenshots of the issue. Our team can review the situation and provide further assistance. Thank you for sharing your feedback. We’ll continue working to make our features clearer and improve the overall experience for our users.
Mostly Fake Accounts
stupid app
Response from developer
Hi, we’re sorry for the frustration caused by the repeated photo verification requests. We understand how disappointing it is to spend time uploading your real, unedited photos and still receive prompts to use a real picture. Photo verification is designed to help maintain a safe and authentic community on tantan, but we recognize that genuine photos may sometimes be incorrectly flagged. You should not need to alter your real photos using AI to complete verification. Please contact tantan Customer Support through the app and provide screenshots of the verification message and details of the issue. Our team can review your case and assist with the verification process. Thank you for bringing this to our attention. We’re continuously working to improve the accuracy of our photo verification system and provide a fairer, smoother experience for all users.
