TaxiMe Client User Reviews

What users say

Top reviews

Another day another scam in Bulgaria

Did you know that the entire taxi system in Bulgaria is part of the mafia?

It’s why Bulgaria is pretty much the only country in the world with running water that doesn’t have uber

Just more Bulgarian corruption. That’s why you can’t have a working taxi and 2026 was not the year they finally fixed it 🤡
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Response from developer

Thank you for sharing your thoughts. We understand that experiences with transportation can shape strong opinions, but the claims in your review do not reflect how TaxiMe operates. We are an independent local platform, not part of any larger system you describe, and we work every day to provide a safe, transparent, and reliable service for our customers. TaxiMe uses clear pricing, real-time tracking, trip history, and direct support - all designed to ensure accountability and prevent misuse. If you ever experience an issue with a specific ride, we encourage you to contact us through the Help Center in the app so we can review the details and assist immediately. We’re committed to offering a service based on professionalism, not stereotypes. Your feedback is welcome, and we’re here to help if you need us.

Terrible

Very bad UX.

Another day another scam in Bulgaria

Did you know that the entire taxi system in Bulgaria is part of the mafia?

It’s why Bulgaria is pretty much the only country in the world with running water that doesn’t have uber

Just more Bulgarian corruption. That’s why you can’t have a working taxi and 2025 was not the year they finally fixed it 🤡
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Very glitchy

App is very glitchy and loads very slow. Yesterday it entered a crash loop that I can’t get out if even after reinstalling the app and rebooting the phone.

Unreliable app

I’m trying to reset my password, the app says it cannot find a user with that email address. I try to create a new account with the same email, the app says this email is already taken. Tried creating a new account with a different email address, I fill in all of the details, hit submit but just see the loading circle for a second and then nothing happens. I literally cannot create or log in to an account so I can use your service.
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Horrible Experience

Horrible user experience. The driver left me when I was in front of the car.

Worst drivers ever

Got scammed from one of their drivers at Sofia airport. He promised me 25lv for the trip but then at the end demanded 50lv. When l asked what made the price go up he didn’t explain himself. Dangerous and reckless driving, swearing during the trip were common occurrences during the trip. If you ever need their services just choose another company!
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Avoid at all costs

If you need a taxi service you can depend on, this is NOT it. I booked a cab through the app, needing to travel by train to the other side of the country. In the overnight sleeper. I had one suitcase and a fold up tiny bike.

I left 30 minutes spare in case anything went wrong.

The taxi turned up 15 minutes late after hanging around on the other side of an 8 lane junction.

We put the bike into the boot without any issue. As I said, when folded up its small. Then as I was about to put the suitcase on the back seat the driver went bonkers for no reason. He said this was unacceptable.

I explained that since he was so late, he was about to leave me stranded in Sofia with no acomodation and unable to get my train.

He shrugged and said “that’s your problem”

It’s not 23:10 and I’m trying to find somewhere to stay.

Is there any support?

No.

Do NOT use TaxiMe.
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Doesn’t work

Terrible application. I can’t even create an account. It says account already exists even though I tried three different emails. When I try to login it says account doesn’t exist. Unusable

Total misunderstanding

The application is not available at rainy day. I can book taxi at all and there is no communication with anyone to explain is it possible to order or not at the moment

Bad

Even couldn’t register, “account exists”

Great service !

Thanks!

⭐️

The best

No price estimate

Just copy Uber application for god sake

Doesn’t even give you a price estimate

I thought if I placed the order at least then it would show but it didn’t, and I had to cancel it (and they said if I cancel too many times I will be banned)

Overcharged

The taxi drivers regularly overcharge if you are not Bulgarian. Very disappointing.

Can’t even get this set up

I’ve input my card info 3x and I get an error message that doesn’t explain what’s wrong.

Clunky

Clunky, poor QC in design and Java script development

Great app

This is a easily navigable app. The taxis on the other end are friendly and quick.

App Doesn’t Work

Downloaded app. Tried to set up account yesterday. Still waiting.