Absolute garbage and a rip off
Avoid at all costs. They resumed my lawn mowing service with no notice (they claimed to have left a voicemail, meanwhile they send an email for everything else) and jacked up their prices. You have to call to complain or even cancel services, and the person on the phone is rude as can be. They refused to fund a mowing I didn’t authorize, so I cancelled my services from them completely. What a scam. Like I said, avoid at all costs. Absolute trash organization.
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Service and customer service is awful
I’ve been going back and forth for the past week about them cutting my lawn 4 days after they already cut it!!! Grass doesn’t even have the chance to grow that quickly with no rain water, the pictures of before and after are identical after taken account of the streak marks on the lawn. The customer service really tried to offer me a discount on service when the contractor should have noticed my grass was already cut and looked fine. Get this app off the App Store.
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I Don’t Recommend Task Easy
When on my property while doing the lawn my fence gate screw was broke and they denied my claim because of course wasn’t home to have proof that they damaged my fence so it’s the contractors word against mine. You can do better finding your own contractor that won’t leave you hanging after they cause damage to your property and deny it. They claim if anything happens to your property while they are on it they will fix it. Well saying that they will sounds great on paper until something actually happens
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Major issues with this app
I used Task Easy for over a decade. It worked well but I got locked out of my account when I changed addresses. They couldn’t help me access my account and then I had no control of when contractors were coming or my billing info. I called several times and asked to close the account, remove my credit card info. They said it would be done but it never was. Contractors continued to come, I continued being billed. Eventually I had to block transactions through my credit card company. Even then it was a fight to get them to close my account. App works great if you never have issues, but once you have issues, it’s a nightmare.
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Do not use this app and service. The worst.
I have used Task Easy lawn mowing service under my wife’s account. It is simply the worst service ever. They never show up on schedule. Rescheduling 3 times is normal. Their excuse is always the same (“We could not find a contractor”) with a superficial, automated apology. I have tried to be patient with them, but cannot bear their terrible service scheduling any longer. I will cancel the contract with them and remove the account. Done.
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