Tasker by Taskrabbit User Reviews

Customer Experience

Positive experience10.3% of reviews
Neutral4.4% of reviews
Negative experience85.3% of reviews

~ Based on 913 written reviews from the US App Store.

What users say

Is Tasker by Taskrabbit Safe?

Tasker by Taskrabbit has mixed safety signals based on user ratings. AppsHunter Safety Score for Tasker by Taskrabbit is 60/100.

This assessment is based on 4,391 user ratings, with an App Store average of 3/5.

Safety Analysis

49.2% of ratings point to a safe experience
4.8% of ratings suggest some concerns
46.0% of ratings point to a risky experience

~ Based on 4,391 App Store ratings for Tasker by Taskrabbit.

Is Tasker by Taskrabbit Legit?

Tasker by Taskrabbit appears to be a legitimate app. AppsHunter Legitimacy Score for Tasker by Taskrabbit is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Slow payment

I’ve been getting jobs on Tasker for one month… so far they are tiny jobs. And I’ve been waiting ALMOST 3 WEEKS to get payed, for one of my jobs.

Doesn’t Work

Won’t allow me to login and i’ve reset my password and still doesn’t work

Taskers Are Not Protected From Last Minute Cancellations

Clients can cancel jobs just a few hours before the scheduled start time simply by contacting support, and you may receive no cancellation fee at all. This has happened to me more than once.

Taskers are expected to reserve their time and turn down other work, but the company does not properly protect us when clients cancel at the last minute. Their cancellation policy feels inconsistent and unfair, and support seems able to bypass it whenever they want.

Be careful relying on this platform for steady work. In my experience, Taskers can lose hours of income with no compensation
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Misleading sign up process

The app is fine, it’s the signup process that’s misleading, it gets you to setup your profile, rates, availability, radius etc, and only once you’ve done that, it asks you to fill in a questionnaire while watching onboarding videos, and then do a background check, which can take weeks…so don’t sign up thinking you can get going in a weekend…
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Full bugs

The app has been experiencing problems for a long time, affecting both Taskers and clients. In addition, they become very resentful when you report these issues to them.

Can’t upload pics

It won’t allow me to upload pictures into my business photo gallery. Says there’s an error, I think it’s due to high image resolution. Please fix asap

Unable to log in

Despite numerous attempts of
Logging into my task rabbit or
Tasker account, I’m unable to get in to find clients or even to
Hire a Tasker if I wanted to
Do so as well.


Numerous attempts of resetting my password, only to be told I’m using the incorrect one
And should yet again reset it. Screw this app and website for making things far more complicated than they ever need to be.
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Can’t use my account after paying for background check

I downloaded the app, signed up, paid them $25 for my background check. Once it was approved, they required me to take a course. After completing the course, it asks for my email, then says it’s not a valid email. It has officially wasted my time and money. The only way to check to see if it will work again is to take the workshop again, and waste more time.
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Constant tech issues

This thing is always having issues. I get “code 400” errors every time I try to sign in. They steal your $25 background check money if there’s so much as a speeding ticket on your record. Terrible business lacking ethics.

New update not allowing photos

The new update is not allowing me to add new photos to my Tasker profile. And there has been several problems with Clients not being able to chat with me through the app, nor able to find me after they booked me. Please fix your app and I can offer better work for clients.

I’m all set

I would not recommend this app to anyone. You’d be better off reaching out to friends and family or marketing your services on facebook. I wasted $25 dollars on this app.

I came here to report my photos are not loading

I enjoy Tasker. I just started using the app. When I try to upload photos of my work to specific tasks, ie. mounting, it will not add them saying my internet connection is not strong. I have all my bars and there is no reason for this unless the app has a glitch. Please investigate! I need to add my photos. Thanks!
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Reset password fifteen times!

I set up a new account and it flagged me saying I already have an account so I tried logging in and resetting the password then logging in and it flagged me again saying my password was incorrect and we kept going…

Won’t even let me log in.

Changed my password, double checked it, triple checked it, nothing works.

I’m him

App malfunctions when a new I’m hired for a new task

Very glitchy

Don’t get me wrong, great business model and I am appreciative of the work..but your UX designers need to spend more time actually using the app from the Tasker point of view. Constantly having issues with trying to click the back button and nothing happens, trying to upload business photos and it fails (recent bug, last two days) and possible the most annoying, when you read messages, the notifications on the IOS app still show until you enter and exit the chat several times…
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This app is a joke

I invested $1,000 in all the necessary tools, but over the past three months, I’ve only received three requests.
Trash customer support

Worth support

I’m a Tasker. I tried to change my phone number, spent a week, but nothing changed

Glitchy App, Timers Feel Threatening

God forbid the app threaten you with a timer before you’ve had the chance to communicate fully with the client, because then the chat screen will be non-functional, and you won’t be able to see any of the words that you are typing on your screen in the chat, and you will be forced to confirm the task before you can even manage to press the typing bar to paste a message that you just made in your notes app.
Got a notification from the app? Better click on it! And then quit and re-open the app, because all you will see upon tapping the notification is a blank screen.
I’m really glad that TR continues to up-charge clients with higher and higher service fees, so that they can take all of that money and NOT improve the app experience.
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Ele

Re