Glitchy and infuriating
Great idea but very poorly executed. Wouldn’t recommend it in the state that it is.
Response from developer
Dear Customer, We sincerely apologize for any inconvenience caused. OTP issues often occur with converted numbers, and this is related to the network provider. If you’re having trouble resetting your PIN, please share your number with us via social channels so we can promptly assist you in resolving your concern.
Scam
Response from developer
Dear Customer, We sincerely apologize for the inconvenience caused. We would like to inform you that cancelling your subscription does not immediately terminate your access to the service. You can continue using your subscription until its expiry date. If you are experiencing any issues logging in, kindly share your number along with a screenshot of the issue via our social channels. We will investigate the matter promptly and assist you in resolving it.
Scam
Response from developer
Dear Customer, We sincerely apologize for the inconvenience you are experiencing. Subscription details are available under the Subscription section within the application. If you are unable to locate it or are facing any difficulty, kindly reach out to us via our social channels or WhatsApp, and our team will be happy to assist you in resolving your concern.
Scam Alert
1)You will not be able to login after you pay. Even if you get lucky and login it will start buffering.
2)No one receives the customer call. So another fraud
3) They auto renew the package without your approval so better to not share personal banking, Bkash or any other sensitive information.
Response from developer
Dear Customer, We sincerely apologize for the inconvenience and frustration you have experienced. This is certainly not the experience we aim to provide. We take your concerns seriously and would like to investigate this on priority to assist you promptly. Please reach out to us via email with your number at customerservice.bd@tapmad.com, so our team can review the issue and support you further.
