Tapo User Reviews

Customer Experience

Positive experience8.3% of reviews
Neutral2.8% of reviews
Negative experience88.9% of reviews

~ Based on 36 written reviews from the US App Store.

Is Tapo Safe?

Tapo appears mostly safe based on user ratings. AppsHunter Safety Score for Tapo is 73/100.

This assessment is based on 110 user ratings, with an App Store average of 3.7/5.

Safety Analysis

68.2% of ratings point to a safe experience
0.9% of ratings suggest some concerns
30.9% of ratings point to a risky experience

~ Based on 110 App Store ratings for Tapo.

Is Tapo Legit?

Tapo appears to be a legitimate app. AppsHunter Legitimacy Score for Tapo is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Brought tapo camera

App doesn’t even work.

Doesn’t work

Not even sure if this is the right app or if they’re pretending to be somebody else. Cause it won’t load any cameras.

Won’t set up my cameras.

Suggest that my cameras aren’t new, but they are brand new sealed box from Amazon. What a waste of money what a bad app.

Non user friendly

Bought a tapo light only instructions were download the app and follow instructions, tried that and found no real instructions at all, as a result never got the lights set up and ended up returning them. Absolutely pathetic app

Fake

This is a fake app that doesn’t work and is probably there to steal your data

App in Spanish, no setting for English.

Setting up the Tapo security Camera is a nightmare, so complex, app doesn’t have settings or default to English, so many better options out there, how do I cancel my subscription, return the cameras I bought and get funds refunded?

No option for English

No option for English

In SPANISH!

My default language on my iPhone is not Spanish and I cannot follow any directions on this app. I will have to return both devices. This is a terrible problem. They aren’t useable for us. I wish I spoke Spanish!

Response from developer

We are not that provider. Read first! We are a digital business card provider.

App is only in Spanish

I bought an English product with English instructions and now only have access to the app in Spanish. This feels like a major bug. Please address ASAP.

Opens in Spanish

Rubbish app

Language

Can’t get this in english

Useless unless you speak Spanish

Spanish language only, although the language version states English. Thank God Amazon will take this back and refund my money. This is garbage to me.

Pésimo

Muy difícil de iniciar una cuenta

Spanish app

I also downloaded the app and it is in Spanish even though the Apple description says it is English. Update: the Tapo app is Spanish and the TP-link Tapo app is English.

Response from developer

We are not that provider. Please read First

Rick, the owner

It keeps showing up in the Spanish language on my iPad don’t know why

Language

Cannot find English version !

Response from developer

We are a business digital cards, not the app you are looking for as the IoT.

Tapo

I need it in English

Response from developer

We are not that provider

impossible d’utiliser cette application après avoir acheté la prise tapo

Pas d’aide pur faire fonctionner la prise Tapo acheté
et toujours en espagnol

Response from developer

We are not that app

Takieshia

I can’t get it in English i need help

Response from developer

This is not the app of IoT

This app does not work

There’s no place to register your camera. It doesn’t come in English. I don’t speak Spanish. There’s no place to convert to English. This app is poorly made.

Response from developer

This is not the app of IoT