Best we’ve used
We have used several tattoo shop specific management apps over the years, and this is by far the best one. It’s affordable, easy to navigate, and Paul (the developer) is super helpful anytime we have questions or need support!
Worse app ever
Download the app to get rid of papers and had to go back to it after a week yes just a week and start getting stuck and has no customer service or nobody to help u end up uninstalling don’t download it
Best app support
On a busy Saturday at the shop I had a small error that prevented me from taking the id photo after the 4.1.2 update. After I sent in a support email they contacted me immediately, same day, and discussed the issue with me. They pushed an update same day to fix the issue and have continued to be really supportive to help me fix the issue. I will continue to use the app because of the ease of use and the excellent support.
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Unusable, switching back to paper
These app has always been temperamental but now it’s unfortunately so glitchy it’s completely unusable. In the middle of a stacked day it kept giving me an error message that fields were not completed or permissions not sent so the client get past typing in name and address. App constantly crashes, tells me I don’t have a sub when I do and makes me log out. Won’t let me access my queue. Frequently force quits so that I have to make my clients sign their forms all over again. I’ve hung in there for 2 years now I’m done, especially with raising prices.
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Cancelled my subscription after having it for years due to it being unreliable.
It constantly logs me out and tells me I don’t have an account and to check my subscription. Go to check subscription and it’s clearly active and I see the transactions in my bank account. Not worth the constant hassle of having my artists calling me because it’s glitching again. Going back to paper releases because they don’t cost me $30 a month and they don’t glitch. 👎🏻👎🏻👎🏻👎🏻
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Not good
The app just buffers. Embarrassing in front of clients. We went back to paper forms. They take my money and I can’t log on to cancel. Terrible.
Stay away
After new update barely anything works properly I can’t update our artist names or info I’d save wrong have to double triple check if I’d photo worked..company does not respond to emails and can’t get in touch with them
Terrible app
Works sometimes. Be prepared to endlessly email back and forth lots of issues. Lost all of my paperwork from last year when they updated the app. It’s a disaster. Paper is much easier than this mess
Want a refund
Absolutely nothing works on this app. Nothing. Don’t waste your time. Don’t jeopardize your clients important data.
App hardly works.
This app used to work most of the time but was very glitchy and somewhat unreliable at times. After the latest update it doesn’t work at all. They have no problem charging me $30 a month but the they have a hard time letting you access the software I pay for
New update is worth it
New update, finally, is great and getting better
Worst updates
Been using the app for two years no problem, latest update make screen turn white and stuck there , messed up my busy day at the shop . If not broken why fix it anf make it worst ?
New update requires even more money
After I have already been using this app and have paid 300/yr for the past 5 years, the new update requires another $120/mo to continue using, ridiculous and immoral. I would like a prorated refund and will be taking my business elsewhere.
App update
App update crashed the app no one every replies to emails you send,no customer support
This new update has got to go
It’s asking for the name and email of every single person who has ever worked here before we can even get into the main part, and that includes people who don’t work for us anymore. So I have to enter names and emails for over 60 people now before we can even sign a client in? Cancelling this account asap.
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Your update broke everything for me.
I’m currently trying to keep people signed in and now the app won’t load at all for me. I’m going to have to switch because of this to something else.
Needs a lot of improvement
I’ve been using this app for about 2.5 years now. And there are days when it straight up doesn’t work at all. Like the last 3 days in particular. When looking up clients info, it can be fussy about who comes up when you type a name. Sometimes shows one client but not another with exact same name. Why does it ask for an ID at the end instead of the beginning? It’s just not great. And it’s currently been down for 3 days. Not good. We pay for your service and rely on it
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Doesn’t work
Does nothing. Had to sign up twice. Blank screen. Worthless.
New Update
New update is a total nightmare, our shop had to use paper until we get this figured out! It’s not allowing us to use the new crew member until our original pro member ends which is April 9th!! Contacted support but no help at all! I’m so frustrated and want to cancel over all!!
Don’t waste your time
My shop was broke into and my iPad stolen. The Apple ID was on that iPad and now I can’t cancel my account and am stuck paying $300 yearly indefinitely. Customer service takes days-weeks to respond and give zero effort into resolving any issues. Also you’ll need a shop help to hold the hands of your clients as they need PIN codes photos taken with this difficult app. Plenty of other online paper work for free that work better. Run for the hills and avoid this joke of a company at all costs.
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