They are a total scam.
Tapmad tapshop
Subscription for nothing
Response from developer
Dear Customer, We're sorry to hear about your experience and apologize for the inconvenience caused. Kindly reach out to us through our social channels and share a screenshot of the issue you are facing. Our team will investigate the matter and assist you promptly in resolving your concern.
Not working in kuwait
Streaming
Response from developer
Dear Customer, Thank you so much for your amazing feedback! We're thrilled to know you had such a great experience on our platform. Your support truly means the world to us and motivates our team to keep delivering the best in sports and entertainment.
Several issues with broadcast
Response from developer
Dear Customer, We're sorry to hear about your experience and sincerely apologize for the inconvenience caused. This is certainly not the experience we aim to provide. Kindly reach out to us through our social channels with your number along with further details of the issue you are experiencing. So, our team can investigate and assist you promptly.
Thumb down ๐
Otp problem
Unsatisfied
โค๏ธ
Smooth performance and lots of useful content.
Worst streaming experience ever!
Response from developer
Dear Customer, We regret any inconvenience you may have experienced. Based on your review, weโre unable to understand what went wrong. Could you please email us at customerservice@tapmad.com with more details? Weโll look into it right away, and once weโve addressed your concerns, we hope youโll reconsider your rating.
Glitchy and infuriating
Great idea but very poorly executed. Wouldnโt recommend it in the state that it is.
Scam
I paid for the subscription and never got the account . It took me to visa website and never re directed me back . I waited for 15 mins , even though i tested my net and was perfectly fine . App is laggy anyways , bugs all over , not all matches. I wouldnโt even use it for free .
Response from developer
Dear Customer, We sincerely apologize for the inconvenience and frustration you have experienced. We would like to investigate the subscription issue you encountered. Kindly share your number and relevant details with us via our social channels. Our team will review the matter promptly and assist you accordingly.
Immediate Response
Reached out to them via Instagram and they fixed the issue within a few hours and dropped me a text to even confirm if itโs working.
Appreciate the Tapmad Team :)
Scammer
My game screen not working
Scam
Response from developer
Dear Customer, We sincerely apologize for the inconvenience caused. We would like to inform you that cancelling your subscription does not immediately terminate your access to the service. You can continue using your subscription until its expiry date. If you are experiencing any issues logging in, kindly share your number along with a screenshot of the issue via our social channels. We will investigate the matter promptly and assist you in resolving it.
Terrible app
Disappointed with subscription
Scam
Response from developer
Dear Customer, We sincerely apologize for the inconvenience you are experiencing. Subscription details are available under the Subscription section within the application. If you are unable to locate it or are facing any difficulty, kindly reach out to us via our social channels or WhatsApp, and our team will be happy to assist you in resolving your concern.
