They are a total scam.
Tapmad tapshop
Response from developer
Dear Customer, We apologize for the inconvenience. Please share a screenshot of the issue you’re facing via email at tapshop@tapmad.com, so our team can look into it and assist you promptly.
Subscription for nothing
Response from developer
Dear Customer, We're sorry to hear about your experience and apologize for the inconvenience caused. Kindly reach out to us through our social channels and share a screenshot of the issue you are facing. Our team will investigate the matter and assist you promptly in resolving your concern.
Not working in kuwait
Streaming
Response from developer
Dear Customer, Thank you so much for your amazing feedback! We're thrilled to know you had such a great experience on our platform. Your support truly means the world to us and motivates our team to keep delivering the best in sports and entertainment.
Several issues with broadcast
Response from developer
Dear Customer, We're sorry to hear about your experience and sincerely apologize for the inconvenience caused. This is certainly not the experience we aim to provide. Kindly reach out to us through our social channels with your number along with further details of the issue you are experiencing. So, our team can investigate and assist you promptly.
Thumb down 👎
Otp problem
Unsatisfied
❤️
Smooth performance and lots of useful content.
Response from developer
Dear Customer, Thank you for your wonderful feedback! We're delighted to hear that you're enjoying the app and having a smooth streaming experience. Your support means a lot to us, and we'll continue working hard to bring the best sports content your way.
Worst streaming experience ever!
Response from developer
Dear Customer, We regret any inconvenience you may have experienced. Based on your review, we’re unable to understand what went wrong. Could you please email us at customerservice@tapmad.com with more details? We’ll look into it right away, and once we’ve addressed your concerns, we hope you’ll reconsider your rating.
Glitchy and infuriating
Great idea but very poorly executed. Wouldn’t recommend it in the state that it is.
Response from developer
Dear Customer, We sincerely apologize for any inconvenience caused. OTP issues often occur with converted numbers, and this is related to the network provider. If you’re having trouble resetting your PIN, please share your number with us via social channels so we can promptly assist you in resolving your concern.
Scam
I paid for the subscription and never got the account . It took me to visa website and never re directed me back . I waited for 15 mins , even though i tested my net and was perfectly fine . App is laggy anyways , bugs all over , not all matches. I wouldn’t even use it for free .
Response from developer
Dear Customer, We sincerely apologize for the inconvenience and frustration you have experienced. We would like to investigate the subscription issue you encountered. Kindly share your number and relevant details with us via our social channels. Our team will review the matter promptly and assist you accordingly.
Immediate Response
Reached out to them via Instagram and they fixed the issue within a few hours and dropped me a text to even confirm if it’s working.
Appreciate the Tapmad Team :)
Response from developer
Dear Customer, Thank you so much for your kind words and for taking the time to share your experience with us! We're delighted to hear that the issue was resolved promptly and that our team was able to assist you effectively. Providing a seamless viewing experience and responsive customer support is always our priority.
Scammer
My game screen not working
Scam
Response from developer
Dear Customer, We sincerely apologize for the inconvenience caused. We would like to inform you that cancelling your subscription does not immediately terminate your access to the service. You can continue using your subscription until its expiry date. If you are experiencing any issues logging in, kindly share your number along with a screenshot of the issue via our social channels. We will investigate the matter promptly and assist you in resolving it.
Terrible app
Disappointed with subscription
Scam
Response from developer
Dear Customer, We sincerely apologize for the inconvenience you are experiencing. Subscription details are available under the Subscription section within the application. If you are unable to locate it or are facing any difficulty, kindly reach out to us via our social channels or WhatsApp, and our team will be happy to assist you in resolving your concern.
