Glitchy, Outdated, and Behind the Competition
I am extremely disappointed with the Tata Motors iRA EV application, as it falls far short of providing a smooth connected vehicle experience. The most frustrating issue is the constant app crashing and force closing, which regularly logs me out and forces me to go through the hassle of logging back in every time I want to check my vehicle status or trigger remote commands. The user interface feels outdated, clunky, and unintuitive, making even basic navigation feel like a chore rather than a seamless experience. When compared to Mahindra’s Me4U application, Tata’s iRA app offers very limited options and lacks the polished functionality and feature depth that EV owners expect today. Tata Motors urgently needs to push out a major software update with critical bug fixes, improved session stability, and a complete UI overhaul to make this app usable.
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Forced to Re-register Every Login – Extremely Frustrating
After the recent update, the app has become very frustrating to use. Every time I open the app, I have to go through the entire setup process again—enter my mobile number, verify via OTP, create a new PIN, and only then can I access my car. This completely defeats the purpose of having a companion app that’s supposed to provide quick access.
The app should securely remember authenticated users instead of forcing a full registration flow on every login. This is a major usability issue and needs to be fixed urgently. Please restore persistent login sessions like before.
The app should securely remember authenticated users instead of forcing a full registration flow on every login. This is a major usability issue and needs to be fixed urgently. Please restore persistent login sessions like before.
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Response from developer
We sincerely apologize for the inconvenience you’ve experienced. We are working on continual upgrades and request you to update the latest version. If you are still facing any issue, contact us on irasupport@tatamotors.com. We’re committed to providing a better experience and hope to regain your trust soon. Thank you for being a valued user!
Stability has improved than before but a long way to go
Almost all features are stable and working almost 99% of the time. This is a very good improvement. Keep it up.
Improvement areas - the login token gets expired once everyday, even if used multiple times the same day. The login process itself is time consuming and that results in avoiding the up in emergencies. The token expiry can be extended to 1 year to provide a more seamless user experience
Improvement areas - the login token gets expired once everyday, even if used multiple times the same day. The login process itself is time consuming and that results in avoiding the up in emergencies. The token expiry can be extended to 1 year to provide a more seamless user experience
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“Disappointing Performance – Slow, Glitchy & Unreliable”
Extremely disappointing app experience from a brand like Tata. The app is painfully slow, takes too long to open, frequently logs out automatically, and has constant lag and glitches. Charging status and updates are often delayed or unreliable, which defeats the purpose of having a connected vehicle app.
Even basic features take too long to respond, making the app frustrating to use on a daily basis. Instead of adding more features, Tata should first fix the serious performance, stability, login, and real-time update issues.
Customers deserve a fast, stable, and reliable app—not one that struggles with basic functionality. Please take these issues seriously and improve the app urgently.
Even basic features take too long to respond, making the app frustrating to use on a daily basis. Instead of adding more features, Tata should first fix the serious performance, stability, login, and real-time update issues.
Customers deserve a fast, stable, and reliable app—not one that struggles with basic functionality. Please take these issues seriously and improve the app urgently.
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Not stable has glitches
Generally is is fine , but not stable ! Keeps resetting and we need to re-login , set a new pin etc every now and then!
The feedback given thru the app doesn’t work, no one responds to those. Including the complaints registered in the app. Though service booking option available it doesn’t work. Had to google and find the number of the closest service center and book it.
Service feedback in the app doesn’t work. Even though no special characters typed in the message it throws a JSon error and mentioned special characters found !
The feedback given thru the app doesn’t work, no one responds to those. Including the complaints registered in the app. Though service booking option available it doesn’t work. Had to google and find the number of the closest service center and book it.
Service feedback in the app doesn’t work. Even though no special characters typed in the message it throws a JSon error and mentioned special characters found !
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IRA APPLICATION ROCKS
First experience is good. It operates all promised functions such as open or close doors, start ac etc.. Being user of Tesla - Ira has long way to go. Do not keep hanging around beat Tesla application where one has sharing digital key, and all operations can be done remotely. Carrying FOB is a headache and many times it is not detected. One gets stuck or have to revert alternative solution to start. Please attend these before Customers run out of patience..
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A Step Backward from Tata Motors ZConnect
I was forced to move from the old Tata Motors ZConnect app a few months ago. While ZConnect had its issues initially, it became quite stable after several updates. Unfortunately, this replacement feels like a step backward.
The biggest problem is session management. Every few days, the app forgets everything and asks me to log in again using my mobile number and OTP. Re-authentication itself isn’t the main issue. The frustrating part is that it also forgets all my preferences, forcing me to set up the PIN, biometric authentication, and other settings repeatedly. This should never happen in a production app.
I recently experienced this at a Tata charging station. With poor network connectivity, it took nearly 10 minutes just to get back into the app because of the OTP flow and repeated setup screens. When you’re waiting to start charging an EV, those 10 minutes are significant and completely unnecessary.
Overall, I don’t see enough value in this app to justify replacing ZConnect, and the repeated loss of session and settings makes the experience unreliable and frustrating.
The biggest problem is session management. Every few days, the app forgets everything and asks me to log in again using my mobile number and OTP. Re-authentication itself isn’t the main issue. The frustrating part is that it also forgets all my preferences, forcing me to set up the PIN, biometric authentication, and other settings repeatedly. This should never happen in a production app.
I recently experienced this at a Tata charging station. With poor network connectivity, it took nearly 10 minutes just to get back into the app because of the OTP flow and repeated setup screens. When you’re waiting to start charging an EV, those 10 minutes are significant and completely unnecessary.
Overall, I don’t see enough value in this app to justify replacing ZConnect, and the repeated loss of session and settings makes the experience unreliable and frustrating.
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Excellent
Excellent app and extremely useful. One thing users should understand is that to enjoy all the features seamlessly, it’s best to use a modern 2025 or 2026 smartphone. I’m using an iPhone 17 Plus, and the experience has been amazing. Notifications are instant, and the app works very smoothly.
I would also highly recommend taking the top subscription plan if you want to unlock the full potential of the app. It is seamless, effective, and absolutely worth it.
For people with elderly parents, this app brings a lot of peace of mind and convenience. Some of the best features are being able to monitor the EV battery level, know exactly when charging is needed, track driving patterns, view safety-related information, and monitor vehicle access.
One of my favourite features is the ability to switch on the AC before entering the car. In the current Indian weather conditions, this is truly a must-have feature.
Congratulations to Tata Motors for building such a practical and advanced Indian app experience. Proud to support an Indian brand. Jai Hind
I would also highly recommend taking the top subscription plan if you want to unlock the full potential of the app. It is seamless, effective, and absolutely worth it.
For people with elderly parents, this app brings a lot of peace of mind and convenience. Some of the best features are being able to monitor the EV battery level, know exactly when charging is needed, track driving patterns, view safety-related information, and monitor vehicle access.
One of my favourite features is the ability to switch on the AC before entering the car. In the current Indian weather conditions, this is truly a must-have feature.
Congratulations to Tata Motors for building such a practical and advanced Indian app experience. Proud to support an Indian brand. Jai Hind
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Smooth, Smart & Reliable EV Companion
The Tata iRA EV App is a great companion for managing my EV efficiently. The interface is clean and easy to navigate, making it simple to check battery status, charging progress, and vehicle location in real time. Remote features like pre-cooling and charge scheduling work seamlessly and add real convenience to daily use.
The app feels stable, responsive, and well-designed for EV users. Overall, it enhances the driving and ownership experience by giving better control and visibility—all in one place.
The app feels stable, responsive, and well-designed for EV users. Overall, it enhances the driving and ownership experience by giving better control and visibility—all in one place.
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App good and bad review
I am very satisfied with my buying of Tata ev, aap is very good with many features , it gives complete control of car through app which is very convenient but there are many bugs to fix like connecting problems, notifications viewing, car on off option and many more,
Developers mush do major updates in app over all app interface and accessibility is top notch,
Developers mush do major updates in app over all app interface and accessibility is top notch,
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Response from developer
Thank you for your kind words! We’re thrilled to hear that you appreciate the app. Your support and feedback motivate us to continue improving and delivering the best experience possible. Thanks again for being a valued user!
Tata Harrier EV – Serious Reliability & App Issues
I am extremely disappointed with my experience with the Tata Harrier EV. The vehicle has a recurring and critical issue related to the remote key battery drain, which is affecting basic usability.
Key Problems Faced:
• The remote key battery drains every 10 days, which is highly abnormal.
• Due to this, the vehicle gets locked and cannot be started.
• Even after replacing the remote battery, the vehicle does not immediately respond.
• The car only works after disconnecting and resetting the auxiliary battery, which is not practical for daily use.
• In the last 3 months, I have replaced the key battery 6 times.
• This issue has already caused a vehicle breakdown, leaving me stranded.
Major Concern – App Limitations:
• The IRA app is outdated and lacks essential features.
• There is no option to start the vehicle from the app, which is now a basic feature in modern vehicles.
• Many vehicles today offer remote start, unlock, and emergency access via app, but this system fails in critical situations.
Overall Experience:
This is not just an inconvenience—it is a serious reliability and safety concern. A vehicle at this price point should not have such basic functional failures.
Expectation from Tata Motors:
• Immediate technical resolution for key battery drain issue
• Software update or fix for vehicle access when key fails
• Upgrade the IRA app with modern features (remote start, unlock, emergency override)
• Better customer support and accountability
Until these issues are resolved, I cannot recommend this vehicle.
Key Problems Faced:
• The remote key battery drains every 10 days, which is highly abnormal.
• Due to this, the vehicle gets locked and cannot be started.
• Even after replacing the remote battery, the vehicle does not immediately respond.
• The car only works after disconnecting and resetting the auxiliary battery, which is not practical for daily use.
• In the last 3 months, I have replaced the key battery 6 times.
• This issue has already caused a vehicle breakdown, leaving me stranded.
Major Concern – App Limitations:
• The IRA app is outdated and lacks essential features.
• There is no option to start the vehicle from the app, which is now a basic feature in modern vehicles.
• Many vehicles today offer remote start, unlock, and emergency access via app, but this system fails in critical situations.
Overall Experience:
This is not just an inconvenience—it is a serious reliability and safety concern. A vehicle at this price point should not have such basic functional failures.
Expectation from Tata Motors:
• Immediate technical resolution for key battery drain issue
• Software update or fix for vehicle access when key fails
• Upgrade the IRA app with modern features (remote start, unlock, emergency override)
• Better customer support and accountability
Until these issues are resolved, I cannot recommend this vehicle.
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Response from developer
Thank you for your kind words! We’re thrilled to hear that you appreciate the app. Your support and feedback motivate us to continue improving and delivering the best experience possible. Thanks again for being a valued user!
Add scheduled charging for better battery health
The app is good overall. I would suggest adding a scheduled charging feature. For example, if I plan to leave at 8:00 AM, I’d like the car to finish charging to 100% around that time. This would help users who need a full charge avoid the battery sitting at 100% for hours before use. I hope the developers consider including this in a future update.
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Response from developer
Thank you for your kind words! We’re thrilled to hear that you appreciate the app. Your support and feedback motivate us to continue improving and delivering the best experience possible. Thanks again for being a valued user!
Solid EV App
I’ve been using the Tata EV app for my daily commutes in Jaipur, and it’s a solid companion for EV owners. The real-time battery status, trip history, and nearby charger locator are spot-on—super helpful for planning routes around Rajasthan’s growing charging infra. Love the service booking integration; it saved me time during my last maintenance.
That said, the app could improve with better offline maps (crucial for rural drives) and push notifications for charger availability/status updates. Occasional login glitches on slower networks too. Overall, 4.5/5 stars—keep iterating, Tata! Excited for OTA updates.
That said, the app could improve with better offline maps (crucial for rural drives) and push notifications for charger availability/status updates. Occasional login glitches on slower networks too. Overall, 4.5/5 stars—keep iterating, Tata! Excited for OTA updates.
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Response from developer
Thank you for your kind words! We’re thrilled to hear that you appreciate the app. Your support and feedback motivate us to continue improving and delivering the best experience possible. Thanks again for being a valued user!
Good concept but buggy app
The app is extremely slow to connect with the vehicle. Once it showed the car is unlocked even though it was locked. I had to go down to check physically and it was locked. Also i have to close and reopen the app everytime to check the charging status while the vehicle is charging. The option to only customize 4 metrics in the ‘drive smart’ field is so frustrating. Why cant you keep all the metrics visible all the time, i mean there are not many to customize. Sometimes the app doesnt establish the connection at all for many hours at stretch. This app is filled with bugs. The developers should take heed of the feedback and fix this app or else im not going to pay for it after the 1 year subscription finishes
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Response from developer
We sincerely apologize for the inconvenience. For our team to actively investigate the problem, we request you to share your registered mobile number, vehicle chassis number and error screenshot on irasupport@tatamotors.com. We’re committed to providing a better experience and hope to regain your trust soon. Thank you for being a valued user!
Set charge limit feature is missing
The Tata iRA app has been reliable for monitoring battery status and charging progress, but currently it only allows users to view charge levels and manually stop charging. A new feature to set a custom charge limit (e.g., 80% or 90%) would greatly enhance convenience and battery health management. Instead of relying on manual intervention or external chargers, owners could automate charging directly through the app. This improvement would align Tata EV with global EV standards and provide smarter, user-friendly control for everyday charging needs.
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Response from developer
We sincerely apologize for the inconvenience you’ve experienced. The charging limit feature will be available in the upcoming release. In case of any issues contact us on irasupport@tatamotors.com. We’re committed to providing you with a better experience and hope to regain your trust soon. Thank you for being a valued user!
Great upgrade from previous app
There were few missing things in previous app and looks like they have heard the feedback and incorporated those features.
One of the main one’s was that odometer was not available on the previous app and now we can track that along with the battery percentage so we know how much range we are getting on regular basis.
One of the main one’s was that odometer was not available on the previous app and now we can track that along with the battery percentage so we know how much range we are getting on regular basis.
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Response from developer
Thank you for your kind words! We’re thrilled to hear that you appreciate the app. Your support and feedback motivate us to continue improving and delivering the best experience possible. Thanks again for being a valued user!
Vehicle connection and remote command
Application connectivity is very patchy. Also it will work only when car is connected to a charger or when driving. Remote commands doesn’t work when you need to execute them. Support team is useless, always asks for screenshots but no satisfactory resolution.
Fast forward>>> After 4 months of using the app, i now feel it has improved a lot, there is still room for improvement though. Thank you!
Fast forward>>> After 4 months of using the app, i now feel it has improved a lot, there is still room for improvement though. Thank you!
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Response from developer
Thank you for your kind words! We’re thrilled to hear that you appreciate the app. Your support and feedback motivate us to continue improving and delivering the best experience possible. Thanks again for being a valued user!
Great app good convenience getting better
Some connectivity issues are there which can be improved other than that it delivers what it promises. The digikey feature is still not enabled and the payment feature isn’t working as expected. The route planner is not friendly, and charging payment interface fails
Response from developer
We sincerely apologize for the inconvenience you’ve experienced. For our team to actively investigate the problem, we request you to share your registered mobile number and vehicle chassis number on irasupport@tatamotors.com. We’re committed to providing a better experience and hope to regain your trust soon. Thank you for being a valued user!
Good app but comes its own glitches
It’s a great app with many useful features for my EV. However, it also comes with its own set of glitches and app crashes. I frequently use the app for my planned out station trips with chargers on the route and checking the battery health. I wish Tata’s tech team is able to spend more time on analysing the app crashes and the addition of multiple drivers (phone numbers) for the same car.
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Response from developer
Thank you for the rating! We're delighted to know you're enjoying the app. We truly value your feedback and are actively looking into it to ensure we continue delivering the best experience possible. Thanks again for being a valued user!
Buggy and a Downgrade from Previous Version(z-coonect)
This app has taken a step backward. I'm experiencing multiple notifications for the same alert, which is incredibly annoying. the car battery indication update timing is now more precise required, app show updated minutes before but actual update is more than 1-2 hours before update data showing. Worst of all, a key feature from the Z-Connected app - the ability to see which door is open - is now missing. These bugs and missing features make this version a significant downgrade and in need of serious fixes.
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Response from developer
We sincerely apologize for the inconvenience you’ve experienced. We truly value your feedback and are actively looking into it to ensure we continue delivering the best experience possible. In case of any other issue, please connect with us at irasupport@tatamotors.com. We hope to regain your trust soon. Thanks again for being a valued user!