Excellent Fiber Service - Far Better Than 5G
I am very happy with Tata Play Fiber. The Internet connection is fast, stable, and reliable, with consistent speeds throughout the day. Streaming, video calls, and browsing work seamlessly without interruptions. In my experience, it performs many times better than 5G for both speed and reliability. The installation and overall service experience have also been excellent. Highly recommended for anyone looking for a dependable broadband connection.
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Response from developer
Hi @dilipkumar130, Thank you for your kind words! We're so glad to hear that you're enjoying our service. Your feedback inspires us to keep improving. If you need anything else, just let us know! _ Rishabh
India’s finest masterclass in fraud, proudly rated 4.9 stars for cheating customers with style.
If you ever wondered how far a brand can go to butcher its own reputation, Tata Fibre is the answer. Their sales team could sell sand in a desert, their technicians vanish faster than your internet speed, and their customer service agents are basically philosophers of ignorance—deeply pondering products they clearly don’t understand. The franchisees? Oh, they’re the real heroes here, single‑handedly dragging Tata’s name through the mud with the enthusiasm of toddlers playing with scissors. And the cherry on top? You pay for a service you never get, then get told “bhaar mein jao” when you ask for a refund. Honestly, Tata Fibre has turned “Made in India” into “Cheated in India,” and foreign brands must be laughing their heads off—because at least their scams come with working Wi‑Fi.
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Response from developer
Hi @Savants1986, Thanks for reaching out. We understand that this must be inconvenient. Please share your Customer ID or Registered Mobile Number with us and we will investigate this right away. - Simran
The most useless app
I thought an app is meant to be supportive, helpful, “makes life easy” etc. This is the most useless app developed on the internet.
The only time it works is when I have to renew my subscription for fiber. When the internet is down and I have to report it - firstly you cant use the app because of no connectivity. When I switch to mobile data, it takes an eternity to load anything and everything and the most crucial thing, there is not option to report an issue! You have to go to self help, which has no help for connectivity issues. If I call customer care, it is always busy. If I power through the app, it will log me off every time! Just like today, I have been logged off, generated an OTP to login which is valid for 15mins but the screen to enter the OTP does not load within 15mins! I dont know what is the use of this app.
The only time it works is when I have to renew my subscription for fiber. When the internet is down and I have to report it - firstly you cant use the app because of no connectivity. When I switch to mobile data, it takes an eternity to load anything and everything and the most crucial thing, there is not option to report an issue! You have to go to self help, which has no help for connectivity issues. If I call customer care, it is always busy. If I power through the app, it will log me off every time! Just like today, I have been logged off, generated an OTP to login which is valid for 15mins but the screen to enter the OTP does not load within 15mins! I dont know what is the use of this app.
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Response from developer
Hi Ninad , we would want to connect with you to understand your concern better. Kindly directly message or write us at care@tataplayfiber.com with your Registered Mobile Number or Customer ID and we will update you at earliest. - Simran
Very pro marketing
Less support oriented. Things like creating service request should be at the front. Have to hunt for it.
Poor control
Very poor control to block device and change password. Very slow. Sometimes does not work well
