Glitchy, Outdated, and Behind the Competition
I am extremely disappointed with the Tata Motors iRA EV application, as it falls far short of providing a smooth connected vehicle experience. The most frustrating issue is the constant app crashing and force closing, which regularly logs me out and forces me to go through the hassle of logging back in every time I want to check my vehicle status or trigger remote commands. The user interface feels outdated, clunky, and unintuitive, making even basic navigation feel like a chore rather than a seamless experience. When compared to Mahindra’s Me4U application, Tata’s iRA app offers very limited options and lacks the polished functionality and feature depth that EV owners expect today. Tata Motors urgently needs to push out a major software update with critical bug fixes, improved session stability, and a complete UI overhaul to make this app usable.
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Forced to Re-register Every Login – Extremely Frustrating
After the recent update, the app has become very frustrating to use. Every time I open the app, I have to go through the entire setup process again—enter my mobile number, verify via OTP, create a new PIN, and only then can I access my car. This completely defeats the purpose of having a companion app that’s supposed to provide quick access.
The app should securely remember authenticated users instead of forcing a full registration flow on every login. This is a major usability issue and needs to be fixed urgently. Please restore persistent login sessions like before.
The app should securely remember authenticated users instead of forcing a full registration flow on every login. This is a major usability issue and needs to be fixed urgently. Please restore persistent login sessions like before.
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Response from developer
We sincerely apologize for the inconvenience you’ve experienced. We are working on continual upgrades and request you to update the latest version. If you are still facing any issue, contact us on irasupport@tatamotors.com. We’re committed to providing a better experience and hope to regain your trust soon. Thank you for being a valued user!
Stability has improved than before but a long way to go
Almost all features are stable and working almost 99% of the time. This is a very good improvement. Keep it up.
Improvement areas - the login token gets expired once everyday, even if used multiple times the same day. The login process itself is time consuming and that results in avoiding the up in emergencies. The token expiry can be extended to 1 year to provide a more seamless user experience
Improvement areas - the login token gets expired once everyday, even if used multiple times the same day. The login process itself is time consuming and that results in avoiding the up in emergencies. The token expiry can be extended to 1 year to provide a more seamless user experience
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“Disappointing Performance – Slow, Glitchy & Unreliable”
Extremely disappointing app experience from a brand like Tata. The app is painfully slow, takes too long to open, frequently logs out automatically, and has constant lag and glitches. Charging status and updates are often delayed or unreliable, which defeats the purpose of having a connected vehicle app.
Even basic features take too long to respond, making the app frustrating to use on a daily basis. Instead of adding more features, Tata should first fix the serious performance, stability, login, and real-time update issues.
Customers deserve a fast, stable, and reliable app—not one that struggles with basic functionality. Please take these issues seriously and improve the app urgently.
Even basic features take too long to respond, making the app frustrating to use on a daily basis. Instead of adding more features, Tata should first fix the serious performance, stability, login, and real-time update issues.
Customers deserve a fast, stable, and reliable app—not one that struggles with basic functionality. Please take these issues seriously and improve the app urgently.
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Not stable has glitches
Generally is is fine , but not stable ! Keeps resetting and we need to re-login , set a new pin etc every now and then!
The feedback given thru the app doesn’t work, no one responds to those. Including the complaints registered in the app. Though service booking option available it doesn’t work. Had to google and find the number of the closest service center and book it.
Service feedback in the app doesn’t work. Even though no special characters typed in the message it throws a JSon error and mentioned special characters found !
The feedback given thru the app doesn’t work, no one responds to those. Including the complaints registered in the app. Though service booking option available it doesn’t work. Had to google and find the number of the closest service center and book it.
Service feedback in the app doesn’t work. Even though no special characters typed in the message it throws a JSon error and mentioned special characters found !
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