India’s finest masterclass in fraud, proudly rated 4.9 stars for cheating customers with style.
Response from developer
Hi @Savants1986, Thanks for reaching out. We understand that this must be inconvenient. Please share your Customer ID or Registered Mobile Number with us and we will investigate this right away. - Simran
The most useless app
The only time it works is when I have to renew my subscription for fiber. When the internet is down and I have to report it - firstly you cant use the app because of no connectivity. When I switch to mobile data, it takes an eternity to load anything and everything and the most crucial thing, there is not option to report an issue! You have to go to self help, which has no help for connectivity issues. If I call customer care, it is always busy. If I power through the app, it will log me off every time! Just like today, I have been logged off, generated an OTP to login which is valid for 15mins but the screen to enter the OTP does not load within 15mins! I dont know what is the use of this app.
Response from developer
Hi Ninad , we would want to connect with you to understand your concern better. Kindly directly message or write us at care@tataplayfiber.com with your Registered Mobile Number or Customer ID and we will update you at earliest. - Simran
Very pro marketing
Response from developer
Hi Musticote, we would want to connect with you to understand your concern better. Kindly directly message or write us at care@tataplayfiber.com with your Registered Mobile Number or Customer ID and we will update you at earliest. - Simran
Poor control
Response from developer
Hi vb1895, We're sorry to hear that you're having issues with our app and service. Your feedback is essential for us to improve. Please provide your Customer ID and registered mobile number so we can assist you._Arham





