Getting worse
Ira app has become frustrating to use. The user experience has gotten worse compared to before. It repeatedly asks me to re-register, which is inconvenient and disrupts normal usage. An app should remember registered users instead of forcing them to go through the registration process again and again. I hope the developers fix this issue soon and improve the overall stability and user experience.
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Complaint regarding TATA iRA EV subscription charges
I am disappointed with the TATA iRA EV app and its subscription charges. The subscription price is already quite high, and GST is charged separately as an additional charge, making the overall cost even more expensive.
At the time of taking delivery of the car, there was no discount or complimentary subscription provided. I have already spent a considerable amount on the vehicle, and now I am expected to pay an additional amount for a subscription that I honestly do not find useful.
I request you to reconsider these high subscription charges and the additional GST charges. Please provide a reasonable discount or complimentary subscription period for existing customers. As a customer, I feel it is unfair to pay such a high additional amount for an app that offers very limited usefulness.
At the time of taking delivery of the car, there was no discount or complimentary subscription provided. I have already spent a considerable amount on the vehicle, and now I am expected to pay an additional amount for a subscription that I honestly do not find useful.
I request you to reconsider these high subscription charges and the additional GST charges. Please provide a reasonable discount or complimentary subscription period for existing customers. As a customer, I feel it is unfair to pay such a high additional amount for an app that offers very limited usefulness.
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Glitchy, Outdated, and Behind the Competition
I am extremely disappointed with the Tata Motors iRA EV application, as it falls far short of providing a smooth connected vehicle experience. The most frustrating issue is the constant app crashing and force closing, which regularly logs me out and forces me to go through the hassle of logging back in every time I want to check my vehicle status or trigger remote commands. The user interface feels outdated, clunky, and unintuitive, making even basic navigation feel like a chore rather than a seamless experience. When compared to Mahindra’s Me4U application, Tata’s iRA app offers very limited options and lacks the polished functionality and feature depth that EV owners expect today. Tata Motors urgently needs to push out a major software update with critical bug fixes, improved session stability, and a complete UI overhaul to make this app usable.
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Forced to Re-register Every Login – Extremely Frustrating
After the recent update, the app has become very frustrating to use. Every time I open the app, I have to go through the entire setup process again—enter my mobile number, verify via OTP, create a new PIN, and only then can I access my car. This completely defeats the purpose of having a companion app that’s supposed to provide quick access.
The app should securely remember authenticated users instead of forcing a full registration flow on every login. This is a major usability issue and needs to be fixed urgently. Please restore persistent login sessions like before.
The app should securely remember authenticated users instead of forcing a full registration flow on every login. This is a major usability issue and needs to be fixed urgently. Please restore persistent login sessions like before.
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Response from developer
We sincerely apologize for the inconvenience you’ve experienced. We are working on continual upgrades and request you to update the latest version. If you are still facing any issue, contact us on irasupport@tatamotors.com. We’re committed to providing a better experience and hope to regain your trust soon. Thank you for being a valued user!
Stability has improved than before but a long way to go
Almost all features are stable and working almost 99% of the time. This is a very good improvement. Keep it up.
Improvement areas - the login token gets expired once everyday, even if used multiple times the same day. The login process itself is time consuming and that results in avoiding the up in emergencies. The token expiry can be extended to 1 year to provide a more seamless user experience
Improvement areas - the login token gets expired once everyday, even if used multiple times the same day. The login process itself is time consuming and that results in avoiding the up in emergencies. The token expiry can be extended to 1 year to provide a more seamless user experience
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