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Taobao - Online Shopping App

Taobao - Online Shopping App

Shop All You Want

10K ratings
2357 reviews
🌟 Lifestyle
🛍️ Shopping
Free
In-App Purchases

Details

Released
September 4, 2010
Updated
October 27, 2026

Developer

浙江淘宝网络有限公司
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Taobao - Online Shopping App screenshot #1 for iPhone
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Taobao - Online Shopping App screenshot #5 for iPhone
Taobao - Online Shopping App screenshot #6 for iPhone
iphone
ipad
realityDevice
🧾$0.99 - $999.99
In-App Purchase↘︎
📌Ready
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About

This e-commerce platform offers a vast selection of products from global brands and small vendors. It provides a secure and convenient shopping experience with integrated payment options and cross-border shipping. Enjoy year-round promotions and an expanding English interface in select regions.

✓Extensive range of global brands
✓Diverse offerings from small vendors
✓Safe and seamless shopping experience
✓English interface available
✓Year-round promotional activities
✓Cross-border direct shipping
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What users say about Taobao

Reviews of Taobao are mixed: the Shopping app is rated 3.7/5 from 10K App Store ratings. What users like most: efficient shopping platform, variety of products. Top complaints: strict account verification requirements, lack of English language support. Summarized from real user reviews.

Positive things

  • 🚀Efficient shopping platform
  • 👍Variety of products
  • 💡Convenient for overseas buyers
  • 🚀Fast delivery

Negative things

  • 🔒Strict account verification requirements
  • 👎Lack of English language support
  • 🐛Frequent app crashes
  • 👎Aggressive advertising
  • 👎Complicated return/refund process
See all reviews
+1

What's New in Taobao

10.68.10

October 27, 2026

Official Sitewide Discount: Top sellers up to 15% off, stack vouchers for extra savings. Taobao Live: Enjoy a 0-Yuan deposit on presales. TaoCoins: Group up to share 2 billion Yuan for extra discounts on great items. 1-Yuan Gifts: Grab 100-Yuan gifts for just 1 Yuan. Top Sellers List: Official top-brand picks up to 15% off. Taobao Billion-Yuan Subsidy: Official markdowns and real savings! Millions of good deals at great prices. New users exclusive deals.

More
1

Subscriptions & In-App Purchases

$0.99

淘宝直播1元充值包

可兑换直播间礼物

Events

Read more about 七夕礼遇季
Event EndedSpecial Event

七夕礼遇季

七夕礼遇季，上淘宝甄选每一份心意好礼

Aug 10, 2026 — Aug 19, 2026

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Read more about 38焕新周
Event EndedSpecial Event

38焕新周

上淘宝买新品更优惠

Mar 3, 2026 — Mar 9, 2026

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Read more about 38开门红
Event EndedSpecial Event

38开门红

上淘宝买新品更优惠

Feb 28, 2026 — Mar 3, 2026

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User reviews

Most RecentHighest RatedLowest Rated

FULL OF SCAMMERS

Terrible, not only did I get scammed but clothes gave me an allergic reaction + skin rashes
JJ678xF

Forced sign in

Can’t even view products without the annoying pop up to sign up appears
TTiagoNZ

Rubbish all

Cannot register kept asking for Otp
FFoynes

To expensive shipping

I can’t buy anything!!! Shipping on everything is literally $23 or higher!! It’s not okay taobao! Fix it, why shipping in Canada now is so expensive!!!????
Bbbo$

Poorest customer service and after sales support

Seller sent the wrong item. About AUD200 wasted and they weren’t willing to issue a refund. Best they could offer is to issue a voucher less than 50% of the full cost. What a bunch of scammers!
Bblckrngr
See 2352 more reviews

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User experience

🐞

Reported Bugs

3 issues

Inability to change language settings

Bug

Frequent app crashes and freezes

Bug

Inconsistent behavior when switching between devices

Bug
✨

Requested Features

4 requests

Add English language support

Feature

Improve international shipping options

Feature

Streamline account registration and verification

Feature

Enhance customer service and support

Feature

FAQ

What is Taobao?

Taobao is a leading e-commerce platform offering an extensive selection of products from global brands and small to medium-sized vendors. It aims to provide a convenient, engaging, and secure shopping experience for over 1 billion users worldwide.

What are the key features of the app?

Key features include access to thousands of global brands and unique items from small businesses, a safe and seamless shopping experience with integrated local payments and cross-border shipping, an English interface in select regions, and year-round promotional activities for discounted prices.

Is the app free to use?

The app itself is free to download and use. While the platform offers in-app purchases for products, there are no upfront costs to access the shopping features. Users can also benefit from promotional activities and discounts.

What regions have the English interface?

The English interface is currently available in Malaysia, Singapore, Australia, Thailand, and Cambodia. The app is working to expand this feature to more regions soon, but users in other areas can still shop using the Chinese interface.

How does shipping and payment work?

The app integrates local e-wallets and credit card payments in selected regions, along with cross-border direct shipping options. Some products may also offer free shipping and local return services for a more convenient shopping journey.